Post Job Free

Resume

Sign in

Management Manager

Location:
Ottawa, ON, Canada
Posted:
May 08, 2014

Contact this candidate

Resume:

Scott D. Keith

** ****** **** . ********, ** ****3

Home: 732-***-**** . Cell: 732-***-****

acd1zs@r.postjobfree.com . http://linkedin.com/in/scottdkeith

Executive Director

Facilities Management (SME)

Accomplished professional with over 20 years' broad-spectrum experience in

all phases of facilities, space planning, low voltage, construction,

mechanical and property management for companies within diverse sectors

through outstanding senior-level management, technical, and leadership

expertise. Versatile performer with proven ability to direct comprehensive

facilities operations such as general management, consultative client

relations, external partners, government regulatory officials, building

strong motivated multi-dimensional teams, including budgets, P&L, staffing,

and contracts; engineering and design-build construction / renovation;

preventative / grounds maintenance; and CMMS / maintenance tracking system

upgrades. Significant contributor having proficiency in maximizing company

growth and profitability by effectively controlling costs, cultivating high-

margin opportunities, and introducing targeted process improvements.

Recognized manager, leader and SME with confidence needed to guide start-up

or troubled program operations to profitability. Coordinate spatial

planning with expertise in combining function and aesthetics in corporate,

retail, manufacturing and warehouse environments. Work with design

consultants in developing schematic designs for new and existing

facilities. Utilize superior organizational skills to ensure that the

total facility, down to the smallest detail, meets user needs while

upholding corporate standards.

CORE COMPETENCIES

Facilities Mechanical & / Project Management . Executive- / Senior-level

Leadership . Safety / Quality Control

Program / Business Development . Preventative / Grounds Maintenance . LV .

Multi-dimensional Team Building

Start-ups / Turnarounds . Property Portfolio Management . Stakeholder

Relations . Space Planning

Process Improvement . P&L / Cost Control . Problem Solving . Profit

Maximization . Lease Negotiations

PROFESSIONAL EXPERIENCE

RESOURCES GLOBAL PROFESSIONALS (RGP) . 2013 - CONSULTANT

RGP serves businesses from the inside. Partnering with client teams, RGP

solves problems, implement initiatives and helps drive change through all

levels of businesses all over the world. From 77 offices in North America,

Europe and Asia Pacific, RGP serves 1,900 clients in 66 countries. RGP is a

pioneering professional services firm, a global community with a new

approach to business - inside out. Sample Engagement - Facilities

Implementation: RGP helped a major health and life insurance company with

real estate facilities construction and management, including:

Selected Accomplishments & Passions:

. Short-term consultant for an International Food & Snack Manufacture

supporting 80 -100 + sites, NA.

Includes: HQs, Mfg. & DCs. FM / CRE.

. Sourcing activities for a $180 million construction project to add

additional floors to an existing

Headquarters building without interrupting 24/7 operations. (i.e.,

furniture, architects, designers, & movers)

. Analysis / strategic process to present current R&M, hard / soft

services and reduce operating costs by 35%.

. Developing sourcing strategies and preparing Requests for Proposals for

other major capital

facilities projects.

. Conducting supplier conferences and working with client project teams

to negotiate pricing.

. Conducting project reviews for senior management of Real

Estate/Facilities and Corporate

Strategic Sourcing departments.

. Helping generate estimated savings of approximately $1.8 million.

. Final plan for "Best models transformed to better models".

Scott D. Keith . acd1zs@r.postjobfree.com . Page 2

[pic]

INTEGRITY ENERGY SOLUTIONS GROUP a joint venture of AKF Engineering A&T .

2011- 2012

IESG is a sustainability and energy leader in providing business owners,

property managers, commercial and

Industrial companies, all of the information needed along with the correct

blend of specialty services so

an educated informed decision can be made to improve energy efficiency of

their facilities and maximizing their

savings on their energy bills.

Executive Vice President, Business Development

Selected Accomplishments & Passions:

. Successful track record of fee generation through sale of investment

management accounts, surpassing industry benchmark for the market: $2

million in 2011 to $5 million in 2012.

