Customer Service Representative

Misty Jennings

**** ********** *****

• Ashland City, TN 37015 • 615-***-****

***************@***.***

OBJECTIVE: Seeking position that will allow growth, personally and professionally

EDUCATION: Austin Peay State University Nursing

Whites Creek High School Diploma

EXPERIENCE: Pathgroup Labs, Inc Feb. 2006-present

Customer Service Representative

- Making calls and receiving calls from clients

- Giving clients medical lab results

- Problem solving client concerns

Quest Diagnostics May 1987 – February 2006

Customer Service Representative

- Making calls and receiving calls from clients

- Giving clients medical lab results

- Problem solving client concerns

Publix Feb. 2002 – Feb. 2004

Front End Customer Service

- Resolving customer concerns

- Ensured positive customer relations

SKILLS: Proficient in in Microsoft office, outlook, excel, publisher, powerpoint

Ability to multitask

Problem-solver

80 WPM

Very knowledge about old and new medical terminology

REFERENCES: Available upon request

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