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Medical Assistant Customer Service

Location:
Newport News, VA
Posted:
February 03, 2015

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Resume:

i*** Circuit Lane • Newport News, VA *****708-***-**** (cell) 757-***-**** (hm) •

*****************@*****.***

Tezra S. Baker-Mosley

Objective

To ensure a permanent position as a Certified/Registered Medical Assistant in a facility that will permit full

utilization of my current skills while allowing continued growth and exposure.

Relevant Skills:

CPR Certified OSHA Certified HIPPA Certified

Vital Signs Injections Venipuncture

CPT& ICD-9 Coding Sterile Procedures Glucose Finger Stick

Refill Prescriptions Urinalysis Telephone Procedures

Microsoft Office Appointment Scheduling Customer Service

File management Typing/Data Entry Hemocult

EKG’s Urine Culture Autoclaving

Pap Smear Assistance PPD injections Ear Irrigation

Spirometry Titmus Pediatric Injections

Typongram Throat Culture Step Collection

Pulse Oximetry Nebulizer KOH/Wet Prep

Holter Moniter Thin Prep

Audiometry

Event Monitor

Education

2006-2007 Everest Institute Newport News, VA

Medical Assistant

President’s List - Maintained a 100% grade point average throughout the MA program.

• Perfect Attendance - Missed 0 days throughout MA program.

• National Technical Honor Society- Inducted in the NTHS by maintaining exceptional grades, and displaying

good work ethics.

• Student of the Month - Maintained exceptional grades, attendance and an outstanding work ethic.

• High Honors Grad- Maintained a 4.0 grade point average and perfect attendance throughout the Medical

Assistant program.

Experience

2014- PRESENT Lung Specialist of Williamsburg Williamsburg, VA

• Verifies patient information by interviewing patient; recording medical history; confirming purpose of visit.

Entering it into EMR

• Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, and

temperature; reporting patient history summary.

• Secures patient information and maintains patient confidence by completing and safeguarding medical records;

completing diagnostic coding and procedure coding; keeping patient information confidential.

• Counsels patients by transmitting physician's orders and questions about surgery.

• Schedules procedures by making arrangements with the surgical center; verifying times with patients;

preparing charts, pre-admission and consent forms.

• Maintains safe, secure, and healthy work environment by establishing and following standards and procedures;

complying with legal regulations.

• Keeps supplies ready by inventorying stock; placing orders; verifying receipt.

• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining

supplies; performing preventive maintenance; calling for repairs.

• Assist in Larygnscope/ Ultrasound Procedures.

• Perform Pulmonary Stress Test on patients.

• Obtaining Prior Authorization for Imaging / Surgical services.

• Administering Oxygen, Xolair Injections, and Nebulizer Treatments to patients in Respiratory Distress.

2011-2013 West Suburban Hospital/ Internal Med Oak Park, IL

Medical Assistant

• Verifies patient information by interviewing patient; recording medical history; confirming purpose of visit.

Entering it into EMR

• Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, and

temperature; reporting patient history summary.

• Secures patient information and maintains patient confidence by completing and safeguarding medical records;

completing diagnostic coding and procedure coding; keeping patient information confidential.

• Counsels patients by transmitting physician's orders and questions about surgery.

• Schedules procedures by making arrangements with the surgical center; verifying times with patients;

preparing charts, pre-admission and consent forms.

• Maintains safe, secure, and healthy work environment by establishing and following standards and procedures;

complying with legal regulations.

• Keeps supplies ready by inventorying stock; placing orders; verifying receipt.

• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining

supplies; performing preventive maintenance; calling for repairs.

• Serves and protects the practice by adhering to professional standards, policies and procedures, federal, state,

and local requirements.

• Enhances practice reputation by accepting ownership for accomplishing new and different requests; exploring

opportunities to add value to job accomplishments.

• Entering referrals in the EMR, Verifying insurance, Prior Authorization for surgeries

• Responsible for patient care, urinalysis, EKGs, injection, nebulizer treatments, ear irrigation, spirometry,

titmus, throat cultures, audiometry, phone call assistance, call in Rx’s

2010-2011 Cardiovascular Center of Hampton Roads Newport News, VA

Medical Assistant

Coumadin clinic ( Gathering PT INR data in putting it in the system, adjusting doses accordingly)

Circ nurse delegating workflow throughout the office

Worked with electronic medical records

• Responsible for patient care/ education

• Performs and assists with the performance of specialized testing including EKGs, Holter Monitoring, Event

Monitoring and Cardiac Stress Testing.