. Selected based on product expertise and sales results to train business

development officers of newly acquired business in specialty engineering

products/services.

. Recognized for developing and executed an effective business

development plan through intermediaries, colleagues and existing client

base. Built and managed solid client relationships; communicated with

other specialty division personnel to effectively resolve any client

issues.

. Create and present sales presentations and product demonstrations in

person and through web-based remote demonstrations.

. Launched a pilot program for salesforce.com to be used by all sales

engineers and internal executives.

ARAMARK . 2010- 2011

ARAMARK is a leader in professional services, providing award-winning food

services, facilities management, and uniform and career apparel to health

care institutions, universities and school districts, stadiums and arenas,

and businesses around the world.

Facility Solutions Director, Business Resource Center

Point for receiving facility RFPs and coordinating the contacts involved

(i.e., Coordinator, BRC Management, OpX teams, and B&I contacts).

Professionally review and break down the RFI, RFP and RFQ customer

documents utilizing strategic acumen, problem solving skills and the vision

necessary to help develop unique solutions for a variety of clients.

Review / proof the content of the RFP thoroughly and make notes related to

gaps, solutions, and site specific data. Schedule and manage kick off

calls to outline the details to the RFP to include; follow ups, closing

gaps, & providing solutions to the team. Facilitated draft generations and

reviews, inclusive of all components of the proposal. Work with

Coordinators to support specific facility data related to the RFP (i.e.,

SANT & archived data).

Selected Accomplishments & Passions:

. Charged with implementing the use of the ServiceChannel partnership

with all retail RFPs and provide value and cost saving presentations to a

vast array of high level executives / clientele.

. Reorganized the supporting facility values of each of the 18+ divisions

and was elected by the VP of Marketing to support the Facilities & Sales

Marketing Task Force for the entire Facility brand.

. Improved the SANT software (archived RFP data supporting ARAMARK

Services & Facility Industry Data) programs / archived data.

. Improved facility templates, worked closely with the graphics team to

develop higher quality of graphics to replace large body text when

clarifying story lines within RFPs.

. Improved the facility photo library content to include, photo library,

insert libraries, brochures, pp presentations, showing a year of

improvement within 6 months.

. Supported 65 RFPs over an 8 month period including; BMW, LEGO, Kansas

City Convention Center, and other high level customers.

. Improved the communication process for proposals / sales process that

showed efficiency gains over the current system.

. Significantly improved customer satisfaction by creating initiative that

identified areas of concern and implemented targeted recommendations.

Scott D. Keith . acd1zs@r.postjobfree.com . Page 3

[pic]

KAPLAN, INC. (A Washington Post Company) . 2007-2010

One of the world's leading providers of educational services with broad

range of specialties including K-12, higher education, professional

development, and test preparation.

Executive Director, National Facilities Management

Charged with directing 600 higher education centers located throughout U.S.

and Canada having 5M rental square feet (RSF) of space; supporting multiple

corporate divisions, publishing warehouses, and call centers. Provided

executive-level leadership for broad range of operations including

selection, review, and management of national outsourced property

management partners, risk / liability management, lease negotiation - test

fits, R&M, moves, space planning CAD-2007, furniture & rebranding, Low

Voltage (LV) direct reports / processes, LEED, and janitorial. Ensured

high quality operation of building infrastructures such as mechanicals,

HVAC, IT / Data Center, generator, plumbing, electrical, life and safety,

and security.

Minimized problems and issues by overseeing compliance with Sarbanes Oxley,

ISO standards, environmental compliance / certificates and testing, OSHA /

ADA compliance, and construction warranty programs. Controlled emergency

preparedness and pandemic program operations including F/L/S, H1N1, AED /

CPR, and First Aid.

Managed a team of 9 staff members and 100+ service providers and interfaced

regularly with C-suite executives to support R&M / corporate / enterprise

projects.

Selected Accomplishments & Passions:

. Optimized company's operations by reducing operating budget by $500K

within 1st 12 months of employment by reducing contracted costs for

multiple centers by $1M from 2009-2010.

