Customer Service Data Entry

Pamela Ann Harshaw 210-***-****

************@*****.***

Career Objective

My goal is to obtain employment with a fast paced and challenging environment. Currently seeking a position within a

promising company that will allow me to utilize my current skills, provide me the opportunity to learn new and productive

skills, and offer opportunity for advancement.

Summary of Qualifications

Data Entry 11000, Type 55, Accounts Payable, Accounts Receivable, Payroll/Timekeeping, Experience and knowledge

using ASYST and QuickBooks-Pro Accounting programs, Microsoft Word, Excel, Outlook, Experience using Adobe

Acrobat Pro, Efiling/Scanning/Filing, Exceptional multitasking skills, Basic keyboard skills, Customer Service oriented,

Adaptable to new concepts & responsibilities, and (2)Two years Managerial Experience in an Office environment

Work Experience

SNI Companies/Aveda Institute of Austin, Austin, TX Data Entry Clerk

Sept 11, 2013 – Nov 11, 2013

Data Entry clerk for Cosmetology school transferring all student records and data to new program being used, attention to

accuracy and details

Municipal City of Somerset, Somerset, TX City Treasurer II

Jan 16, 2013 - Jun 18, 2013

Bank Deposits & Reconciliations, Accounts Payable, Accounts Receivable, Payroll, Employee Leave/Sick/Vacation Log

maintenance, Texas Municipal Retirement System contributions and Quarterly reports, 941 IRS Payroll liabilities and

Quarterly reports, Petty Cash Management, Reimbursement checks, Funds transfers, Management/Reporting for Texas

Workforce Commission Regulations & Customer Service in person, email, and telephone

Strategic Staffing/USAA Life Insurance, San Antonio, TX Senior Data Entry Clerk

Sept 07, 2010 - Mar 09, 2012

Data Entry for Immediate & Deferred Annuity Team/Life Department, Verify New/Current Member information, Process

Company-to-Company transfers, Create and Ensure delivery of Annuity contracts, Prepare & Maintain Spreadsheets for

Sales tracking purposes, Electronic filing of documents, Maintain State Grid as required by State Compliance, Customer

Service as well as completion of special projects and tasks as requested in a timely manner

MMC Group, Inc., San Antonio, TX Data Completion Clerk

Sept 15, 2008 - Aug 03, 2010

Data Entry of incoming Child Support payments using Word Imaging, Research of questionable payments or remittances,

with Special attention to details to ensure accuracy for cash management

Aerotek Professional/USAA Life Insurance, San Antonio, TX Scanner/Data Entry Clerk

Apr 10, 2008 - Jun 03, 2008

Index and forward incoming faxes to proper department for processing using Word Imaging, Open new accounts and

Update changes in client information as requested using proper company procedures

Knight Aerospace, San Antonio, TX Accounting Assistant

Sept 29, 2005 - Feb 16, 2007

Assist Accounting Manager in daily activities to include Bank Reconciliations, Accounts Payable, Accounts Receivable,

Payroll, Assistance with duplication of CAD Blueprint Drawings, Request & Maintain Certificate of Conformance forms,

Receive merchandise, Inventory control, Maintenance of vendor and client records, Record Management, Filing,

Answering phones and perform various other clerical duties as requested

Auto Zone #5773, San Antonio, TX Commercial Parts Driver

May 01, 2002 – Apr 01, 2003

Commercial account contact person, Reconciliation of Commercial Accounts, Cashier, Order Selection, Receiving,

Unload & stock incoming merchandise, Inventory Control and Updating of System Procedures, Customer Service

Education

Somerset High School, Somerset, TX Majored in Business/Clerical

High School Diploma

Aug 1982 - May 1986

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