Jeanne Zumbrunnen MRC, CRC

Certified Rehabilitation Counselor

Cincinnati, OH

acd3fo@r.postjobfree.com - 330-***-****

WORK EXPERIENCE

Program Manager of Vets Success

STERLING MEDICAL CORPORATION - Cincinnati, OH - April 2012 to January 2014

Oversee contractual agreements with Veteran Affairs and Independent Contractors throughout ten states

• Provide quality assurance (QA) to facilitate efficacy of services to disabled veterans

• Develop/Implement start-up training to Independent

Contractors

• Maintain database to insure accuracy of contractors

billable services

• Provide case management services to disabled veterans

• Exceeded Veteran Affairs quality standards of case management services to veterans

Vocational Coordinator

CENTER OF VOCATIONAL ALTERNATIVES - Columbus, OH - September 2011 to January 2012

Integrated Recovery to Work (RTW) program within alcohol and Drug (AOD) residential/out-patient facilities

• Collaborated with project partners, ODADAS, BVR, OMHB, in problem solving and decision making

• Maintained ongoing communication with project manager and colleagues to identify potential variables and

achieve ST/LT outcome goals

• Provided vocational rehabilitation and guidance services to persons engaged in treatment

• Facilitated consumers understanding of provision of services and importance of informed consent

• Administered assessments to determine knowledge, skills, and abilities

• Utilized community resources to evaluate potential physical and mental health impairments

• Developed Individualized Plan for Employment (IPE)

Vocational Specialist

CENTER OF VOCATIONAL ALTERNATIVES - Columbus, OH - May 2010 to September 2011

Collaborated with BVR, Case Western Reserve, and mental health agencies to integrate evidence-based

supportive employment

• Provided supervision to unseasoned counselors to facilitate acquisition of knowledge, skills, and abilities

• Significantly improved agency partnership with stakeholders by demonstrating expertise in vocational

rehabilitation

• Provided vocational guidance/exploration, job development/placement, and follow-along services to severely

mentally disabled (SMD) clients

• Exceeded project partners expectations which resulted in significant referrals

• Analyzed clinical documentation, counselor's observation and assessments to determine potential functional

impairments which may impact ability to obtain/maintain competitive employment

• Maintained communication with mental health treatment teams, psychiatrist, nurse, therapist, and case

managers to facilitate efficacy of program.

• Maintained documentation commensurate with agency standards and Rehabilitation Services Commission

(RSC)

• Developed Individualized Plan for Employment (IPE)

Vocational Rehabilitation Counselor

COLEMAN BEHAVIORAL HEALTH - Canton, OH - October 2008 to August 2009

Provided Individualized Vocational Counseling &

Guidance

• Facilitated/improved independent functioning

• Provided access to community resources

• Conducted group orientations

• Collaborated services with project partners, mental health agencies, job developers, vocational evaluators,

post-secondary educators and BVR liaison

• Facilitated communication, problem-solving with project partners to enhance program outcomes

• Utilized evaluations/assessments to determine and overcome potential barriers

• Developed individualized plans for employment (IPE)

• Maintained substantial caseload of severe mental disabilities (SMD), physical disabilities, substance abuse

and persons with developmental disabilities

• Maintained documentation commensurate with agency standards and Rehabilitation Services Commission

(RSC)

Case Manager

COLEMAN BEHAVIORAL HEALTH - Canton, OH - September 2005 to October 2008

Utilized team-approach to develop/implement individualized treatment plans

• Provided linkage to appropriate community resources

• Improved client's self-advocacy skills

• Facilitated client's understanding/management of mental health symptoms

• Developed strategies to improve overall independence

Maintained caseload of 50 - 60 person's with severe mental illness, physical disabilities, developmental

disabilities and substance abuse

• Exceeded agency performance standards with respect to billable hours and client satisfaction

• Trained case managers in crisis management techniques

• Assisted in training of local police officers to facilitate

knowledge of mental health clients

Co-Chairman of Veteran Connection Non-for Profit

Portage Path Community Mental Health Suicide Hotline - 2001 to November 2004

Counseling Assistant

ADVOCARE, INC - Cleveland, OH - May 2001 to July 2004

Liaison to facilitate rehabilitation process with Veteran Affairs

• Provided support services to disabled veterans

• Identified community resources to facilitate independent functioning

• Researched and identified assistive technology

• Developed individualized rehabilitation plans

• Implemented/improved quality assurance standards

• Maintained documentation commensurate with agency standards

EDUCATION

Masters in Rehabilitation Counseling

KENT STATE UNIVERSITY - Kent, OH

2008

Bachelor's in Psychology

University of Akron - Akron, OH

1998

ADDITIONAL INFORMATION

SKILLS/TRAINING

Certification in Home-based Intervention

Certificate of Completion for Management Training

Therapeutic Assault Prevention (TAPS)

Diversity Training

Blood-borne Pathogen Training

Contact this candidate