Customer Service Representative

Curriculum Vitae

Roderick Dunphy

Personal Details

Name: Roderick Dunphy Address: 18 Cedarwood Ave,

D.O.B: 24 May 1986 Loughboy,

Tel: +353-**-**-**-*** (mob.) Kilkenny,

+353-**-**-**-*** (home) Co. Kilkenny,

Email: **************@*****.*** Ireland.

Personal Statement

I am in my final year at university and will have completed my degree on 26 May 2014. I am

keen to begin working immediately and gain experience in a business environment.

Moreover, I hope to secure employment in Europe and broaden my skills base and language

acumen.

Key Skills

Organisation: ability to prioritise, work efficiently and productively

Excellent verbal, written and listening communicative skills

Negotiation and persuasion skills: ability to understand different perspectives, identify

positive aspects and co-ordinate initiatives

Problem solving: identifying logical and analytical responses to challenges

Education and Qualifications

2011-2014: National University of Ireland Maynooth (B.Soc.Sc)

2000-2006: C.B.S. Secondary School, Kilkenny (430/600 Points)

Employment History

Company, Position and Date Main Activities

Sean Flahive Fitted Furniture - Assembling and fitting kitchens and other units

Fitter & Machine Operator - Ensuring quality and safety standards

Sep. 2007 – Nov. 2010 - Applying AutoCad and operating CNC machine

Club House Hotel, Kilkenny - Interaction and engagement with customers

Bar-tender - Money handling and stock maintenance

Oct. 2006 – Jan. 2008 - Serving food and drink

Banking 365, Bank of Ireland - Knowledge of various credit card products

Customer Service Representative - Dealing with customers queries and requests

Feb. 2007 – Aug. 2007 - Promoting companies banking services

Interests

I have a particular interest in history, politics and international relations.

I play soccer, racket ball and squash and follow a number of other sports.

I love to travel and experience foreign cultures. In the past, I have travelled

extensively throughout Europe and the US state of Claifornia.

Referees

Mr. Sean Flahive, Dr. Joanne Mancini,

Managing Director, Department of History,

Sean Flahive Fitted Furniture, Rhetoric House, 44,

54 Fatima Place, National University of Ireland, Maynooth

Kilkenny, Maynooth

Ireland. Co. Kildare,

***********@******.*** ******.*******@****.**

+353-**-**-**-*** +353-*-**-**-*** / +353-**-**-**-***

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