Customer Service Accounts Payable

IAN CARLOS SKINNER

** ******** ******** ****, ***** Easton, MA 02356 . 508-***-**** . **********@***.***

EDUCATION

WENTWORTH INSTITUTE OF TECHNOLOGY Boston MA

Bachelor of Science in Electronic Engineering Technology

Minor in Accounting (classes to complete)

EXPERIENCE

Lunar Management LLC Milton, MA (March. 2008 – Present)

Accountant A/R/A/P in Accounting Department

I account for payments received and claims processed, meaning the process of recording all transactions

Related to selling of insurance policies and servicing those policies customers.

Coordinated reconciliation of remaining accounts receivables after cash application and/or unpaid account

receivables for assigned payer sources. Also received and verified invoices and requisition for services.

Prepare batches of invoices for data entry for payments, maintain listing of accounts payable and maintain

general ledger. Ensured that all measurement goals were met for accounts receivables, write off, cash and

bad debt reserves using UAC, images, Cognos or by calling the provider or processor to resolve all claim

payment issues. Utilize federal and state reimbursement sources to ensure compliance with third party

reimbursement policies, contractual terms and regulatory requirements for all payers. Coordinate with

third party accounts receivable associates and front end pharmacy staff to resolve third party accounts

receivable to maximize timely cash collections, and minimize write-offs. Perform billing, reporting,

collection, cash and accounting functions.

Broadridge Hingham, MA (March. 2007 – March. 2008)

Outbound/Customer Service

Outbound call center representative at Broadridge Proxy Solicitation Services handling over one hundred

phone calls daily. Each call required patient explanation of processes that new investors could understand.

Interacted directly with investors who held annuities and mutual funds seeking voting proxies for the

following: annual meetings, special meetings, mergers and acquisitions, tender offers, exchange offers,

liquidations, reorganizations, proxy contests and corporate governance. Tasked with ensuring that the

voting process is recorded accurately on the Proxy Pro industry software, which is implanted in

conformity with SEC procedures.

Atlantic Trust Boston, MA (Mar. 2007 – July 2007)

Fund Administrator – Client Services (Contract position)

Cash management of bonds and fixed income securities. Account reconciliation of checks and escrows

maintaining general ledger and resolving problem. Worked with clients to resolve account issues.

John Hancock Insurance Boston, MA (Sept. 2006 – Mar. 2007)

Fund Accountant – Fund Administration Department (Contract position)

Ensured timely periodic compliance and account reconciliation of a variety of funds of low to medium

complexity. Review fund trial balances and custody reconciliation for reasonableness. Participate in the

expense reconciliation process to verify that fund accounting is accruing and booking expenses correctly

on a monthly basis, and maintaining an accounts payable reconciliation. Complete ICI surveys from

financial analysis institutions using fund information provided by the custodian and approved by the

manager. Worked on NAV check for tolerance and compliance review, contact sub advisors on

IAN CARLOS SKINNER

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completion of confirm letters for futures, options, swaps, term loans, forwards, and T.B.A’s. Assisted in

the preparation and filing of N-SAR also worked on JHT fund performance and net assets report for the

Performance Measurement Group.

Division of Unemployment Assistance Boston, MA (Mar. 2006 – Aug. 2006)

Accountant – Revenue Operation, Accounts Control Office (Contract position)

Performed daily balancing. Reviewed source documents for accuracy and conformity with established

accounting and departmental requirements. Examined accounting data, prepared financial statements and

reports, maintained accounting records and performed related work as required. Corrected all errors

made on adjusting items on Excel spreadsheet using Taxson and Uhison software. Participated in

determining employers’ rates and the resolution of employer’s protests relating to those rates.

JPMorgan Chase Boston, MA (Feb. 2005 – Mar. 2006)

Fund Accountant – Asset Management

Supported the Treasury/Funding Team, performed daily reconciliation for the assets of JPMorgan Chase

that included corporate actions, investment trusts, bond, derivatives and mutual funds. Identified

exceptions during reconciliation process in order to isolate inconsistencies and workflow inadequacies.

Ensured complete knowledge and confidence in escalation procedure, investigated sensitive transactions

within the Core Operation with the assistance of major bank systems such as Bloomberg, Titan, Wins, and

Excel.

Plymouth Savings Bank Middleboro, MA (Aug. 2002 – Jan. 2005)

Staff Accountant – Accounting Department

Performed accounts receivable and accounts payable duties. Received and verified incoming payments

from clients daily, posted transactions in computer system and updated account status. Tracked payment

activity regarding outstanding invoices. Prepared daily bank account reconciliation and monthly ledger

account reconciliation. Performed cash management of mortgage checks, dividend checks and bonds and

fixed income securities including preparing documents for independent auditors.

SKILLS AND ACCOUNTING SOFTWARE

Excellent oral and written communication skills; Excel, Microsoft Word, QuickBooks, Microsoft Access,

Microsoft Outlook, Easy Lender, Fiserv General Ledger System, Essbase and Lawson Ledger Systems.

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