Escorting patients to their appropriate areas.

• Prepping charts, faxing record requests, acquiring records.

• Acquiring and recording vitals, pertinent information and confirming / administering medications.

• Acts as backup for physician and staff as part of overall team effort.

• Call in Rx’s when necessary.

2008-2010 Arvon Staffing Newport News, VA

Dr. Carter ENT

M edical Assistant/ Allergy Immunotherapy

Responsible for patient care, developed and maintained allergy profiles to assist in adequate testing, screened

patients for SET testing i.e., medications, symptoms, and concerns regarding method of testing.

• Educated patients on various subject matter (environmental control indoors, limiting their exposure outdoors,

food cross reactive allergens and Cyclic food sensitization).

• Responded to patient concerns immediately in regards to treatment.

• Administered allergy injections.

Escorted patients to their appropriate areas.

• Prepped charts, faxed record requests, acquired records.

• Acquired and recorded vitals, pertinent information and confirming medications.

• Assisted physicians as requested.

• Acted as a backup for physician and staff as part of overall team effort.

• Called in Rx’s when necessary.

Hampton Family Practice

Medical Assistant

• Responsible for patient care, urinalysis, EKGs, injection, nebulizer treatments, ear irrigation, spirometry,

titmus, pap smear assistance, throat cultures, audiometry, phone call assistance.

• Escorted patients to their appropriate areas.

• Prepped charts, faxed record requests, acquired records.

• Acquired and recorded vitals, pertinent information and confirmed medications.

• Assisted physicians as requested.

• Acted as a backup for physician and staff as part of overall team effort.

• Called in Rx’s when necessary.

Hampton Roads Medical Specialists

Medical Assistant

• Responsible for patient care, urinalysis, EKGs, injections, phone and Phone call assistance.

Escorted patients to their appropriate areas.

• Prepped charts, faxed record requests, acquired records.

• Acquired and recorded vitals, pertinent information and confirmed medications.

• Assisted physicians as requested.

• Acted as backup for physician and staff as part of overall team effort.

• Called in Rx’s when necessary.

Pro Life Family Practice

Medical Assistant

• Responsible for patient care, urinalysis, venipuncture, EKGs, injections, phone call assistance, and scheduling

appointments.

• Prepped charts, faxed record requests, acquired records.

• Acquired and recorded vitals, pertinent information and confirmed medications.

• Assisted physicians as requested.

• Prepped exam room for Pap Smears and assisted the physician.

• Acted as a backup for physician and staff as part of overall team effort.

• Called in Rx’s when necessary.

2007 Medical Records Technician Newport News, VA

Medical Assistant/ Medical Records

• Responsible for medical records, faxing, assisting with phone calls, updating charts and scheduling

appointments.

• Examined incoming material and coded it numerically, alphabetically, or by subject matter.

• Stored papers, forms, letters, receipts, and records in files and entered necessary information.

• Kept records accurate, up to date and readily available.

• Ensured that new information was added to files in a timely manner and discarded outdated material or

transferred them into inactive storage.

• Checked files at regular intervals to make sure all items were correctly sequenced and placed.

2007 Peninsula Kidney Newport News, VA

Medical Assistant/Student Extern

• Responsible for patient care, prepping venofor for physicians, Urinalysis/Urine Culture, procrit injections,

venipuncture, hemocue, hemocult, updating charts, phone call assistance, and scheduling appointments.

Escorted patients to their appropriate areas.

• Prepped charts, faxed record requests, acquired records.

• Acquired and recorded vitals, pertinent information and confirmed medications.

• Assisted physicians as requested.

• Acted as a backup for physician and staff as part of overall team effort.

• Called in Rx’s when necessary.

• Functioned as an Unlicensed Assistive Personnel, working under the direction of Nurse and MA.

• Gained experience in performing routine patient care interventions while developing strong organizational

skills while caring for patients.

• Developed clinical skills and knowledge.



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