Tashena Estelle

Administrative Assistant - Aaron Bail Bonds

Newark, NJ

acd3ds@r.postjobfree.com - 973-***-****

WORK EXPERIENCE

Lunch Monitor

Pomptonian - Fairfield, NJ - September 2011 to Present

Lunch Monitor

• Supervised and assisted children during lunch breaks

• Monitored children during recreational periods

• Assisted with teaching healthy eating habits

• Ensured a safe and positive learning environment

• Ensured all children behave in appropriate manner

• Enforced safety rules and regulations

Administrative Assistant

Aaron Bail Bonds - Fairfield, NJ - May 2013 to November 2013

Receive, monitor incoming and outgoing calls

Deal with extremely high call volume

Give quotes daily

Make and receive faxes

Handle customer's inquiries with care

Meet daily goal

Receptionist/ Customer Service

Volunteer Center of Essex County - Orange, NJ - May 2009 to July 2011

volunteer)

• Screened and directed incoming phone calls

• Provided information to callers

• Greeted all customers entering facility

• Addressed customers' questions and concerns

• Monitored staff movement in and out of organization

• Performed general administrative and clerical duties

• Maintained a safe and secure working environment

Customer Care Representative

Gateway Frontlines Services - Newark, NJ - July 2007 to May 2009

Answered all customer complaints and concerns

• Directed passengers to designated areas of interest

• Enforced general airport operations and safety procedures

• Reported all suspicious activity to port authority police

• Keep security checkpoint lines orderly

Barista/ Cashier

Nordstrom - Millburn, NJ - October 2005 to February 2006

Met daily sales goals

• Completed customers' cash/credit card transactions

• Efficiently processed sales and payments, issue refunds and credits

• Process returns and exchanges

• Kept sales and receipts balanced

ADDITIONAL INFORMATION

SUMMARY OF SKILLS

• Five (5) years cashiering experience

• Excellent customer service skills

• Professional phone etiquette

• Detailed and goal oriented

• Able to multitask efficiently

• Knowledge of Microsoft office

• Excellent oral and written skills

• Excellent communication skills

• Team collaboration

• Willing to learn new tasks

Contact this candidate