. Spearheaded completion of variety of special projects for New York

Corporate Office such as restack projects, $11 million dollar training /

conference center, and multiple renovation-space planning / new

construction build-outs, space planning & rebranding for centers ranging

from 1K RSF to 130K RSF. Winning IFMA 2009 award for Excellence in the

Design / Construction of a New Facility.

. Managing the furniture selection / installs and design to include LV

installs for various corporate office & enterprise upgrades. Worked with

space management companies such as Waldner's & Haworth.

. Increased internal safety programs for the enterprise by implementing

national safety / first aid program supported by Cintas that included

introduction of AED units, CPR, safety, and first aid training.

. Increased productivity and profitability for company by producing P&L-

focused, brand awareness team to support invoicing operations for 600

locations, emphasizing time management and eliminating time-extensive

tasks having low payoffs / turn-over.

. Enhanced customer satisfaction by 65% during 1st 6 months (measured by

work orders and on-time delivery percentage) through effective supply-

chain management initiatives and flexible mechanical maintenance

practices including more efficient "ServiceChannel" inventory and

maintenance tracking system that saved $500K in operating expenses by

minimizing unnecessary product purchases, contracts, and labor costs.

. Re-organized the enterprise security program with upgrading national

security technology through Stanley Solutions, CSS, & for Kaplan, Inc.

NYC.

JOHNSON CONTROLS, INC. . 2007

Global diversified technology and industrial leader that provides wide

range of products / services including sustainability operations for

customers in 150+ countries.

Customer Business Project Manager III - IBM / BTO / NA-Business Development

Unit

Accountable for establishing new business with Unilever, NA valued at $30M;

developing business plans, overseeing transfer of intellectual property

data, and upgrading of HVAC and mechanical equipment. Increased efficiency

of multiple R&D and manufacturing plans by establishing productive

relationships with 3rd party mechanical vendors. Served as company-wide

consultant to generate meticulous reviews of mechanical portfolio,

providing upgrades to coincide with all FDA guidelines.

Scott D. Keith . acd1zs@r.postjobfree.com . Page 4

[pic]

JOHNSON CONTROLS, INC. - CONTINUED

Selected Accomplishments & Passions:

. Strengthened department's operations and reputation by providing

impressive efficiency through advanced engineering and technical support

/ documentation procedures. Recognized for identifying and hiring

talented work crews and providing targeted staff training.

. Generated annual savings of 20% in annual energy costs by launching

technology initiatives supported through JCI & York to upgrade building

automation systems, replace outdated mechanicals, and perform analysis on

CFMs & BTUs.

. Spearheaded special projects such as HVAC upgrades to manufacturing

plants to include chillers, boiler house, production equipment, and R&D

laboratories-commission / decommission support. Also launched an

aggressive PM program for all mechanical equipment.

. Directed launching of 4 manufacturing plants (Phases 1 and 4),

maintaining client relations and strategic / tactical industry analyst

contacts.

PREMIER MSS, INC. / FORD LAND-FORD MOTOR COMPANY . 2004-2007

Large servicing company that specializes in facility management,

maintenance support, technical cleaning, logistics / warehousing, and

manufacturing services. Premier MSS, Inc. acquired by Voith Industries in

2006.

Regional Director of Facility / Project Services - Ford for Premier Auto

Group, East Coast Operations

Controlled $450M portfolio having 3.5M RSF of owned / triple-net properties

with most of space being occupied by Ford Motor Company employees.

Accountable for multi-site property management with full P&L for portfolio

including services encompassing selection, review, and management of

outsourced property management firms. Developed and maintained standard

services including space-planning & test fits, Data Center / LV,

landscaping, snow removal, janitorial, HVAC, plumbing, electrical,

elevators, fire and life safety, security, reception, mail services, and

local and state code compliance. Developed and administered $10M annual

operating budget and up to $80 million capital budget.

Selected Accomplishments & Passions:

. Spearheaded due diligence for sale of prominent, fully tenant-

occupied property in Landham, MD; Suwanee, GA; and Northern NJ.

