Medical Assistant Customer Service
Resume:
CARLA M AUSTIN
Buffalo, MN
acd48t@r.postjobfree.com
OBJECTIVE
Utilize over twenty years experience and high degree of professionalism
in the medical field as a Medical Assistant in a position that allows
for personal and professional growth.
CLINICAL SKILLS
-Skilled with the use of EPIC, 10 yrs experience
-Basic laboratories, injections and phlebotomy
-Complete EKG’s, Ob-stress tests, take and document vital signs and
brief histories
-Veni puncture, sterile and non-sterile bandaging
-CPR certified
-Strong knowledge of Medical Terminology, and experience with assisting in procedures
Training
-Assists with surgical procedures including, preparing clients for
vasectomy, toenail, mole and cyst and/or lymphoma removals, set-up
for endoscopies, EGD'S,colonoscopy's, endoscopy's, infra-red
treatments used for hemroids, biopsy's, colposcopy and Flexsigs
ADMINISTRATIVE SKILLS
-Medical terminology, and Clincal procedures
-Follows proper admitting and discharging procedures
-Being highly organized was necessary for effective medical records
coordination
-Professional telephone demeanor used when taking/making calls and
scheduling appointments
-Experienced with Electronic medical records, (EPIC,logician, tiger, mysis).
-Used Medisoft, ICD-9, and CPT-4 Coding
-Strong memory used to remember each provider’s procedures
-Make referrals for mammograms, physical therapy, psychiatric help and
performing stress tests,and other types of diagnostic testing
-Call back patient's with their test results and the recommendations of the
Dr.
-Schedule appointment for follow-up visits
STRONG TEAM MEMBER
-Flexible, Dependable, Knowledgeble team player, available to assist, in anyway needed
for daily assignments with a positive and enthuziastic attitude
-Reliable, Honest, Compassionate, Good Natured, Efficient, Willing to
learn, Works as a team player, Neat and Clean, enthuziastic and smiles allot
-Assist the Doctor at AMC-Champlin set up and coordinate new office
-Works extra hours to abstract charts so appointments went more
efficiently
-Also very flexible with the hours and help to fill-in when needed
EFFECTIVE CUSTOMER SERVICE SKILLS
-Complimented numerous times on her ability to put clients at ease and
ensure their comfort
-Excels in stressful situations and worked for thirteen years in an
emergency room setting
PROFESSIONAL EXPERIENCE
Certified Medical Assistant
On Assignment Temp. Services, St Paul, Minnesota from 2004-present
HFA International Pain Clinic, Minneapolis,MN 2008-2011
Northwest Family Physicians, Crystal, Minnesota from 2005-2007
Took care of sick family members, Minnesota, from 2003-2005
Allina Medical Center, in Champlin, Minnesota from 2001-2003
Pierce County Medical Society in Tacoma, Washington from 1998-2001
Certified Nursing Assistant
Anchorage Pioneer Home in Anchorage, Alaska from 1993-1996
Kodiak Island Hospital in Kodiak, Alaska from 1981-1993
EDUCATION
Certification(Medical Assistant) 2003
Medical Assistant Diploma
Bryman College in SeaTac, Washington in 1998
Certified Nursing Assistant Diploma
University of Alaska in Kodiak, Alaska in 1980CARLA M AUSTIN
1144 Ransom Ave
Brookings OR 99415
acd48t@r.postjobfree.com
OBJECTIVE
Utilize over twenty years experience and high degree of professionalism
in the medical field as a Medical Assistant in a position that allows
for personal and professional growth.
CLINICAL SKILLS
-Skilled with the use of EPIC, 10 yrs experience
-Basic laboratories, injections and phlebotomy
-Complete EKG’s, Ob-stress tests, take and document vital signs and
brief histories
-Veni puncture, sterile and non-sterile bandaging
-CPR certified
-Strong knowledge of Medical Terminology, and experience with assisting in procedures
Training
-Assists with surgical procedures including, preparing clients for
vasectomy, toenail, mole and cyst and/or lymphoma removals, set-up
for endoscopies, EGD'S,colonoscopy's, endoscopy's, infra-red
treatments used for hemroids, biopsy's, colposcopy and Flexsigs
ADMINISTRATIVE SKILLS
-Medical terminology, and Clincal procedures
-Follows proper admitting and discharging procedures
-Being highly organized was necessary for effective medical records
coordination
-Professional telephone demeanor used when taking/making calls and
scheduling appointments
-Experienced with Electronic medical records, (EPIC,logician, tiger, mysis).
-Used Medisoft, ICD-9, and CPT-4 Coding
-Strong memory used to remember each provider’s procedures
-Make referrals for mammograms, physical therapy, psychiatric help and
performing stress tests,and other types of diagnostic testing
-Call back patient's with their test results and the recommendations of the
Dr.
