System Administrator Software
Resume:
CURRICULAM VITAE
M.Pravin Kumar
[pic]
Street, Marudhur
Ramanathapuram,
Mob: 989-***-****
Coimbatore-45
Email:acd3qs@r.postjobfree.com
Summary: - Over all 11 years of relevant experience in IT Technical Support
field which includes supporting larger Organizations. Thorough knowledge in
handling desktop related incidents and deep knowledge in Server and Network
Domain.
Objective: - To work in a challenging environment demanding all my skills
and efforts to explore and adapt myself in different fields, and realize my
potential and contribute to the development of organization with impressive
performance.
Professional Experience:-
> Working as a System administrator in Shruthi Technology (Feb 2012 -
Till date)
Job Profile
. The Tasks Involved are installing, managing, and maintaining
MicrosoftWindowsServer2008.
. Creation and Management of Domain users and groups.
. Creation and Management of Group Policies (Users & Computers).
. Troubleshooting problems to ensure minimum downtime & maximum
availability of network.
. Creating and maintaining the Home folders to the users.
. Creating Roaming & Mandatory Profile to the users.
. Worked on onsite Projects the entire network related issues
which are to be solved.
. Installation of operating systems, including configuration of
Active Directory, DNS, Network Architecture, Routers, switches
and network cabling. Creating and editing VB Scripts and batch
files.
. Software Installation and managing remote servers.
. Secure clients' Internet and Internet work connectivity by
installing and configuring Checkpoint, Email filtering and Sonic
Wall firewalls.
. Installing and configuring outlook 2003 & outlook 2007.
. Design, maintain, and update email/anti-spam infrastructure.
. Configuring and Maintaining Terminal Server.
. Configuring windows Networking - teaming, bridging, LB or
failover concept
. Setting up and working with Net gear Nas Drive.
. Backup solution such as Acronis Backup and Restore for Windows
. Installing and Managing Jira and Confluence Software for raising
ticket.
. Systems Administration with Windows Server 2008 R2, Active
Directory, Group Policies, DNS, File Server Resource Management,
and etc.
. Experienced with Firewall solutions - Firewall rules such as
VPN, Anti-Virus and Content Filtering.
. Wrote documentation on solved problems, procedures, and
frequently asked questions.
. Configuring and daily maintenance of Vonage phone system,
including adding and removing users, setting up phones,
extensions and voice mail and troubleshooting problems.
. Installations, configurations and maintenance of Windows 2000,
Windows 2003,Windows 2008 R2 servers (including IIS, DNS,
WINS,DHCP servers) and Windows 7, Windows XP Professional.
> Worked as a System administrator in Soliton Technologies private
Limited (June 2007 - Feb 2012).
4 years 8 Months.
Job Profile
. The Tasks Involved are Installed, configured, administered and
maintained diverse components of IT infrastructure for external
clients Ensuring Customer Satisfaction with timely service
delivery.
. Provided on-site support for the network and applications and
enhanced customer satisfaction through excellent service.
. Installed operating systems, Printer Services, business software
and custom developed applications.
. Ensure the closure of incident tickets within the time line.
. Installations, configurations and maintenance of Windows 2000,
Windows 2003 domain servers (including IIS, DNS, DHCP servers)
and Windows 2000, Windows XP Professional.
. Maintaining internal mail server. Configuring Microsoft Outlook
in clients for maintaining E-Mails from Internal and
External.
. Worked on configuring and creating users, groups in Google APPS.
. Performing System and software upgrades by installing
appropriate service packs for operating systems and anti-virus
from time to time.
. Maintaining Backup Server and taking daily, weekly and monthly
backups using DVD's.
. Configuring TCP/IP networking, including, Ethernet, IP
addressing, sub netting and network troubleshooting.
. Troubleshooting problems pertaining to hardware, Ethernet
cabling, Hubs, Switches, Wireless Access Points, Printing and
Internet connection.
. Configuring Routing and Remote access server and Virtual Private
Network.
. Projection of hardware requirements for forthcoming software
projects and day-to-day maintenance requirement.
. Maintained User profiles and Security Standards and upgraded
both hardware's and Software's upon request.
. Prepared ISO documentation for the installed networks,
Software's and managed the inventory of spares/ equipment.
. Worked on Timesheet application that Standard time and Zoho
Softwares.
