Scott D. Keith
** ****** **** . ********, ** ****3
Home: 732-***-**** . Cell: 732-***-****
acd1zs@r.postjobfree.com . http://linkedin.com/in/scottdkeith
Executive Director
Facilities Management (SME)
Accomplished professional with over 20 years' broad-spectrum experience in
all phases of facilities, space planning, low voltage, construction,
mechanical and property management for companies within diverse sectors
through outstanding senior-level management, technical, and leadership
expertise. Versatile performer with proven ability to direct comprehensive
facilities operations such as general management, consultative client
relations, external partners, government regulatory officials, building
strong motivated multi-dimensional teams, including budgets, P&L, staffing,
and contracts; engineering and design-build construction / renovation;
preventative / grounds maintenance; and CMMS / maintenance tracking system
upgrades. Significant contributor having proficiency in maximizing company
growth and profitability by effectively controlling costs, cultivating high-
margin opportunities, and introducing targeted process improvements.
Recognized manager, leader and SME with confidence needed to guide start-up
or troubled program operations to profitability. Coordinate spatial
planning with expertise in combining function and aesthetics in corporate,
retail, manufacturing and warehouse environments. Work with design
consultants in developing schematic designs for new and existing
facilities. Utilize superior organizational skills to ensure that the
total facility, down to the smallest detail, meets user needs while
upholding corporate standards.
CORE COMPETENCIES
Facilities Mechanical & / Project Management . Executive- / Senior-level
Leadership . Safety / Quality Control
Program / Business Development . Preventative / Grounds Maintenance . LV .
Multi-dimensional Team Building
Start-ups / Turnarounds . Property Portfolio Management . Stakeholder
Relations . Space Planning
Process Improvement . P&L / Cost Control . Problem Solving . Profit
Maximization . Lease Negotiations
PROFESSIONAL EXPERIENCE
RESOURCES GLOBAL PROFESSIONALS (RGP) . 2013 - CONSULTANT
RGP serves businesses from the inside. Partnering with client teams, RGP
solves problems, implement initiatives and helps drive change through all
levels of businesses all over the world. From 77 offices in North America,
Europe and Asia Pacific, RGP serves 1,900 clients in 66 countries. RGP is a
pioneering professional services firm, a global community with a new
approach to business - inside out. Sample Engagement - Facilities
Implementation: RGP helped a major health and life insurance company with
real estate facilities construction and management, including:
Selected Accomplishments & Passions:
. Short-term consultant for an International Food & Snack Manufacture
supporting 80 -100 + sites, NA.
Includes: HQs, Mfg. & DCs. FM / CRE.
. Sourcing activities for a $180 million construction project to add
additional floors to an existing
Headquarters building without interrupting 24/7 operations. (i.e.,
furniture, architects, designers, & movers)
. Analysis / strategic process to present current R&M, hard / soft
services and reduce operating costs by 35%.
. Developing sourcing strategies and preparing Requests for Proposals for
other major capital
facilities projects.
. Conducting supplier conferences and working with client project teams
to negotiate pricing.
. Conducting project reviews for senior management of Real
Estate/Facilities and Corporate
Strategic Sourcing departments.
. Helping generate estimated savings of approximately $1.8 million.
. Final plan for "Best models transformed to better models".
Scott D. Keith . acd1zs@r.postjobfree.com . Page 2
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INTEGRITY ENERGY SOLUTIONS GROUP a joint venture of AKF Engineering A&T .
2011- 2012
IESG is a sustainability and energy leader in providing business owners,
property managers, commercial and
Industrial companies, all of the information needed along with the correct
blend of specialty services so
an educated informed decision can be made to improve energy efficiency of
their facilities and maximizing their
savings on their energy bills.
Executive Vice President, Business Development
Selected Accomplishments & Passions:
. Successful track record of fee generation through sale of investment
management accounts, surpassing industry benchmark for the market: $2
million in 2011 to $5 million in 2012.
