Customer Service Mental Health

R E S U M E

Patricia Righetti

***** ****** *****

Strongsville, Ohio, 44149

Phone: 330-***-****

acd2bg@r.postjobfree.com

QUALIFICATION SUMMARY

A highly motivated, dedicated, well organized, goal orientated

Mental Health Counselor with excellent verbal and communication skills. An effective team player, who is optimistic with a positive outlook on life; people orientated, detail conscious and who possesses excellent interpersonal communication skills. Experience in effective problem solving strategies, diagnosis, treatment planning, and thus finding amicable solutions, while projecting both warmth and heart-felt enthusiasm towards others. I have approximately one year experience in a clinical health setting with diverse clients who suffered from mental health disorders in both children and adults. I am licensed in the state of Ohio as an LPC.

EDUCATION

Capella University, Minniapolis, MN, 2013 (M.S.)

course emphasis: mental health counseling

Kent State University, Kent, Ohio, 2003 (B.A.)

course emphasis: psychology

Canton Business College, Canton, Ohio, 1982 (1 year)

course emphasis: business management

PROFESSIONAL GOALS

I wish to become an effective clinical counselor in working with clients, and acquiring an LPCC with a supervisory status. Working with individuals and their families to help advocate for the necessary needs of the mentally challenged. I am also interested in becoming an active advocate on the social and federal level to pass new bills and laws for mental health services for the mentally challenged. Lastly, to eventually have my own private practice in the future and to further my education in the mental health care field.

WORK EXPERIENCE

Full-time Student: Major in Mental Health Counseling (2009-2013)

Practicum and Internships with children & adults (2012-2013)

(Jefferson Mental Health & Behavioral Center)

Steubenville, Ohio

• Provided individual counseling to both adults and children

with mental illness within a partial hospitalized setting. Formulated diagnosis and treatment plans. Wrote progress reports and completed individual assessments for treatment planning and reaching short term and long term goals. Also led groups for both adults and children and assisted other group leaders in clinical therapeutic discussions. Familiar with Medicaid documentation.

Job Title: Rehabilitation Assistant (1994-1998)

Essex Nursing and Retirement Center, Bentley Drive, Salem, Ohio

• Caring for elderly, devising and implementing appropriate

Rehabilitation services, record keeping

• Follow up studies, maintaining department reports, patient care

recommendations, and reported directly to the Director of

Nursing

Job Title: Certified Nursing Assistant (1990-1994)

Canterbury Villa Retirement Center, Alliance, Ohio

• Caring for elderly, intensive care unit patient care documentation,

rehabilitation

• Alzheimer’s care unit, patient records, intake/out-take documentation, activities, patient care plans, rehabilitation, attended seminars for the care of Alzheimer’s patients

Job Title: Executive Secretary (1986-1990)

Paxson Machine Company, Benton Road, Salem, Ohio

• Creating and maintaining company files, typing, dictation, letter

composition, insurance records, answering and directed phone calls in running a switchboard, and bookkeeping

• Accounts payable, accounts receivable, ordered office equipment and supplies, assisted purchasing department

• Arranged company meetings and conference calls, greeted outside corporate executives and sales representatives

Accomplishments: Promoted from purchasing department to executive assistant to the company vice president

Job Title: Executive Secretary (1980-1986)

Royal China Company, 12th street, Sebring, Ohio

• Creating and maintaining company files, typing, dictation, letter

Composition, data entry, read and distributed mail, arranged corporate board meetings, involved in sales promotions, and worked in personnel department

• Customer service, public relations product inventory assessments, switchboard, interviewing new job applicants

Accomplishments: Promoted from personnel department to personal secretary to plant manager

INTERESTS AND HOBBIES

Sewing, knitting, crocheting, painting, crafts, aerobics, yoga, fishing, flea markets, horseback riding, chess, tennis, reading, classical music, and writing poetry

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