Customer Service Medical

CRYSTAL S. CHILDRESS

*** ***** ****** *.*. Box **8 Gretna, VA 24557

Cell: 434-***-**** E-mail: acd0uc@r.postjobfree.com

Education

Danville Community College May 2009

Phlebotomy

Summary of Qualifications

4 years’ experience in customer service skills and cash collection.

80 hours in Medical Office Specialization,

2 years in clerical.

100 hours of clinical practice

Proficient in Window XP software, email, and Internet.

Excellent written and oral communication skills and able to maintain files.

Haemonetics /Double Reds Procedure MCS+8150/2RBC’S

Certifications

Certified by Danville Community College

•Certificate, Phlebotomy

•Certificate, Healthcare Provider

•Certificate, First Aid

•Certificate, Food Occupation, Pittsylvania Tech Center, Chatham, VA, 2004

•Certificate, Medical Terminology

Work Experience

American Red Cross August 2009-Present

Phlebotomy/ Collections Tech 2

Alltel Authorized Agent April 2007 – April 2008

Alltel Wireless, Danville, VA

Sale cell phones and accessories.

Manage front desk reception area, distribute mail, and perform various administrative

task, including copying and faxing.

Answer busy phones and greet visitors.

Analyze problems and recommend good solutions for customers.

Generate confident document on customers.

Interact with all ages and ethnic backgrounds.

Keep a daily inventory on all accessories.

REFERENCES AVAILABLE UPON REQUEST

[Type text]

Contact this candidate