. Selected based on product expertise and sales results to train business
development officers of newly acquired business in specialty engineering
products/services.
. Recognized for developing and executed an effective business
development plan through intermediaries, colleagues and existing client
base. Built and managed solid client relationships; communicated with
other specialty division personnel to effectively resolve any client
issues.
. Create and present sales presentations and product demonstrations in
person and through web-based remote demonstrations.
. Launched a pilot program for salesforce.com to be used by all sales
engineers and internal executives.
ARAMARK . 2010- 2011
ARAMARK is a leader in professional services, providing award-winning food
services, facilities management, and uniform and career apparel to health
care institutions, universities and school districts, stadiums and arenas,
and businesses around the world.
Facility Solutions Director, Business Resource Center
Point for receiving facility RFPs and coordinating the contacts involved
(i.e., Coordinator, BRC Management, OpX teams, and B&I contacts).
Professionally review and break down the RFI, RFP and RFQ customer
documents utilizing strategic acumen, problem solving skills and the vision
necessary to help develop unique solutions for a variety of clients.
Review / proof the content of the RFP thoroughly and make notes related to
gaps, solutions, and site specific data. Schedule and manage kick off
calls to outline the details to the RFP to include; follow ups, closing
gaps, & providing solutions to the team. Facilitated draft generations and
reviews, inclusive of all components of the proposal. Work with
Coordinators to support specific facility data related to the RFP (i.e.,
SANT & archived data).
Selected Accomplishments & Passions:
. Charged with implementing the use of the ServiceChannel partnership
with all retail RFPs and provide value and cost saving presentations to a
vast array of high level executives / clientele.
. Reorganized the supporting facility values of each of the 18+ divisions
and was elected by the VP of Marketing to support the Facilities & Sales
Marketing Task Force for the entire Facility brand.
. Improved the SANT software (archived RFP data supporting ARAMARK
Services & Facility Industry Data) programs / archived data.
. Improved facility templates, worked closely with the graphics team to
develop higher quality of graphics to replace large body text when
clarifying story lines within RFPs.
. Improved the facility photo library content to include, photo library,
insert libraries, brochures, pp presentations, showing a year of
improvement within 6 months.
. Supported 65 RFPs over an 8 month period including; BMW, LEGO, Kansas
City Convention Center, and other high level customers.
. Improved the communication process for proposals / sales process that
showed efficiency gains over the current system.
. Significantly improved customer satisfaction by creating initiative that
identified areas of concern and implemented targeted recommendations.
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KAPLAN, INC. (A Washington Post Company) . 2007-2010
One of the world's leading providers of educational services with broad
range of specialties including K-12, higher education, professional
development, and test preparation.
Executive Director, National Facilities Management
Charged with directing 600 higher education centers located throughout U.S.
and Canada having 5M rental square feet (RSF) of space; supporting multiple
corporate divisions, publishing warehouses, and call centers. Provided
executive-level leadership for broad range of operations including
selection, review, and management of national outsourced property
management partners, risk / liability management, lease negotiation - test
fits, R&M, moves, space planning CAD-2007, furniture & rebranding, Low
Voltage (LV) direct reports / processes, LEED, and janitorial. Ensured
high quality operation of building infrastructures such as mechanicals,
HVAC, IT / Data Center, generator, plumbing, electrical, life and safety,
and security.
Minimized problems and issues by overseeing compliance with Sarbanes Oxley,
ISO standards, environmental compliance / certificates and testing, OSHA /
ADA compliance, and construction warranty programs. Controlled emergency
preparedness and pandemic program operations including F/L/S, H1N1, AED /
CPR, and First Aid.
Managed a team of 9 staff members and 100+ service providers and interfaced
regularly with C-suite executives to support R&M / corporate / enterprise
projects.
Selected Accomplishments & Passions:
. Optimized company's operations by reducing operating budget by $500K
within 1st 12 months of employment by reducing contracted costs for
multiple centers by $1M from 2009-2010.