-Schedule appointment for follow-up visits
STRONG TEAM MEMBER
-Flexible, Dependable, Knowledgeble team player, available to assist in anyway needed
for daily assignments with a positive and enthuziastic attitude
-Reliable, Honest, Compassionate, Good Natured, Efficient, Willing to
learn, Works as a team player, Neat and Clean, enthuziastic and smiles a lot
-Assist the Doctor at AMC-Champlin set up and coordinate new office
-Works extra hours to abstract charts so appointments went more
efficiently
-Also very flexible with the hours and help to fill-in when needed
EFFECTIVE CUSTOMER SERVICE SKILLS
-Complimented numerous times on her ability to put clients at ease and
ensure their comfort
-Excels in stressful situations and worked for thirteen years in an
emergency room setting
PROFESSIONAL EXPERIENCE
Certified Medical Assistant
On Assignment Temp. Services, St Paul, Minnesota from 2004-present
HFA International Pain Clinic, Minneapolis,MN 2008-2011
Northwest Family Physicians, Crystal, Minnesota from 2005-2007
Took care of sick family members, Minnesota, from 2003-2005
Allina Medical Center, in Champlin, Minnesota from 2001-2003
Pierce County Medical Society in Tacoma, Washington from 1998-2001
Certified Nursing Assistant
Anchorage Pioneer Home in Anchorage, Alaska from 1993-1996
Kodiak Island Hospital in Kodiak, Alaska from 1981-1993
EDUCATION
Certification(Medical Assistant) 2003
Medical Assistant Diploma
Bryman College in SeaTac, Washington in 1998
Certified Nursing Assistant Diploma
University of Alaska in Kodiak, Alaska in
OBJECTIVE
Utilize over twenty years experience and high degree of professionalism
in the medical field as a Medical Assistant in a position that allows
for personal and professional growth.
CLINICAL SKILLS
-Skilled with the use of EPIC, 10 + yrs experience
-Basic laboratories, Injections and Phlebotomy
-Complete EKG’s, Ob-stress tests, take and document vital signs and
brief histories
-Veni puncture, sterile and non-sterile bandaging
-CPR certified
-Strong knowledge of Medical Terminology, and experience with assisting in procedures
Training
-Assists with surgical procedures including, preparing clients for
vasectomy, toenail, mole and cyst and/or lymphoma removals, set-up
for endoscopies, EGD'S,colonoscopy's, endoscopy's, infra-red
treatments used for hemroids, biopsy's, colposcopy and Flexsigs
ADMINISTRATIVE SKILLS
-Medical terminology, and Clincal procedures
-Follows proper admitting and discharging procedures
-Being highly organized was necessary for effective medical records
coordination
-Professional telephone demeanor used when taking/making calls and
scheduling appointments
-Experienced with Electronic medical records, (EPIC,logician, tiger, mysis).
-Used Medisoft, ICD-9, and CPT-4 Coding
-Strong memory used to remember each provider’s procedures
-Make referrals for mammograms, physical therapy, psychiatric help and
performing stress tests,and other types of diagnostic testing
-Call back patient's with their test results and the recommendations of the
Dr.
-Schedule appointment for follow-up visits
STRONG TEAM MEMBER
-Flexible, Dependable, Knowledgeble team player, available to assist, in anyway needed
for daily assignments with a positive and enthuziastic attitude
-Reliable, Honest, Compassionate, Good Natured, Efficient, Willing to
learn, Works as a team player, Neat and Clean, enthuziastic and smiles allot
-Assist the Doctor at AMC-Champlin set up and coordinate new office
-Works extra hours to abstract charts so appointments went more
efficiently
-Also very flexible with the hours and help to fill-in when needed
EFFECTIVE CUSTOMER SERVICE SKILLS
-Complimented numerous times on her ability to put clients at ease and
ensure their comfort
-Excels in stressful situations and worked for thirteen years in an
emergency room setting
PROFESSIONAL EXPERIENCE
Certified Medical Assistant
On Assignment Temp. Services, St Paul, Minnesota from 2004-present
HFA International Pain Clinic, Minneapolis,MN 2008-2011
Northwest Family Physicians, Crystal, Minnesota from 2005-2007
Took care of sick family members, Minnesota, from 2003-2005
Allina Medical Center, in Champlin, Minnesota from 2001-2003
Pierce County Medical Society (temp agency) in Tacoma, Washington from 1998-2001
Certified Nursing Assistant
Anchorage Pioneer Home in Anchorage, Alaska from 1993-1996
Kodiak Island Hospital in Kodiak, Alaska from 1981-1993
EDUCATION
Certification(Medical Assistant) 2003
Medical Assistant Diploma
Bryman College in SeaTac, Washington in 1998
Certified Nursing Assistant Diploma
University of Alaska in Kodiak, Alaska in 1980
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