Administrative Assistant Management

Alicia Clarke

386-***-***** P.O. BOX ****** Deltona, FL 32739***************@*****.***

Objective

Seeking a challenging and rewarding career that will require me to utilize my skills, abilities, and experience in the

healthcare field and that will influence and promote my career as a healthcare professional.

Education

University of Central Florida, Orlando, Florida 2012- 2014

Masters of Science in Health Informatics

University of Central Florida, Orlando, Florida 2011- 2012

Bachelor of Science in Health Services Administration

Seminole State College, Sanford, Florida 2006-2010

Associate of Arts

Skills/Qualifications

• Detail minded, self-motivated, self-directed and capable of working on a team or independently

• Proficient in Medical Terminology and HIPAA Regulations

• Proficient in Microsoft Excel, PowerPoint, and Visio

• Experienced in Allscripts EMR system, Project, and SQL

• Skilled in Paychex system

Professional Experience

Florida Hospital 2014- Present

Business Development and Cardiology Analyst (Volunteer)

• Assisted in the development of a new cath-lab

• Created pivot tables to display employees performance

• Created complex graphs for upper management

• Developed and maintained reports

• Created presentations for departmental meetings

Physicians United Plan 2013- 2013

Administrative Assistant

• Assist in coordinating projects

• Assist in vendor contract and company policy revisions

• Coordinate senior management’s calendars

• Coordinate company meetings, and luncheons for clients

• Prepare employee’s timesheets

• Prepare correspondence

Florida Radiology Imaging 2012- 2013

Front Desk Receptionist (PRN)

• Answer telephones and direct calls

• Take and relay messages

• Prepare medical documents

• Schedule appointments

• Maintain appointment diary electronically for management

• Assist with billing and invoice requests

Leukemia & Lymphoma Society 2011- 2012

Administrative Assistant (Internship)

• Assist with setting up new patient’s accounts

• Complete patient assistances application process

• Coordinate community outreach programs

• Manage patients and volunteers paper work

• Prepare records and reports

Express Script Pharmacy 2007-2010

Administrative Assistant

• Coordinate meetings, schedules appointment and travel arrangements

• Coordinate medication shipments through UPS

• Coordinate projects for the department

• Prepare correspondence

• Schedules travel reservations

• Verified patients insurance and processed claims

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