URVI PATEL

** **** ***** ******, ********, ON L*X 2Z5

Email: acd39k@r.postjobfree.com

(Cell): 647-***-****

(Resi): 905-***-****

Highlights of Qualifications:

6+ years experience in Customer Service and Sales & Marketing industry

3+ years experience in Office Administration / Reception

Advanced proficiency in various applications of Microsoft Office Suite 2007(MS Word, Excel,

Power Point, Outlook) and Internet Explorer

Multilingual- Fluent in English, Hindi and three other languages

Extremely detail oriented and organized individual who is eager to learn new skills and is always

ready to take new challenges

Enthusiastically works in deadlines driven environments so that goals can be achieved in time

Works actively as a team member as well as independently with minimal supervision

Handles stressful situations and sensitive issues cleverly and maintains confidentiality

Demonstrates positive attitude towards work, people and life

Work Experience:

Administrative Assistant: [Intern] 2013

Drakkar Human Resources (Transportation & Distribution) Mississauga

Managed hiring applications, as well as created, reviewed and formatted documents as

requested

Assisted in the processing of payroll for current employees utilizing Microsoft Excel

programmes

Coordinated the administration of pre hire tests and completes the correction of those

tests when required.

Updated employees database and log books on regular basis using various methods of

data entry

Assisted in the marketing process for new positions using various applications of Internet

and social media web sites

Supervised filing system by constantly checking and updating them in a timely manner

Possess knowledge of ordering CVOR and Driver’s Abstract online with Service Canada

Receptionist:

Greeted visitors and assisted them with their queries in a courteous and friendly manner

Effectively handled multi line telephone system and pre screened calls as necessary

Responded to phone calls and directed internal / external mail / email and courier to

appropriate department and personnel

Coordinated with staff in order to ensure a smooth operation of daily tasks

Built a rapport between candidates and recruiters for an easy employment process by

keeping the required tools and materials ready

Very well maintained a clean and welcoming environment for the reception area

Provided general office assistance to the manager whenever needed

acd39k@r.postjobfree.com URVI PATEL Cell: 647-***-****

URVI PATEL

50 Teal Crest Circle, Brampton, ON L6X 2Z5

Email: acd39k@r.postjobfree.com

(Cell): 647-***-****

(Resi): 905-***-****

Administrator:

Dolphin Financial Inc Mississauga 2006-2007

Supervised and maintained all office records and documents of hundreds of clients

Tactfully communicated with various national and international insurance companies on

behalf of clients

Prioritized workflow and proactively resolved clients’ issues regarding their insurance

policies

Maintained adequate inventory of office supplies and ordered according to the

requirements

Planned and organized business meetings, board rooms, scheduled appointments and

calendars

Performed general accounting duties such as reconciliation of invoices, accounts

receivables and payables

Efficiently operated printer, facsimile, scanners and other office equipments

Worked as Land Sales Associate; responsible for following legal procedures to receive

ownership land title

2007 – present

Sales Leader and Representative:

Avon Canada Inc. Mississauga / Brampton

Promoted and sold products to individuals and businesses and increased total sales by

47% annually

Recruited around 50 individuals for the district and trained them for sales and marketing

Planned and organized several fund raising events for schools and community centres by

selling products and helped them achieve their financial goals by 35%

Boosted personal and team sales by 33% to 40% within a year by promoting new

products and expanding client base

Frequently arranged trainings for a group of 38 members advising them how to grow

sales and provide better customer service by graphs, charts and tables

Awarded Top Seller for most increased sales for 3 consecutive years from 2008 to 2011

Educational Qualifications:

Co Operative Office Administration Program with Advanced MS Office 2007

St. Gabriel Learning Centre, Mississauga 2013

Bachelors of Commerce with Business Administration and Accounting

South Gujarat University 1998

Diploma in Computer Applications with Oracle and Visual Basics

Web-Tech Information Technology 2002

References furnished upon request

acd39k@r.postjobfree.com URVI PATEL Cell: 647-***-****

URVI PATEL

50 Teal Crest Circle, Brampton, ON L6X 2Z5

Email: acd39k@r.postjobfree.com

(Cell): 647-***-****

(Resi): 905-***-****

acd39k@r.postjobfree.com URVI PATEL Cell: 647-***-****

Contact this candidate