JAKIRA B. HILL
Dallas, Texas **025
******.****@*******.***
OBJECTIVE
Seeking a fulltime position in Customer Service where my experience will be
further developed and utilized.
Work History
Murphy USA 11/2012-Present
Mckinney, Texas
Cashier
Assist customers with purchases and fuel transactions. Sold and redeemed
lottery tickets. Independently worked full shift in a one person kiosk
Received weekly orders from distribution center. Verified and signed for
orders. Maintain daily log of cigarette sales. Ensured customers had the
proper identification for the purchase of controlled merchandise.
Macys 06/2012-11/2012
Frisco, Texas
Sales Associate
Provide customer service in the women's department. Answer customers'
questions, and provide information on sales and the location of items and
other departments. Accurately handle all sale and refund responsibilities
within the department as well as customer service counter.
Replenished merchandise on sales floor. Process applications for Macy's
credit card accounts. Receive payment by cash, check, credit cards,
vouchers, or automatic debits. Maintain balanced cash register at all
times.
Textbook Brokers 08/2010-04/2011
Arlington, Texas
Customer Service/Cashier
Provided customer service at college bookstore. Greet customers upon
entering the store. Responsible for assisting students with locating books
in store as well as checking on line inventory of other bookstores.
Processed refunds and book buy back. Maintained inventory and performed
checkout duties. Reconciled cash receipts at end of shift.
AAFES
Dallas, Texas
Store Associate 11/2009-03/2010
Seasonal/Temporary
As seasonal employee provided customer service/cashier support to two
retail stores located in Dallas and Grand Prairie Texas. Responsible for
merchandising, display, and appearance of assigned areas. Ensure items are
properly marked. Check merchandise, rings sales on cash register, receives
payments, makes change, bags or wraps merchandise and completes related
sales records. Prepare written sales slips as appropriate. Verify
personal checks and credit cards. Responsible for assigned change fund.
Assists in inventories, ensures proper accountability and security of
assigned areas. Advises supervisor of damages, out-of-stock and/or slow-
moving merchandise. Completed shift reports using a computer. Prepare
remittance reports and bank deposits for funds collected. Perform opening
and closing shift functions. Adhere to loss prevention procedures.
Regal Entertainment Group
Newport News, Virginia
Usher 12/2008-03/2009
Work as a team member in movie theatre to assure constant and consistent
quality, service, cleanliness and value to each customer. Cleaned and
maintained the auditoriums, restrooms, and lobbies while controlling access
to the theatre and the auditoriums. Answered questions from guest and
resolved any concerns. Enforce rating guidelines to keep underage guests
from accessing auditoriums with adult content.
Subway
Arlington, Texas
Sandwich Artist 12/2007-04/2008
Responsible for opening store daily and preparing the food line for the
lunch rush. Thawed bread dough and prepared for baking. Greeted customers
as they entered restaurant. Prepared sandwiches quickly and accurately,
while following all preparation, health and safety guidelines. Kept entire
work area clean and sanitary throughout shift. Completed assigned prep work
for stocking and set up of work area. Washed counters, tables and cleaned
restroom and emptied trash receptacles. Used an electronic cash register
to process customer purchases.
Education
Mansfield Timberview High School
Mansfield, Texas
June 2008, Diploma
Tarrant County College
Arlington, Texas
Student, Fulltime