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Manager Customer Service

Location:
Arcanum, OH
Posted:
May 08, 2014

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Resume:

Elizabeth Scalf ***** County Rd L., Wauseon, OH **567 acd1jt@r.postjobfree.com 419-***-****

Experience: With over twenty years Procurement experience obtained within Sherman & Reilly, TVA,

Compressor and Vacuum Systems Manufacturing, Industrial, Defense, and Oil Refinery environments.

Experienced with Contract Administration, Quotes, Expediting, Customs, International Purchasing and

developing and implementing Purchasing Procedures. Supervised Purchasing Departments performing

services under US Government Contracts. Also represented a Purchasing Team in attaining ISO-9000

Accreditation at a manufacturing facility. Certificates in Green Supply Chain Professional, Purchasing & Supply

Chain Management.

Buyer/Expeditor Sherman & Reilly - Chattanooga, TN

Accountemps Chattanooga, TN April 20, 2013 to Oct 30, 2013

● Review and analyze daily sales order report for inventory and coordinate quantities to be procured.

● Determine min/max level of parts to be purchased from weekly MRP run.

● Create open order report and expedite all open orders as well as update in SAP.

● Maintaining of part numbers, verify cost, vendor information and update within SAP.

● Consolidation of commodity with appropriate vendor.

● Troubleshoot inquiries with Vendors, Engineering, Sales and Accounting.

Contracts Manager II, Facilities & Travel Category Management

CDI CORP. Contract assignment with TVA Chattanooga, TN January 2011 to January 2012

Managing of 130 contracts and placing purchase orders for Hotels, Airplane maintenance, Rental Cars, Electric

cars, Office Trailers and reviewing KPI and any purchase required through PR request for the department.

● Expediting of all open orders advising requestors of delivery dates.

● Requesting pickup when trailer leases have ended.

● Source for new hotels, and pricing within the TVA valley

● Maintaining and updating vendor information within EAM and EHB system for direct billing for hotels.

● Liaison by troubleshooting issue with vendors and accounting, supply chain and OGC.

● Analyzing and producing maximum cost savings while increasing contract performance.

● Obtained 1.9 million in cost saving FY2011

Senior Specialist Material Management - Sunoco Toledo Refinery

Fluor Constructors Northwood, OH November 2007 to January 2009

Sourced and procured engineered parts, raw material, pipe, steel, valves, fittings, rebar, industrial, electrical,

gaskets, motors and fabricated parts to manufacture required specification and in accordance with the Material

Management Plan.

● Handle subcontracts to provide specifically defined services.

● Obtained quotes per FPR, MRO, and FCO'S. review and award purchase orders

● Evaluated and set up vendors, products, cost code, item codes, terms and conditions.

● Maintained FPR Log, evaluate, selected and route material shipments in accordance with procedures and

criteria of the applicable project.

● Expedited all purchase orders, change orders, returns.

● Overseeing closeout files and approval of invoices.

● Kept Material Manager, Project Teams advised of significant purchasing issues and potential problem areas.

Troubleshoot issues with Engineers, Planners, Team Foreman and Vendors.

Buyer - BP Toledo Refinery

CDI CORP. Contract assignment with URS Toledo, OH February 2007 to November 2007

Sourced and procured engineered parts, raw material, steel, tanks, valves, pipe, fittings, industrial, electrical,

gaskets, motors and fabricated parts to manufacture required specification in accordance with the Material

Take-Off Packages for TAR (TURNAROUND) and Capital Repairs.

● Obtained quotes per FPR'S(FIELD PURCHASE REQUEST), award purchase orders.

● Evaluated and set up vendors, products, cost coded, item codes. Maintained FPR Log,

● Selected and routed material shipments in accordance with procedures and criteria of the applicable project.

● Change Orders, Returns, approval of Invoices, expediting orders. Kept Material Manager, Project Teams

advised of significant purchasing issues and potential problem areas.

● Troubleshoot issues with Engineers, Planners and Vendors.

Inside Sales/Traffic Manager/Customer Service/Purchasing

American Power Pull Wauseon, OH September 2002 to November 2006

● Managed freight carriers, prepared shipping manifest and instruction with Wal-Mart Orbit Routing, Ace

Hardware, True-Value, Do it Best, Schneider Logistics and Costco.

● Setup and maintained Customer Files, part numbers, show program.

● Purchasing, Invoicing-EDI, Supervised Office Personnel, Customer Service and support to National Sales

Representative.

Buyer within various Automotive Design and Mfg

Snelling Staffing Roseville, MI August 1999 to March 2001

● Obtain RFQ’S, purchased parts and raw material, expedited and schedule deliveries.

● Set up and maintained part numbers, vendor profile, program books, BOM'S, minority, quality and ISO-9000

files.

● Troubleshoot inquiries with Vendors, Engineering, Sales and Accounting.

Buyer - Vacuum Systems Mfg

Busch Inc VA Beach, VA, September 1996 to November 1997

Sourced and procured engineered parts, raw material, steel, tanks, valves, fittings, industrial, electrical,

gaskets, motors and fabricated parts to manufacture Rotary Pumps, Oil Lubricating Vacuum Pumps, Industrial

and Process Vacuum Systems to company specification.

● Resolved disputes with supplier, production shortage reports, returns, expedited, scheduled deliveries.

● Supervised department in absence of Manager, trained new employees, and represented Purchasing Dept. in

production meetings.

● Implemented purchasing procedures. Served as ISO-9000 Internal Auditor.

● Interfaced with Engineering, Quality Assurance, Receiving, Service, Sales, Accounting and Plant Manager.

● Parts cost reduction of $30,000.

● Vendor approval per ISO-9000 on site verification.

Buyer - Breathing Air Compressor Mfg

Bauer Compressors Norfolk, VA April 1989 to May 1995

Sourced and procured parts, raw material, steel, tanks, valves, and fittings, industrial, electrical and fabricated

parts.

● Resolved disputes with supplier, production shortage reports, returns, expedited, scheduled deliveries.

● Supervised department in absence of Manager, trained new employees.

● Implemented purchasing procedures. Interfaced with Engineering, Q.C., Receiving, Service, Sales, Accounting

and Plant Manager.

● Parts cost reduction of $250,000. International procurement, expediting, and customs.

Buyer- US Naval Ship Repairs

Todd Marine Norfolk, VA 1986 to 1989

● Defense procurement to Military Specification, sourced and procured parts, raw material, construction

equipment, rentals to conform to Military Regulations.

● Performed purchasing functions in conformance with the requirements of Prime Contracts with client including

as applicable, the Federal Acquisition Regulations (FAR) and manufacture specifications and handle

subcontracts to provide specifically defined services.

● Approved invoices, resolved disputes with suppliers, evaluated supplier performance.

● Interfaced with Sup Ship, Estimators, Q.C., Accounting and Project Supervisors.

Education/Skills

Green Purchasing & Supply Chain Management Northwest State Community College - Certificate; CPM

Classes Old Dominion University, ISO-9000 Central VA Community College

EAM, MRP, SAP, Material Manager, Maximo, Macola, Progression, Crystal, Microsoft Office, Access, Outlook

Express, Internet, and EDI.



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