Customer Service Manager
Resume:
Efigenia Barragan
Antioch TN, 37013
objective:
To obtain in real estate with a company that will allow me to utilize the skills I already possess as well develop new and creative skills and ideas.
Qualification and skills:
Proficient in Rent Roll, E-Site and Amsi, Microsoft Word and excel great communication skills. Bilingual. I am fluent in speaking and writing Spanish.
Experience:
2010-2013 Starline Apartments
Nashville,TN 37017
Assistant Manager of 178 unites community. Daily responsibilities include but are not limited to: Posting all monies, 30,60 and 90-day renewals, Collections, walking move-outs and assessing charges, Move-out dispositions, leasing apartments, creating new marketing strategies, accounting payables, payroll and resident retention.
2005-present Wynstone Apartments Nashville, TN 37217
Assistant Manager of 204 unites community. Daily responsibilities include but are not limited to: Posting all monies, 30,60 and 90-day renewals, Collections, walking move-outs and assessing charges, Move-out dispositions, leasing apartments, creating new marketing strategies, and weekly specials, accounting payables, payroll and resident retention. Since my start at wynstone I have brought the property up from 85%occupied to 95% occupied
From having 40% delinquent to 0 %. Moved up to manager within 3 years.
2004-2005 Advance America n< TN
37211
At Advance America we did pay day loans I was responsible for opening and closing the store, collections over the phone and in person, answer the phone, marketing, monies in my drawer, printing up a contract for the customer, ordering supplies
2003-2004 Nashville Dental Center Nashville TN
I was hired as front desk to schedule appointments, answer phones, check patients in and out, pull charts, and helped the doctors translate to patients.
2002-2003 Bradford woods Apartments Nashville TN
37211
I was hired as a leasing agent answering phone calls, collections, rent apartments to
Prospects, filling, marketing, walking vacant unites, resident retention, Renewals, writing up work orders.
2001-2002 Crestview apartments Nashville, TN
37217
I was hired as a leasing agent part time and was moved up full time in the first three months my duties where answering the phone, posting all monies and bills, calling venders when needed, scheduling venders for make ready, filling, writing up lease violations keeping up with mantaince, marketing, good customer service.
Education:
Norco High school graduate class of 2000
I have successfully completed on-line Grace Hill course in: Leasing for a living, resident retention, Fair housing, Mold Awareness, advance leasing, Preventing sexual Harassment, Customer service and Conflict resolution
References:
Available upon request
Contact this candidate