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Sales Customer Service

Location:
Sumter, SC
Posted:
May 12, 2014

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Resume:

Bryon K. Simmons, Sr.

*** *** **** *****

803-***-**** (H)

Columbia, SC 29229

acd3cy@r.postjobfree.com

803-***-**** (C)

Profile

Management Professional with demonstrated experience in

telecommunications, distribution and brand management industries.

Expertise in building long-term client relationships, consultative

selling and territory expansion. Outstanding interpersonal,

communications, team management and organization skills. Effective

problem solver, strong written and verbal presentation skills and a

demonstrated reliable work ethic. Proficient in Microsoft Office

products, Windows Vista and XP, Internet.

Key Competencies:

Management Sales Customer Service Training

Planning Procurement

Professional Experience

Rotech, Columbia, SC 2011 August-2013

May

- Medical Equipment Technician/Driver

Midlands Development Center, Columbia, SC 2010-2011

August

- Driver/Corinator of Senior Citizens

ADT Security, Columbia, SC

2010-February- May

- Residentials Sales Representive

Time Warner Cable, Columbia, SC 2000 - April

2009

Equipment Recovery Specialist

Responsible for providing reconnection and restarting services. Retrieved

equipment from disconnected services

. Executed tracking in database and maintained detailed records of

identifying data associated with destination projects and equipment

recipients

. Activated, tested, and/or recycled new and used CPE equipment

. Processed equipment to external repair sources

. Resolved customer complaints and problems

. Purchased converter and other operating supplies

. Operated powered and non-powered Materials Handling Equipment (MHE)

. Transported materials in company vehicle

. Participated in physical inventory events

(Recognized as Top Personnel for equipment collection every month)

Sales & Marketing Representative (duration 6 years)

Reestablishing disconnects, new accounts and converting non subscribers

. Promoted residential products and services via home visits for Digital

Video Entertainment, High Speed Internet, and Digital Phone (including

Local, State-wide, Nation-wide, and International)

. Trained and mentored new hires

. Conducted quality sales presentations and cable installation for non-

customer and existing customer residents

. Follow-up on referrals to establish new customer relationships or

increased revenue from existing customers

. Collected and submitted reports of financial data from new or existing

customers

. Completed paperwork on customer account activity and maintained privacy

of customer data

. Attended sales meetings and training sessions as directed by sales

leadership

. Participated in promotional events (community meetings, block parties,

and retail sales opportunities)

Southern Wine & Spirits, Columbia, SC 1994 -

1999

Sales Territory Manager

Managed 15-25 established chain grocery store accounts (i.e. Safeway/Vons)

. Introduced new beverage products, promoted improved distribution, and

ensure in-store promotion results

. Researched business/market conditions, planned sales efforts, recognized

new account opportunities

. Achieved distribution and growth objectives for Southern Wine's

portfolio of wine/spirits products within a specific geographic area and

through effective account management of existing retail customers.

Other Experience

Columbia Fire Department - Columbia, SC 1993 - 1994

Maintenance Specialist

Repaired mechanical, electrical appliances and equipment, maintained,

repaired, or modified HVAC, plumbing systems,

Reading and maintaing water meters

Education

C.A. Johnson High School (diploma)



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