. Spearheaded completion of variety of special projects for New York
Corporate Office such as restack projects, $11 million dollar training /
conference center, and multiple renovation-space planning / new
construction build-outs, space planning & rebranding for centers ranging
from 1K RSF to 130K RSF. Winning IFMA 2009 award for Excellence in the
Design / Construction of a New Facility.
. Managing the furniture selection / installs and design to include LV
installs for various corporate office & enterprise upgrades. Worked with
space management companies such as Waldner's & Haworth.
. Increased internal safety programs for the enterprise by implementing
national safety / first aid program supported by Cintas that included
introduction of AED units, CPR, safety, and first aid training.
. Increased productivity and profitability for company by producing P&L-
focused, brand awareness team to support invoicing operations for 600
locations, emphasizing time management and eliminating time-extensive
tasks having low payoffs / turn-over.
. Enhanced customer satisfaction by 65% during 1st 6 months (measured by
work orders and on-time delivery percentage) through effective supply-
chain management initiatives and flexible mechanical maintenance
practices including more efficient "ServiceChannel" inventory and
maintenance tracking system that saved $500K in operating expenses by
minimizing unnecessary product purchases, contracts, and labor costs.
. Re-organized the enterprise security program with upgrading national
security technology through Stanley Solutions, CSS, & for Kaplan, Inc.
NYC.
JOHNSON CONTROLS, INC. . 2007
Global diversified technology and industrial leader that provides wide
range of products / services including sustainability operations for
customers in 150+ countries.
Customer Business Project Manager III - IBM / BTO / NA-Business Development
Unit
Accountable for establishing new business with Unilever, NA valued at $30M;
developing business plans, overseeing transfer of intellectual property
data, and upgrading of HVAC and mechanical equipment. Increased efficiency
of multiple R&D and manufacturing plans by establishing productive
relationships with 3rd party mechanical vendors. Served as company-wide
consultant to generate meticulous reviews of mechanical portfolio,
providing upgrades to coincide with all FDA guidelines.
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JOHNSON CONTROLS, INC. - CONTINUED
Selected Accomplishments & Passions:
. Strengthened department's operations and reputation by providing
impressive efficiency through advanced engineering and technical support
/ documentation procedures. Recognized for identifying and hiring
talented work crews and providing targeted staff training.
. Generated annual savings of 20% in annual energy costs by launching
technology initiatives supported through JCI & York to upgrade building
automation systems, replace outdated mechanicals, and perform analysis on
CFMs & BTUs.
. Spearheaded special projects such as HVAC upgrades to manufacturing
plants to include chillers, boiler house, production equipment, and R&D
laboratories-commission / decommission support. Also launched an
aggressive PM program for all mechanical equipment.
. Directed launching of 4 manufacturing plants (Phases 1 and 4),
maintaining client relations and strategic / tactical industry analyst
contacts.
PREMIER MSS, INC. / FORD LAND-FORD MOTOR COMPANY . 2004-2007
Large servicing company that specializes in facility management,
maintenance support, technical cleaning, logistics / warehousing, and
manufacturing services. Premier MSS, Inc. acquired by Voith Industries in
2006.
Regional Director of Facility / Project Services - Ford for Premier Auto
Group, East Coast Operations
Controlled $450M portfolio having 3.5M RSF of owned / triple-net properties
with most of space being occupied by Ford Motor Company employees.
Accountable for multi-site property management with full P&L for portfolio
including services encompassing selection, review, and management of
outsourced property management firms. Developed and maintained standard
services including space-planning & test fits, Data Center / LV,
landscaping, snow removal, janitorial, HVAC, plumbing, electrical,
elevators, fire and life safety, security, reception, mail services, and
local and state code compliance. Developed and administered $10M annual
operating budget and up to $80 million capital budget.
Selected Accomplishments & Passions:
. Spearheaded due diligence for sale of prominent, fully tenant-
occupied property in Landham, MD; Suwanee, GA; and Northern NJ.
