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Quality Assurance Administrative Assistant

Location:
San Marcos, CA
Posted:
May 11, 2014

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Resume:

ANNETTE FIATY, MBA

**** ****** ** *****, ** ***** 619-***-**** acd253@r.postjobfree.com

Dynamic, ambitious and experienced Business Professional and recent MBA Graduate offering extensive

coordination, planning and business support expertise. A proven dedication to intellectual capital and education; a

commitment of applying these investments to the furthering of employer initiatives. A respected Administrative

Assistant/Project Management Professional whose reputation for excellence, integrity and extraordinary

business acumen has been rewarded with a variety of professional and educational awards. Eager to contribute

strong project management, advanced communication and business savvy toward supporting the goals of a

progressive employer.

Core competencies include:

Trilingual: German, French, English (some Spanish) Computer Savvy / Microsoft Office Suite

Customer Service/Client Management (Proficient in Advanced MS Word, MS

Quality Control/Quality Assurance Excel, MS PowerPoint)

Persuasive and Effective Communicator Strategic Innovation

Coordinate and Direct Workflow Comprehensive Support

Strategic Planning/Attention to Detail Documentation Auditing

EDUCATION AND CERTIFICATIONS

MBA, International Hotel and Tourism Management, Schiller International University, 2010

BS, Tourism Management, Alliant International University, 2008

AA, International Affairs and German as a Foreign Language, Kennesaw State University, 2005

AA, Translation Studies, University of Bonn, 2004

Certificate of German Language Proficiency, University of Essen, 2000

German Foreign Language Certification, Goethe Institute, 1998

Certificate of Internship, San Diego French and American School, 2008

PROFESSIONAL HISTORY

10/2013 to Present: Quatro Composites – Executive Administrative Assistant

Manage multiple administrative and scheduling details simultaneously in a fast-paced environment, by

supporting Engineering, Program Management, Business, IT, Finance, and Executive Management, as well as

a few remote sites and individuals across the US.

Self-disciplined at managing tasks needing to be completed on a timeline.

Able to follow-through and interface with team members participating in required schedule projects and

activities

Highly motivated and quick learner

Capable of working with limited work direction

Proven team building skills

Capable of learning new tools and Client unique systems easily

Capable of multi-tasking highly varied work assignments

Maintain database/log of various items/labor reports/timesheets

Maintain visitor register log and badging for any visitors

Manage conference rooms and scheduling

Screening of all non-Client visitors

Shipping/receiving of small US Mail/ UPS packages at the front desk

Perform typical Admin support duties, while sitting at the site front desk to monitor all visitors, deliveries, etc.

Coordinate calendars, meetings, and conference calls proactively so no conflicts occur.

Screen incoming calls and responding independently when possible.

Arrange company events, lunches and programs, issuing information and invitations as necessary.

Arrange detailed travel plans and itineraries and compile travel documentation and expense reports.

Assist with personal matters, such as coordinating work calendar with home schedule, booking travel and

rental cars, maintaining aircraft logs.

Prepare records such as agendas, notices, minutes, and resolutions for meetings.

Experience in word processing; creation of spreadsheets and presentations, project coordination, filing,

faxing.

Strong computer and Internet research skills, flexibility, and excellent interpersonal skills.

Organize and update company documents and records.

General office operations and maintenance, liaising with property management.

Have interactions with external customers for coordination of meetings, visits, document transfers, etc.

Build a strong relationship with the Engineers and Managers and work closely with them to ensure success.

09/2006 to 10/2013: Shamir Insight Inc. – Sr Administrative Assistant

Provide high-level administrative support for a dynamic promotion venture named RCPV (ReCreating Perfect

Vision), for the industry by conducting research, preparing & analyzing a diverse range of data for studies and

reports, handling information requests, preparing statistical reports, and performing clerical functions such as:

Sending out website notification letters for new rebate qualifiers.

Performing second audit on processed monthly usage reports as needed.

Assisting with rewards audit.

Processing RCPV enrollment forms & manual invoices.

Ensuring that reminders are sent out to lab contacts, so any outstanding lab reports are received on time and

processed on a first in, first out basis.

Computing & Auditing rewards for special promotions, retro and/or late usage reports.

Handling a diverse range of inquiries for customers, Account Executives & Regional Managers.

Process and file a diverse body of laboratory reports, generate SalesLogix logs for study-specific data, and

ensure that all projects are organized and archived according to company and industry standards.

Foster collaborative relationships with and communicate with affiliate laboratories to enhance business flow.

06/2005 to 09/2006: Cardinal Health Pharmaceuticals - Quality Assurance Assistant

Directed the creation and implementation of laboratory notebooks for GNP/GLP documentation.

Transcribed study-specific data into Profile Management System.

Packaged and archived completed projects in accordance with industry standard.

Monitored internal budgeting expenses and informed management of deficiencies

Supported Quality Assurance and routinely reduced Sample Coordination back-log.

Tracked and maintained existing clientele’s accounts.

Additional experience available upon request.



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