Project Manager Management/Business Consultant

ANURAG GARG Tel: +**-(0-631******

Email: **********.**@*****.***

Work Experience

**/**** – Till date C.H. Robinson Europe BV. Netherlands http://www.chrobinson.com

Business Technology Specialist (Full time – 40 hours a week)

Consult and advice business leaders in various process change and projects that

improve overall efficiency.

Manage project scope and expectations, utilizing change management practices.

Communicate project status, risks, issues, and changes to all relevant IT and

business stakeholders

Collect business process requirements; identify improvement opportunities

Help design the future state process; specify the functional system requirements

Define the business case for objectives of new projects, including identification of

business needs and potential solutions.

Subject matter expert in the field of Global Freight Forwarding. Additionally

provide IT system consulting.

Managing projects related to European Customs.

08/2011 – 01/2012 Intigris Netherlands BV. Netherlands http://www.intigris.nl

Junior Business Consultant (On behalf of Supair Delft, Full time- 40 hours a week)

Working with Intigris Amsterdam as a Junior Business Consultant. Key responsibilities on

the role includes:

Capturing and Analyzing customer requirements

Building Functional Design documents and mockups of the application based on

customer requirements

Software application testing

Actively involved in executing projects using Scrum(Agile) Project Management

Methodology

Liaison between the customers and 3rd party vendors to ensure high degree of

customer satisfaction

Customizing, configuring and Implementing Salesforce to cater business

requirements

09/2009 – 04/2010 Sogeti Netherlands BV Netherlands http://www.sogeti.nl

Internship/Graduation Project (Full time- 40 hours a week)

As a part of my master’s curriculum, I worked for Sogeti Netherlands, undertaking a

research which entailed establishing qualitative correlation between an explicit vendor

business case and delivered project success (measured from vendor’s perspective). Although

the research focused on the IT service sector, but the findings and outcome can well be

extended to any other sector. Key tasks performed during the research:

Data collection via primary and secondary sources

Qualitative assessment of project management cycle (encompassing but not limited

to planning, business case study, staffing, budgeting and most importantly

communication)

Concluding on the findings and helping business point potential gaps and

improvement areas.

05/2007 – 12/2007 Motorola India and Bangladesh http://www.motorola.com/

&

08/2006 – 02/2007 External Business Consultant on behalf of GTL(Full time – 40 hours a week)

Worked with Motorola Bangalore and Warid (as a consultant to Motorola). Key

responsibilities undertaken on the role:

Business analysis (integration of clients business requirements with potential

technical offerings)

Building Functional Design documents according to customer requirements

Supporting the Senior Project Manager with activities related to project

management related, such as preparing and presenting project status reports,

designing and monitoring KPIs

Building and implementing support framework for Vodafone

Interfacing with the customer for day to day issue resolution

Maintaining and ensuring implementation of action items according to the customer

requirements and project constraints

Resolving and advising on technical network (BSS) issues

03/2007 – 04/2007

Ericsson Dhaka, Bangladesh, http://www.ericsson.com/

External Technical Consultant on behalf of GTL(Full time – 40 hours a week)

Worked with Ericsson for International operators WARID Telecom. Key responsibilities on

the job involved:

Managing operational and outdoor maintenance services

Coordinated activities and tasks among project team members, other internal

departments and client organizations as needed to meet project goals like timeliness,

and project requirements

Understanding, capturing, maintaining and updating customer requirements

06/2005 – 12/2005

Motorola Electronics Pvt. Ltd. Kolkata, India http://www.motorola.com

Summer Internship (Full time – 40 hours a week)

Worked as an Intern with Motorola

Actively involved on technical and business requirements on multiple ongoing

Telecom projects within Motorola

Was involved with requirements gathering, client interfacing and assisting the core

network team in designing and implementing solutions.

Educational Qualification

02/2008 – 08/2010

Masters in Management of Technology Technische Universiteit Delft, Netherlands

www.tudelft.nl/

Awarded with Masters in Management of Technology on 30th June 2010.

Some of the courses attended as part of the curriculum: Financial Planning and Reporting,

Economics (Macro and Micro), Technology and Strategy, Advanced Project Management,

Decision Making, High Tech Marketing and Process Management

Recipient of the prestigious Huygens Scholarship Program by The Dutch

Ministry of Education, Culture & Sciences for entire 2 years of master’s program

08/2002 – 07/2006 Bachelors in Computer Science Engineering Guru Nanak Dev College, India

http://www.gndec.ac.in/ GPA: 7/10

Graduated with Bachelors of Technology in Computer Science and Engineering. Final year

thesis was aimed on “Integrating IT solutions with Business needs and delivering value for

the business”.

Participated in the conference ‘Innovate to Beat the Crises’ organized by

04/2009

Festivaldellecittaimpresa, Rovereto, Italy

Conference was focused on how to deal with economic crises by investing more in technical

innovations

Certificate in management in economics from Czech Technical University, Prague

11/2008

http://www.cvut.cz

Participated in Athens program organized by consortium of universities in Europe, for 1

complete week every year.

Computer Skills

Programming Languages: Programming of 8085 Microprocessor, Visual Basic and Visual FoxPro

Platforms: Microsoft Windows 95, 98, 2000, XP Windows NT, Unix and Linux

Software Packages: Proficient with Microsoft Office applications

Language Skills

English: Native level Expertise

Dutch: Beginner

Hindi: Native Language

Extra-Curricular Activities

Responsible for organizing seminars and quizzes at the university

Participated actively in elocutions and debates both at school and university level.

Member of various sports teams at the university and an executive member of the Students Chapter of

Institution of Engineers committee (Affiliated to Institution of engineers).

Interests & Hobbies

Ardent reader of technological evolutions in the market

Keep track of the fast changing business landscape and how companies are coping with it

Traveling and exploring the varied cultures and societies

Contact this candidate