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Customer Service Sales

Location:
Eau Claire, WI
Posted:
May 11, 2014

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Resume:

JAKIRA B. HILL

***** ***** ****

Dallas, Texas **025

214-***-****

972-***-****

******.****@*******.***

OBJECTIVE

Seeking a fulltime position in Customer Service where my experience will be

further developed and utilized.

Work History

Murphy USA 11/2012-Present

Mckinney, Texas

Cashier

Assist customers with purchases and fuel transactions. Sold and redeemed

lottery tickets. Independently worked full shift in a one person kiosk

Received weekly orders from distribution center. Verified and signed for

orders. Maintain daily log of cigarette sales. Ensured customers had the

proper identification for the purchase of controlled merchandise.

Macys 06/2012-11/2012

Frisco, Texas

Sales Associate

Provide customer service in the women's department. Answer customers'

questions, and provide information on sales and the location of items and

other departments. Accurately handle all sale and refund responsibilities

within the department as well as customer service counter.

Replenished merchandise on sales floor. Process applications for Macy's

credit card accounts. Receive payment by cash, check, credit cards,

vouchers, or automatic debits. Maintain balanced cash register at all

times.

Textbook Brokers 08/2010-04/2011

Arlington, Texas

Customer Service/Cashier

Provided customer service at college bookstore. Greet customers upon

entering the store. Responsible for assisting students with locating books

in store as well as checking on line inventory of other bookstores.

Processed refunds and book buy back. Maintained inventory and performed

checkout duties. Reconciled cash receipts at end of shift.

AAFES

Dallas, Texas

Store Associate 11/2009-03/2010

Seasonal/Temporary

As seasonal employee provided customer service/cashier support to two

retail stores located in Dallas and Grand Prairie Texas. Responsible for

merchandising, display, and appearance of assigned areas. Ensure items are

properly marked. Check merchandise, rings sales on cash register, receives

payments, makes change, bags or wraps merchandise and completes related

sales records. Prepare written sales slips as appropriate. Verify

personal checks and credit cards. Responsible for assigned change fund.

Assists in inventories, ensures proper accountability and security of

assigned areas. Advises supervisor of damages, out-of-stock and/or slow-

moving merchandise. Completed shift reports using a computer. Prepare

remittance reports and bank deposits for funds collected. Perform opening

and closing shift functions. Adhere to loss prevention procedures.

Regal Entertainment Group

Newport News, Virginia

Usher 12/2008-03/2009

Work as a team member in movie theatre to assure constant and consistent

quality, service, cleanliness and value to each customer. Cleaned and

maintained the auditoriums, restrooms, and lobbies while controlling access

to the theatre and the auditoriums. Answered questions from guest and

resolved any concerns. Enforce rating guidelines to keep underage guests

from accessing auditoriums with adult content.

Subway

Arlington, Texas

Sandwich Artist 12/2007-04/2008

Responsible for opening store daily and preparing the food line for the

lunch rush. Thawed bread dough and prepared for baking. Greeted customers

as they entered restaurant. Prepared sandwiches quickly and accurately,

while following all preparation, health and safety guidelines. Kept entire

work area clean and sanitary throughout shift. Completed assigned prep work

for stocking and set up of work area. Washed counters, tables and cleaned

restroom and emptied trash receptacles. Used an electronic cash register

to process customer purchases.

Education

Mansfield Timberview High School

Mansfield, Texas

June 2008, Diploma

Tarrant County College

Arlington, Texas

Student, Fulltime



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