Liaisoned with buyers, brokers, legal parties, investors, and accountants

to solidify building and property values. Demonstrated impressive

knowledge of building mechanics, cosmetics, facility income, code

compliance status, capital expenditures, furnishings, inventory, service

contracts, and operating and financial budgets.

. Orchestrated implementation of energy-management projects that reduced

operating costs in multiple locations; working with contracted

engineering firms and utility providers to achieve electrical and HVAC

cost reduction of 15%, energy cost reduction of 8%, cooling cost

reduction of 15%, heating cost reduction of 30%, and lighting cost

reduction of 15%.

. Saved total of $125K in renovation costs through effective management of

multiple construction & space planning and furniture upgrade projects;

eliminating need for outsourcing of all projects.

. Minimized all building and system problems while saving 15%+ annually in

repairs by designing scheduled preventative-maintenance program using

Ford Motor Company approved MAXIMO program.

. Upgraded / installed FLS and security technology using Honeywell / Tyco

saving 22% in repair fees.

. Reduced leasing costs by relocating In-House Training Service Departments

from leased office space to corporate offices / warehousing.

. Instituted and reviewed peer-voted Employee Recognition Awards for

outstanding and dedicated service.

. Analyzed efficiency and energy savings potential, resulting in 30%

reduction in utility-consumption costs.

. Noted for exercising good judgment in hiring journeymen, technical

competence, work ethic, staff training, and development, and take-charge-

teamwork attitude.

Scott D. Keith . acd1zs@r.postjobfree.com . Page 5

[pic]

CROTHALL FACILITY / PROJECT SERVICES GROUP . 2003-2004

Provides facility management services for diverse clientele.

Director, Facility / Project Services

Guided daily operations and maintenance of 57 buildings having 2M RSF owned

by Hoffmann LaRoche including on-site operations with oversight of 10

managerial staff and 120 union employees and janitorial / engineering

services. Accountable for supervising executive, production, full

mechanical, validation, warehousing, laboratories, vivarium, mechanical,

conference center, condominiums, office areas, exterior parameters,

chemical storage, child care center, and clean room environments.

Controlled annual operating budget of $8M and $17M capital budget.

Implemented and managed a centralized master schedule for all 57 buildings.

Selected Accomplishments & Passions:

. Reduced operating budget by $60K within 1st 90 days of employment by

administering more efficient inventory and maintenance tracking system,

reducing unnecessary product purchases and labor costs.

. Increased revenues by 20% by developing new business through

establishment of corporate relationships / alliances throughout campus.

. Significantly improved customer satisfaction by creating initiative that

identified areas of concern and implemented targeted recommendations.

. Decreased operating waste by 3% for an annual savings of $200K in 2

manufacturing facilities.

CAREER NOTE

Additional positions include; Vice President / Proprietor, Diamond Building

Maintenance, Inc. (2000- 2002); District Manager, Johnson & Johnson

Facilities, American Building Maintenance, Inc.(1998-2000); AAA Mid-

Atlantic, Facilities Manager and District Facilities Operations Manager,

Franklin Township Board of Education (1992-1998). Details available upon

request.

EDUCATION

. Coursework in Business Management and Business Law, Kean College, Union,

NJ

. Coursework in Business Law, Raritan Valley Community College, North

Branch, NJ

. Continuing Professional Development Programs in Executive Management,

Leadership, CPM, and Six Sigma

LICENSES AND CERTIFICATIONS

. New Jersey State Black Seal License

. Certifications in Leeds Environment, OSHA, Hazmat, NFPA-73E, NPFA-72E,

ISO9001-14001,SHE Trainer, Confined Space, Real Property Administrator,

Safety and Loss Control Management, Tenant Relations, Safety Awareness,

Terror in the Workplace, and Contract Outsourcing Versus In-House

Employees

AFFILIATIONS

. International Facilities Management Association (IFMA)

. Professional Retail Store Maintenance (PRSM)

. CORENET Global - Corporate Real Estate Network

. Building Owners and Managers Association of New Jersey (BOMA)

. Architect, Engineering & Construction (AEC) -NJ& NY Professionals Circle

. Who's Who Worldwide



Contact this candidate