Liaisoned with buyers, brokers, legal parties, investors, and accountants
to solidify building and property values. Demonstrated impressive
knowledge of building mechanics, cosmetics, facility income, code
compliance status, capital expenditures, furnishings, inventory, service
contracts, and operating and financial budgets.
. Orchestrated implementation of energy-management projects that reduced
operating costs in multiple locations; working with contracted
engineering firms and utility providers to achieve electrical and HVAC
cost reduction of 15%, energy cost reduction of 8%, cooling cost
reduction of 15%, heating cost reduction of 30%, and lighting cost
reduction of 15%.
. Saved total of $125K in renovation costs through effective management of
multiple construction & space planning and furniture upgrade projects;
eliminating need for outsourcing of all projects.
. Minimized all building and system problems while saving 15%+ annually in
repairs by designing scheduled preventative-maintenance program using
Ford Motor Company approved MAXIMO program.
. Upgraded / installed FLS and security technology using Honeywell / Tyco
saving 22% in repair fees.
. Reduced leasing costs by relocating In-House Training Service Departments
from leased office space to corporate offices / warehousing.
. Instituted and reviewed peer-voted Employee Recognition Awards for
outstanding and dedicated service.
. Analyzed efficiency and energy savings potential, resulting in 30%
reduction in utility-consumption costs.
. Noted for exercising good judgment in hiring journeymen, technical
competence, work ethic, staff training, and development, and take-charge-
teamwork attitude.
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CROTHALL FACILITY / PROJECT SERVICES GROUP . 2003-2004
Provides facility management services for diverse clientele.
Director, Facility / Project Services
Guided daily operations and maintenance of 57 buildings having 2M RSF owned
by Hoffmann LaRoche including on-site operations with oversight of 10
managerial staff and 120 union employees and janitorial / engineering
services. Accountable for supervising executive, production, full
mechanical, validation, warehousing, laboratories, vivarium, mechanical,
conference center, condominiums, office areas, exterior parameters,
chemical storage, child care center, and clean room environments.
Controlled annual operating budget of $8M and $17M capital budget.
Implemented and managed a centralized master schedule for all 57 buildings.
Selected Accomplishments & Passions:
. Reduced operating budget by $60K within 1st 90 days of employment by
administering more efficient inventory and maintenance tracking system,
reducing unnecessary product purchases and labor costs.
. Increased revenues by 20% by developing new business through
establishment of corporate relationships / alliances throughout campus.
. Significantly improved customer satisfaction by creating initiative that
identified areas of concern and implemented targeted recommendations.
. Decreased operating waste by 3% for an annual savings of $200K in 2
manufacturing facilities.
CAREER NOTE
Additional positions include; Vice President / Proprietor, Diamond Building
Maintenance, Inc. (2000- 2002); District Manager, Johnson & Johnson
Facilities, American Building Maintenance, Inc.(1998-2000); AAA Mid-
Atlantic, Facilities Manager and District Facilities Operations Manager,
Franklin Township Board of Education (1992-1998). Details available upon
request.
EDUCATION
. Coursework in Business Management and Business Law, Kean College, Union,
NJ
. Coursework in Business Law, Raritan Valley Community College, North
Branch, NJ
. Continuing Professional Development Programs in Executive Management,
Leadership, CPM, and Six Sigma
LICENSES AND CERTIFICATIONS
. New Jersey State Black Seal License
. Certifications in Leeds Environment, OSHA, Hazmat, NFPA-73E, NPFA-72E,
ISO9001-14001,SHE Trainer, Confined Space, Real Property Administrator,
Safety and Loss Control Management, Tenant Relations, Safety Awareness,
Terror in the Workplace, and Contract Outsourcing Versus In-House
Employees
AFFILIATIONS
. International Facilities Management Association (IFMA)
. Professional Retail Store Maintenance (PRSM)
. CORENET Global - Corporate Real Estate Network
. Building Owners and Managers Association of New Jersey (BOMA)
. Architect, Engineering & Construction (AEC) -NJ& NY Professionals Circle
. Who's Who Worldwide