R ose Kalicharan

* * **** **** ***********, On M*E3V9

647-***-**** Cell 416-***-****

acd1hr@r.postjobfree.com

Administrative support professional experienced working in fast-paced environments demanding strong organizational,

technical and interpersonal skills. Highly trustworthy, ethical, and discreet ; committed to superior customer service.

Confident and poised in interactions with individuals at all levels. Detail-oriented and resourceful in completing projects;

able to multi-task effectively.

Relevant Skills and Accomplishments

Communication ۰ Superior Presentation ۰ Positive Attitude ۰ Leadership ۰ Filing & Data Archiving

۰ Telephone Reception ۰ Trouble Shooting Problem Solving and Decision Making ۰ Team-Building ۰

Recent Employment Experience

Deloitte & Touche, Toronto

Mailroom Coordinator, 2002-2013

Deloitte, one of Canada's leading professional services firms, provides audit, tax, consulting, and financial advisory services through more than

8,000 people in 56 offices.

Worked closely with the Facilities Supervisor to ensure office operations run smoothly

Operated and monitored performance of automated mail processing equipment

Answered employee inquiries and provided information concerning packages delivery and tracking information

Transferred processed mail to different departments both incoming and outgoing

Input clerical data for monthly department reports on excel spreadsheet

Collected and processed all couriers utilizing automated postage system

Processed return items as required, as support invoice reconciliation

Logged receipt of cheques and invoices

Operated accent program for all out going couriers

Ensured all paper stock and other supplies are maintained within the mailroom and photocopy area

Maintained all monthly invoice on time for accounting with cheque requisitions

Maintained Sufficient postage and mail distribution lists

Prioritized and processed time –sensitive materials

Demonstrated flexibility in stratifying customer demands in a high volume, fast –pace office

Processed mass mailing on a weekly basis and couriers

Dealt with all incoming call both internal and external from clients

Process all FedEx, UPS, DHL

Extendicare Canada Inc, Toronto

Mailroom Clerk and Office Services, 1997-2002

Founded in 1968 by Harold Livergant, Extendicare is one of North America’s largest long-term care providers with 243 senior care centers and

capacity for approximately 26,700 residents. Mr. Livergant’s dedicated his life to improving the health care system in Canada.

Maintained mailroom to ensure daily distribution of mail for all facilities

Responsible for all outgoing mail and couriers as well as postal meter control

Maintained service area, photocopying and filing

Answered all incoming calls using Meridian switchboard phone system

Ability to work effectively individually or in a team environment

Ability to perform multiple functional tasks effectively

Uphold a high standard of customer service, internally and externally

Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude

Through clearly deigned expectations, open lines of communication and teamwork between all team members

Maintain a clean, organizes and efficient work area

Ability to multi-task -adjust to multiple demands, shifting priorities, and ongoing changes

Maintain a clean, organizes and efficient work area

R ose Kalicharan

3 V alia Road Scarborough, On M1E3V9

647-***-**** Cell 416-***-****

acd1hr@r.postjobfree.com

Additional Experience

Education

Bank Teller Certificate, Toronto 1997

Liquor Control Board of Ontario, Server Intervention Program, Toronto 1995

References Available Upon Request

Contact this candidate