Stephanie Landry

**** ****** ** **

Washington dc 20010

Email:acd2gp@r.postjobfree.com

Tel: 202-***-****

SUMMARY OF QUALIFICATIONS

. Excellent Customer Service skills with top-notch professionalism.

. Great computer skills (Microsoft office applications), typing 45 wpm.

. Solid leadership, interpersonal, planning, and communication abilities.

. Dynamic "can do" attitude which creates a team building atmosphere.

. Experience working with diverse populations in fast paced hospitality

settings.

. Detail oriented and strong multi-tasking abilities.

. Hardworking and dependable.

. Detail oriented and able to handle multiple tasks with ease.

. Works well independently and as a team player.

. Strong analytical skills and conscientious.

PROFESSIONAL EXPERIENCE

JC Penney (Spherion), Hyattsville, MD November - January (2007

- 2011)

Store Associate- Temporary Seasonal Position

. Greeted customers and determined their needs.

. Discussed type, quality and number of merchandise required for purchase.

. Recommended merchandise based on individual requirements.

. Advised customers on utilization and care of merchandise.

. Provided advice to customers regarding particular products or services.

. Answered customers' queries and concerns.

. Displayed merchandise and assured that display was neat and clean.

. Folded and hung clothes on display rack/tables.

PG Police Department (Spherion), Hyattsville, MD May 2007 - December 2009

Data Entry Operator - Temporary Position

1. Performed data entry duties.

2. Handled other administrative duties such as filing, making telephone

calls, copying and faxing.

Hillian Brothers and Sons, Hyattsville, MD October 2005 - March

2007

Office Assistant

. Greeted visitors, screened and resolved telephone inquiries and provided

excellent customer service to all internal and external customers.

. Organized, labeled and filed documents.

. Processed outgoing mail and distributed incoming mail.

. Performed data entry duties.

. Typed receipts, work orders, and routine letters.

. Created and setup new filing system.

. Assembled reports and other documents for presentations.

. Performed inventory and order supplies.

. Responsible for maintaining a delivery log.

. Operated computer, adding machine, multiple telephone lines, fax machine,

and copier.

TECHNICAL KNOWLEDGE

Microsoft Office Suite (Word, Excel, Access, PowerPoint, Outlook) Lotus

Notes, Internet Explorer, and Quicken.

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