Customer Service Real Estate

EDILMA CHAN

*** ******* ******, ***. **, New York, New York 10016

Telephone: 858-***-**** **********@***.*** www.edilmachan.com

SUMMARY: Bilingual experienced translator/interpreter, fluent in Spanish and client liaison

specialist supporting various fields, focusing on excellent customer service

satisfaction, while overcoming the language barrier.

SKILLS & ACCOMPLISHMENTS:

Translating, reviewing and summarizing over 20,000 pages of discovery, including over

●

400 trial exhibits for death penalty trial.

Interpreting and maintaining daily client communications while serving as liaison

•

between

client and legal teams, ensuring the continuation and enhancements of services while

offering the utmost client satisfaction.

Providing translation to client/defendant in jail while facilitating information on case

•

status

of high-profile death penalty case.

Prepare in depth Trial Notebooks for guilt phase and penalty phase.

•

Interpreting for material witnesses of the US District Court.

•

Translate and interpret for clients’ family members on prosecutorial process, status of

•

case

and bail options.

QUALIFICATIONS:

• Fluent Spanish reading, writing and speaking capabilities

• Strong simultaneous interpretation skills

• Ability to translate challenging legal documents and terminology

• Use of Stenography 100 wpm

• Use of Dictaphone/transcription

• Proficient computer skills

EXPERIENCE:

Law Office of Keith Rutman, San Diego, CA - Criminal Law 1/2011-4/2014

Arena & Snitzer - Albert Arena, San Diego, CA - Criminal Law

Lead Defense Paralegal Translator/Interpreter

• Daily trial proceedings; summarizing vast amount of discovery documents; court transcripts;

videotaped interviews of potential witnesses.

• Organizational support in preparing voluminous trial notebooks.

Law Office of Stacie L. Patterson, San Diego, CA - Criminal Law 1/2010-11/2010

Lead Paralegal Translator/Interpreter

Visiting defendants from the Office of Assigned Counsel at various prisons, including San

•

Luis Correctional Facility in Arizona while interpreting and orienting client on legal matters.

WORK RELATED ACTIVITIES & PHILANTHROPY:

Rady’s Children Hospital Auxiliary of, Rancho Santa Fe, CA 7/2007-1/2010

Underwriting Volunteer Committee - Obtaining funds benefiting children with cancer.

The Country Friends, Inc., Rancho Santa Fe, CA 7/2007-1/2010

Volunteer Media & Public Relations - Advertising Show benefiting Alzheimer’s Center & others.

Children’s Hospital Cancer Society, Columbus, OH 7/1995-7/2007

Columbus Council on World Affairs. Columbus OH

Social Services Volunteer - Supporting lower socioeconomic populations.

ADDITIONAL WORK EXPERIENCE:

H.E.R. Realtors. Westerville, OH 7/1995-2000

Certified Relocation Specialist - Real Estate Agent

• Helping Sellers market homes while negotiating and selling residential properties.

• Representing Buyers and presenting mortgage options; locating and purchasing of homes.

Kenyon & Kenyon, New York, New York - IP Litigation 7/1988-7/1995

Legal Assistant to Senior Partner, George Badenoch

• Communicating with Spanish international clients.

• Stenography and Dictaphone usage.

• Preparing general correspondence.

• Arranging and organizing litigation pleadings & briefs for filings.

• Notarizing legal documents.

Law Offices of Albert Brackley & Lewis Cohen, NY - Criminal Law 11/1982-7/1986

Lead Paralegal/Office Manager/Translator-Interpreter to Senior Partners

• Translating, interpreting and facilitating communications between clients and counsel.

• Formulating legal documents to be filed; organizing accounts payables and receivables.

• Ordering and purchasing of office supplies.

• Interviewing inmates in correctional facilities.

• Performing client intake responsibilities.

EDUCATION:

• University of California San Diego - Certified Paralegal Program, 7/2007

ABA-Approved

• Hondros College (Real Estate), Westerville, OH 7/1995

• North Jersey School of Real Estate, Edison, NJ 1/1994

• International Career Inst. (Spec. Legal Studies), New York, NY 11/1982

• Puerto Rico Jr. College (Business Admin), Rio Piedras, PR 5/1981

PROFESSIONAL AFFILIATIONS:

• UCSD Paralegal Alumni Association ■ American Translators Association ■ National Latina

Bus. Women Association ■ National Society for Hispanic Professionals ■ Association of

Translators & Interpreters of SD ■ SD County Hispanic Chamber of Commerce ■ New York

City Paralegal Association ■ National Federation of Paralegals Association ■ New York

Circle of Translators

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