Felisa McCray

*** ******** ******, ** *******, NJ 08618

609-***-****

acd1wn@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Merrill Lynch Pennington, NJ

Retirement Benefits/Wealth Management Generalist

December 2013 April 2014 (Contract)

• Offering World Class Customer Service by providing complete and accurate information to clients

in a multi task, high pressure environment that requires attention to detail

• Accurately processing financial transactions including stock, money market, and mutual fund

trades, loans, withdrawals, and option exercises

• Assisting clients with questions about their accounts and retirement goals

• Demonstrating a cooperative and professional work attitude and displaying the ability to work

effectively in a team environment

TRG Title Resource Group Mt. Laurel, NJ

Subordination & Payoff Specialist

May 2012 November 2012 (Contract)

• Creating exceptional real estate experiences for customers and communities through the passionate

delivery of truly remarkable service

• Communications with homeowners and financial institutions to prepare subordination documents

and final payoff figures for the refinancing of residential mortgages

CENLAR Central Loan Administration & Reporting Ewing, NJ

Client Services Representative

October 2009 May 2011

• Providing clear and concise customer service to homeowners with mortgage related concerns

which included questions and problems regarding loan modifications, short sales, foreclosures,

Felisa D. McCray

assumptions of mortgages, escrow, private mortgage insurance, amortization of account, taxes and

hazard insurance

• Accurately processing financial transactions including mortgage payments and private mortgage

insurance payments

Office of Public Defenders/Office of Law Guardians Ewing, NJ

Legal Administrative Assistant Secretary

April 2009 July 2009 (Contract)

• Responsibilities included but not limited to switchboard operations

• Providing case management assistance for legal guardians by editing briefs, motions and client

consultations reports

• Distributing mail and faxes

• Requisitioning all office supplies and general legal office procedures

New Jersey School Development Authority Trenton, NJ

Project Management Administrative Assistant

October 2007 October 2008 (Contract)

• Archiving data and blueprints, processing invoices and change orders for school construction sites

• Calendar management, travel coordination, data entry spreadsheets and general office procedures

New Jersey Department of Law and Public Safety Trenton, NJ

Legal Secretary

March 2007 September 2007 (Contract)

• Drafting correspondences and briefs for Deputy Attorney Generals

• Transcribing & forwarding election correspondences for all counties in the State of New Jersey

• Collaborating with Board of Elections and Superintendent Office officials

• Scanning and collating documents into PDF, and general legal office procedures

Felisa D. McCray

VCollect Global Inc. /Law Offices of Laurence A. Hecker Princeton, NJ

Legal Secretary

May 2005 February 2007

• Responsibilities included but not limited as senior supervisor for legal team

• Digital Dictaphone transcription, calendar management, drafting pleadings and briefs, release and

trust agreements, filing claims in Federal and State courts, answering summonses and complaints,

acting as liaison for outside counsel

• Corresponding professionally with Attorney General Office, Better Business Bureau agents,

insurance claims adjusters and debtors,

• Internet research, general legal office procedures and handling all matters in a professional

confidential manner

Buckley & Theroux, LLC Princeton, NJ

Legal Secretary

May 2002 January 2004

• Responsibilities included but not limited to medical Dictaphone transcription, drafting pleadings

and motions, editing quarterly reports, filing documents with the civil courts

• Calendar management, travel coordination, preparing time slips, processing legal bills and

invoices, mass mailings, collating, general legal office procedures and handling all matters in a

professional confidential manner

Lewis, Wood & Brown, PC Hamilton, NJ

Legal Secretary

May 1999 May 2002

• Responsibilities included providing legal assistance to the partner of the law firm with a heavy

trial schedule, Dictaphone transcription, drafting pleadings and briefs, release and trust

agreements, summonses and complaints, subrogation claims, filing documents with civil courts,

• Calendar management, travel coordination processing legal bills and invoices, mass mailings and

faxes

• Corresponding daily with clients, general legal office procedures and handling all matters in a

confidential manner

Felisa D. McCray

Smith, Stratton, Wise, Heher and Brennan Princeton, NJ

Legal Secretary

July 2001 May 2002 (Evenings)

• Responsibilities included reviewing and editing commercial real estate contracts and reports

• Dictaphone transcription, data entry, creating databases, drafting memos, letter, correspondences,

preparing time slips, mass mailings, collating, and general legal office procedures

SUMMARY

• Professional with over 10years experience of significant managerial responsibility

• Skilled in all aspects of law which includes general litigation, medical malpractice, collections,

elections, insurance defense, corporate, wills & estates and commercial real estate areas of law

• Comprehensive background in finance which includes but not limited to retirement wealth

management, title insurance and mortgage sub servicing

• Effective communication and computer skills

• Consistently noted by clients with detailed management skills, ability to prioritize tasks to

accomplish maximum results within timely completion of projects and ability to resolve

transactional problems with effective solutions

EDUCATION

Trenton Central High School Trenton, NJ

High School Diploma

The Cittone Institute Mt. Laurel, NJ

Court Reporting Certification

Felisa D. McCray

Contact this candidate