Customer Service Project Manager
Resume:
Chad R. Daniel - ****.******@**********.***
**** ******** ****** ***** ******, GA 30656
Objective
My goal is to build a long-term career with a hard working team. I am
looking for opportunities with future career growth to utilize my
construction and project management skills.
Education
Dekalb Technical College - 1992
Associates in Business Administration and Management
Experience
Project Manager / Estimator
Metro Interior Demolition / USA Demo, Inc. 2008 - 2014
Proficient in reading and interpreting technical drawings and documents to
include blueprints, financial documents and reports, and technical
specifications
Schedule sales call appointments and make cold calls with construction
firms in the southeast. I Contributed in the development of our Company
Website and Company Brochure. Meet with General Contractors for job walks
and review architectural drawings to estimate overall costs for demolition
projects. Sought bid Invites and completed job walks to estimate costs and
lead times in order to gain business. Develop and maintain sales leads and
client relationships. Cultivate strong relationships, manage job sites to
assure budgets are met and work is completed within the scope of the job.
Work LEED Certified jobs and recycle wherever possible.
General Contracting Supervisor - Part time
Paradise Remodeling / At Your Service Home Repair 2009 - 2014
Determine and provide all necessary lines of trade work needed to make a
recently purchased REO / Auctioned Home ready for move in. I inspect homes
and create punch list to set up tradesmen or companies to complete all work
needed in cost efficient and timely manner. We clean out homes, complete
punch lists, have utilities connected, complete make-ready inspections and
find tenants through marketing efforts.
Vice President
DDI Companies Demolition 2002 - 2008
I helped create a demolition company from the ground up to a $10 million
per year business. I Managed site Crews, administered and updated daily
excel spreadsheets to analyze and track all costs inside and outside
office. Estimated costs and managed projects based on blueprints, job walks
and pre-construction meetings. Developed our DDI website and all our
literature for sales purposes. Reviewed, updated and signed all contracts.
Managed employees time, expenses and prepared payroll. Developed marketing
strategies and managed clientele. Trained estimators and project managers
on how to bid jobs and mange expenses on a job and supervise staff. Worked
LEED Certified Jobs and recycled wherever possible.
Licensed Insurance Agent
Allstate Insurance Co. 1998 - 2002
I earned a Georgia P&C Insurance license after attending accredited
schooling by Allstate Indemnity. My duties at Agency included writing
coverage for new policy holders in property and casualty insurance. I gave
quotes, answering emergencies, acting as a liaison between customer and
underwriting. While there I provided excellent customer service. Tracked &
formulated new market strategies and made sales calls and visits daily.
Department Manager
Home Depot 1996 - 2000
I managed all the Electrical and Lighting Department which included
planning and setting all Plano grams, end caps, displays and marketing for
front of store. I managed Inventory control and Purchasing of over $15
million a week. I Managed 12 employees, Prepared scheduling for department.
I Conducted reviews for employees and awarded raises. I stocked shelves,
greeted and helped customers and everything in between. We were essentially
a business owner and an entrepreneur as a Department Head with Home Depot.
I utilized a management style known as "The 3 D's" Directing, Discussing
and Delegating. I also use that similar style within my own life and work
ethic. Decide, Delegate and Deliver. I learned a great deal and was
successful as I was selected employee of the month several times and as a
department manager, we were named the department in excellence.
Apprentice Electrician
IBEW Local 613 1992 - 1996
Attended apprenticeship school and worked as journeyman electrician
assistant. I worked on projects such as Olympic Stadium in Atlanta (Turner
Field), Hapeville Ford Motor Plant and AT&T Tridom Satellite Facility.
Labor included running conduit, wiring panels and feeding transformers
power needed.
Skills
. Determine the needs, make all contacts necessary, set up and supervise
all trades of work done. Estimate and take offs from blueprints.
. Proficient in MS Office Suite / Excel / Quick Books / Basic Yardi
. Public Speaking / Excellent Customer Service, Sales and Negotiating
Skills
. Skilled in Conflict Resolution and Complex problem solving as well as
Needs Assessment and Strategic planning
. Thrive at Multitasking, Very Motivated, Always willing to learn and
apply my knowledge and skills creatively. Reliable, responsible,
punctual, and dependable with a dedication of going the extra mile.
**References both personal and professional upon request**
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