Manager Sales

Quincy M. Brown

** ******** ******* ( West Seneca, New York 14224 ( (336)

***-**** ( ************@*****.***

AWARD-WINNING RETAIL MANAGER

Experienced Retail Store Manager whose 10+year career has been

distinguished by accelerated advancement, awards, and goal-surpassing

performance-to-plan. Successful in both startup and turnaround management

roles -- has propelled multiple stores to high rankings in sales and

customer satisfaction district-wide while simultaneously lowering shrink

and staff turnover to all-time lows. Comprehensive background leading all

aspects of retail operations (e.g., P&L, merchandising, sales, customer

service, inventory, personnel and payroll management) reinforced by

extensive retail management training. Adept at using inventory management

systems including the Average Cost Inventory System (ACIS) and Telxon

Inventory Software.

Leadership Award-Food Lion-2010 ( District Highest Sales-Food Lion-2009

( ServSafe Certification:12/2009

Retail Store Operations Customer Service Excellence

P&L Management and Budgeting & Cost Teambuilding/Training/Supervision

Controls Inventory Management and Merchandising

Shrink Reduction/Loss Control Strategies

EDUCATION

Forsyth Technical Community College

Winston-Salem, NC

Associates Degree Business Administration Anticipated

Graduation Date- May 2014

PROFESSIONAL EXPERIENCE

Allied Barton

Security Professional - Site Supervisor

Responsible for maintaining the security of the premises by circulating

amongst visitors, patrons and employees to preserve order and protect

while providing professional and courteous service.

. Provide a visible onsite security and deterrent presence.

. Responsible for warning of infractions or violations and evicting

violators from the premises.

. Patrol and monitor the premise, general building and outside car

park.

. Monitoring and authorizing entrance and departure of employees &

visitors.

Food Lion

2001-2011

Assistant Store Manager

Directed a team of more than 50 employees and assumed manager

responsibilities in the absence of the Store Manager. Provided ongoing

performance management training and conducted formal appraisals for direct

reports.

. Successfully managed stores from $130k to $300k weekly volume.

. Increased sales by 5% weekly with help of the Store Manager.

. Increased sales productivity of at least 10% weekly based on product

sales.

. Served as Compliance Consultant for stores that were out of compliance

and required additional training.

Key Achievements

o Obtained 100% results on random store audit by ensuring compliance

with local, state, federal, and company regulations.

o Delegated by District Management to serve as lead for Grocery

Department resets as a result of strong performance.

Grocery Manager (2001-2004)

Managed team of 10 employees including the Frozen Food Clerk, Dairy Food

Clerk, Health and Beauty Clerk, Direct Service Delivery Receiver, Scan

Analyst, and Grocery Stock Crew.

. Oversaw $200k in weekly volume and store inventory.

. Responsible for management of 2 grocery store departments at separate

locations.

Key Achievements

o Improved inventory form $80k shrinkage to less than $40k shrinkage

over six months.

o Successfully led the remodeling of 5 grocery departments to serve

as lead for Grocery Department resets as a result of strong

performance ranging from $130k to $300k volume stores.

.

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