Customer Service High School
Resume:
Kurt R. Grossman
Kalamazoo, MI *****
acd1z3@r.postjobfree.com
OBJECTIVE
A position in an industrial or commercial setting that allows me to use my HVAC, electrical, and customer
relations skills.
QUALIFICATIONS
• Microsoft Office - Word, Excel, Access, and PowerPoint
• Dell Computer Hardware, Lexmark Printer Products
• A+ Certified
• KVCC: Heating 1 and 2, Sheet Metal, Applied Electricity, Residential Wiring and Code, Electricity/HVAC
Controls 1 and 2, Electrical Machines, Commercial Wiring and Code, Architectural Blueprint
Reading, Heat Load Calculations, Refrigeration 1 and 2, Oil Burners, HVAC/R Controls I,
Hydronic Heating, Duct Design, EPA Certification, Systems Design, Heat Pumps
Overall GPA 3.85
EPA 609 Universal Certified
EMPLOYMENT HISTORY
Dishwasher, May 2011 - Present
Martell's, Kalamazoo, MI
• Washed, sanitized, and stored dishes.
• Loaded and unloaded dish machine and prepared and stacked dishes for dining area.
• Responsible for the safety and care of the workspace.
• Prepared food for cooking.
Compound Landscape, March 2008 – March 2011
Federal Medical Center, Ayer, MA
• Responsible for landscaping and general grounds keeping.
• Opened doors for disabled residents.
• Maintained walkways.
• Responsible for snow removal.
Food Service Dishwasher, August 2007 – January 2008
FCI Elkton, Elkton, OH
• Washed, sanitized, and stored dishes for 2000 inmates.
• Cleared, and cleaned tables; and swept, and mopped floors.
• Load and unload dish machine and prep and stack dishes for dining area.
• Responsible for the safety and care of the workspace.
Food Service, November 2006 – June 2007
Federal Medical Center, Springfield, MO
• Responsible for meal preparation and delivery to hospital population.
• Responsible for preparing and transporting 2 meals a day for approximately 400-500 residents.
• Followed all appropriate sanitation regulations and procedures.
• Provided hands-on assistance in other kitchen areas if needed.
Customer Service Representative, August 1996 – September 2006
Unisys, Portage, MI
• Traveled to homes and businesses to repair/replace computer hardware.
• Responsible for customer service on site.
• Handled complaints and answered customer questions and concerns.
EDUCATION
Kalamazoo Valley Community College – HVAC, Electrical Construction
Kalamazoo, MI
Bachelor of Arts - Computer Science
Earlham College, IN
High School Diploma - College Preparation
Loy Norrix High School, MI
HONORS AND ACTIVITIES
Volunteer - Sales - Windon's Leather - 1990-2005
Kurt Grossman’s References
Gehry Gross
acd1z3@r.postjobfree.com
KVCC HVAC Teacher and HVAC Contractor
269-***-**** Office
269-***-**** Cell
Known 1 year
Chef Jason McClellan
Head Chef Fieldstone Grill
Known 2 years
James Doane
3503 Lincolnshire Blvd.
Kalamazoo, Mi. 49001
Photographic Technician at Meijer's
acd1z3@r.postjobfree.com
Known 17 years
Christina Doane
3503 Lincolnshire Blvd.
Kalamazoo, Mi. 49001
Librarian
acd1z3@r.postjobfree.com
Known 15 years
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