Customer Service Sales

Daniel J. Rybak

Mobile: 614-***-****

*******@*****.***

www.linkedin.com/in/danielrybak

Career Summary

Supply Chain Director and Project Leader with a successful track record of aligning teams with company goals

and exceeding results in fast paced, competitive industries. Effective communicator with the ability to reach

across all management levels and groups. Diversified background in business operations and supply chain

management. Areas of expertise include:

• • •

Operations Management Vendor Management Project Management

• • •

Forecasting Procurement Operational Efficiency

• • •

Leadership Development Demand Planning Policy Development

• • •

Inventory Management Inventory Control Product Launches

• • •

Reporting and Analysis Strategic Planning Production Planning

Professional Experience

Verizon Wireless – Hilliard, Ohio 1998 – 2013

Verizon Wireless is the nation’s leading provider of wireless communications.

Associate Director, Inventory and Operations, Midwest Area (2000-2013)

Developed, motivated and managed a team that included Managers and Senior Analysts. Supported all sales

channels including approximately 450 direct stores. Successfully used forecasting, store allocation processes

and reporting. Developed and implemented area/company-wide inventory management policies. Established

a focus on process improvement opportunities.

• Reached and maintained the strongest company results for weeks on hand, service levels, and

forecast accuracy which assisted in increasing sales.

• Assisted in the optimization of over $1B inventory balance company-wide and drove results to reduce

capital dollars by 30% and weeks on hand by 35%.

• Hand-picked as leader on project to increase store deliveries per week. This contributed to a 20%

reduction in inventory levels, dollars on hand, freight costs and inventory obsolescence. Drove results

by conducting inventory trials and ensuring appropriate groups were involved. Presented data to

recommend best path forward.

• Supported sales targets for high revenue devices and accessories by identifying focus items and

ensuring stores are stocked. Communicated supply shortages and replenishment data.

• Coordinated with HQ and Area Senior Staff members, HQ Supply Chain Staff, Area Marketing and

Merchandising for new product launches, product life cycle and weekly forecasts which minimized

potential stock-outs and product obsolescence while maintaining strong service levels.

• Participated in design of an internal, automated inventory replenishment system that resulted in

process efficiencies and improved replenishment accuracy.

• Selected as team lead on the development, documentation and implementation of Logility forecasting

and inventory replenishment software to continue improving company results.

• Managed projects within the areas and HQ to identify new ideas and best practices by facilitating

meetings to evaluate control weaknesses, process differences or new opportunities.

• Worked with Area channel leads to understand process inefficiencies. Brainstormed on new

opportunities while accounting for appropriate business controls. Monitored changes to ensure

intended results.

• Directed development and revisions of inventory performance reporting including inventory shrink,

store returns accuracy and shipment discount reporting.

• Worked closely with Area Compliance, Corporate Security and Loss Prevention teams, providing

information to assist with investigations.

• Tested and ensured Sarbanes-Oxley requirements were being met on all inventory related items.

Daniel Rybak

• Implemented a series of communication tools to update all channels on inventory and procedural

issues. A variety of formats were used including e-mail, weekly conference calls and web solutions.

• Guided the department through a realignment of responsibilities to better meet the business needs.

Manager, Subscriber Equipment – AirTouch/Vodafone (1998 - 2000)

Developed and managed the handset forecast, inventory procurement and store replenishment process for

the Eastern Region.

• Worked directly with handset vendors (e.g. Motorola, Samsung) to approve purchase orders and follow

up on delivery expectations. Drove vendors to improve their processes to meet the promotional

opportunities and increasing demand for cell phones.

• Supported handset sales that exceeded 1.2 million in 2000.

• Developed national forecast template to assist in procurement decisions.

• Integrated the Atlanta market into the AirTouch Eastern Region in May of 1999.

• Supervised the Accessory Coordinator’s forecast and purchasing plans.

Other Work Experience

Allied Signal/Grimes Aerospace Co. - Urbana, Ohio

Design and manufacturing leader of avionics, vision and fluid control systems for the aerospace industry.

Forecast Analyst

Forecasted and analyzed the business activity for over 2,400 Aftermarket Spares activity through multiple

manufacturing sites.

• Managed overall inventory investment.

• Developed warehouse work-flow improvement program which reduced order-handling time by 25%.

• Successfully teamed with major airlines to establish vendor metrics as a parts supplier.

Frigidaire Home Products – Dublin, Ohio

Subsidiary of A.B. Electrolux, leader in appliance manufacturing.

Senior Operations Planner

Directed the refrigerator and freezer production plan.

• Oversaw operational planning of over 1 million units, approximately 400 skus, for the refrigerator and

freezer plants.

• Directly worked with high volume customers (e.g. Sears, Lowes) and the Frigidaire sales/marketing

teams to develop and update the forecast.

• Strategized with the factory team to increase flexibility of the production plan. A limited increase of key

components for customer priority skus allowed a reduction in time from a forecast update to customer

delivery.

• Coordinated the forecast and production schedule with the factory teams to achieve and exceed

customer service targets.

Education

Miami University, Oxford Ohio

Bachelor of Arts in Mathematics & Statistics

Organizations

APICS (American Production and Inventory Control Society)

CPIM certification completed November 1996

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