. Installing the video & audio CCTV surveillance system with DVR
system, using Different types of cameras to a premises and
Connecting Cameras to the system.
. Installation of various types of IP Cameras by connecting them
into Router/Switch and configuring the Network settings by
Static/Dynamic IP.
. Worked on PTZ (Pan / Tilt / Zoom control, 360 /180 ) cameras.
. Monitoring Cameras with the help of wireless Data Transfer at
Remote location or some other Place. Network experience in WAN,
LAN, firewall, network switch technologies and video
transmission on IP networks.
. Responsible for onsite installation to complete the projects
within a given period of time.
. Installing and administering database servers of SQL Server 2000
and 2005.
. Provided regular DBA support for the database servers.
. Recovering data after systems crash.
. Giving training to users.
. Maintaining LAN consisting of several Network products, such as
24-port Patch Panel, DAX, and D-Link & Net Gear Switches.
Network cabling is Structured CAT-5E and Cat6 UTP Ethernet.
There are around 2 Servers and around 50+ workstations.
> Worked as Head Technical Services at M/s Apex Micro Systems,
Coimbatore (Jan 2005- May 2007) 2 Years 5 Months.
Job Profile
. Handling the team of 10 engineers.
. Ensuring Customer Satisfaction with timely service delivery.
. Handling Customer Escalation effectively
. Providing training to new joiners.
. Sound knowledge in DELL, HP, IBM, ACER, APPLE, Wipro system
hardware.
. Configured and managed Domain Controller [ADS] on Windows 2000,
2003 servers
. Handling higher end technical issues arising in Servers, PC's,
Networks and Printers.
. Escalating to Vendors and suppliers in case of necessary.
. Configuring and troubleshooting of DNS, TCP/IP.
. Installing and Configuring Network and Local printers
. Configuring and troubleshooting Wireless Router and ADSL Routers
> Worked as a Technical Support engineer at M/s Indsys Infotech Services
India Pvt Ltd, Coimbatore (June 2001 - Dec 2004) 3 Year 6 Months
Job Profile
. Installations and configuration, & Maintenance of computers of
large networks like Windows 98, Windows XP Professional & 2000
servers and its workstations for various clients like Colleges,
Schools and industries.
. Trouble shooting of System like Domain Login Problem, Network
Access, Printer problem, Sharing related issues, Microsoft
Outlook and Outlook Express
. Configuration and Troubleshooting, Experience in Structured
Cabling and Physical network layout cabling
. Hardware maintenance of PCs including branded PCs WIPRO, HCL,
DELL, IBM, ACER&HP
. Installing and Configuring of Other Application Softwares like,
Norton Antivirus, MacAfee, VB and Ms Office.
. Configuring Printers and Dial-in Modems for our end users
. Assembling and Troubleshooting of systems
. Hardware and troubleshooting of the systems
. Handling customer queries
. AMC and PM Carrying out
TECHINICAL QUALIFICATION
> Obtained Microsoft Certified Professional certification (ID: 3694598)
for Installing, Configuring and Administering Microsoft windows XP
Professional.
> Hardware and Network Engineering From Indsys Technologies.
ACADEMIC QUALIFICATION:
> Pursuing BCA in Shridhar University.
> Diploma in Computer Science and Technology, Coimbatore, Suguna College
(1998-2001).
> Microsoft Certified System Administrator Course Completed in Voxpop,
Coimbatore.
SKILLS:
> Good command of English, in both spoken and written.
> Team player with strong leadership skill.
> Systematic and analytical approach to solving problems.
> Ability to grasp quickly and deploy new technologies.
> Ability to work under pressure.
> Detail oriented and problem solving ability.
PERSONAL INFORMATION
Father's Name : R.Mohan Kumar
Date of birth : 25-12-1982
Nationality : Indian
Sex : Male
Marital status : Married
Contact Address : 9/27 Maniam, Arulanadham
Street, Marudhur, Ramanathapuram
Coimbatore-641045.
Residence : 989-***-****,
Strengths : confidence, hardworking &Ability to
learn quickly.
Language known : English, Malayalam & Tamil.
DECLARATION
I hereby solemnly and sincerely declare that all information furnished
above is the best of my knowledge.
DATE: M.Pravin
Kumar
PLACE: Coimbatore
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