Management Experience

Philip D. Tooke

*** *** *** ***** *******, TX ***79 817-***-**** *******@***.***

Management and Leadership

Over 20 years of leadership and management experience working with a diverse range of individuals and cultures.

With 14 years of experience in the United States Marine Corps, I have had the opportunity to lead from the front

and adapt to all situations. I have consistently ensured that any operational aspects that I have managed has

continued to be able to operate with little to no disruption of the workflow by applying my various skills to include

time management, project management and problem solving abilities.

SUMMARY OF KEY STRENGTHS

Management Leadership QMS Auditor Network Asset Management Resource and Capacity planning

Network/Server Management Management of Disaster Recovery and Active Directory Flight Crew Experience

Knowledge of aircraft systems QA and CDI Inspector Excellent Problem solving abilities Strong Analytical Skills

Hands on and proactive Maintenance and Facilities Management Loss Prevention and Security

PROFESSIONAL EXPERIENCE

PST-Networks, LLC Fort Worth, TX

1999-current

Self-Employed

IT consulting services and technical support provider to small and medium business operations to include all aspect

of IT support; infrastructure and cable installation; data center support, configuration, and layout.

FlightSafety International Hurst, TX

2000-2013

CWS Network Manager and Facilities Manager

Supervised the network and facilities departments to include employee training and giving performance reviews;

Prepared and monitored annual department budgets; Responsible for all network resources; review and evaluate

current systems and applications; implemented protocols and selection of outside vendors; managed all Lan/Wan

hardware including routers, switches, and wireless networking equipment, Planned, implemented and managed all

aspects of facility management; Managed the security of all IT data through implementing virtualization, maintaining

tape back-ups and server redundancy along with installation of firewalls and VPN’s

Supervise employees in the network and facilities maintenance departments to include employee training,

performance reviews, performance improvement plans

On various management teams within the company for overall management of the company as a whole

Prepare, submit and monitor annual department budget – Managed - $800,000 budget for IT and $500,000

budget for Facilities

Responsible for all network resources to include the Learning Centers

Identify and implement new technologies to enhance long-term operational and strategic goals

Reviews and evaluates current system and applications – makes recommendations to accommodate the

needs of the company

Developed QMS policies for the IT and facilities department and trained as an auditor for QMS

Manage servers, hardware and software, switches to include Cisco

Implemented protocols and selection of outside vendors

Maintain backup of all files, security, licenses and rights

Establish and maintain user environments, directories, and security

Install, upgrade, and configure network printing rights and software on file servers

Perform network troubleshooting to isolate and diagnose common network problems

Upgrade network hardware, cabling and software components, as required

Maintain working knowledge of changes in user and system software and hardware requirements

Philip Tooke Resume –Management 2014

Support of data warehousing

Managed and maintain disaster recovery

Inventory control of all items pertaining to network and facilities

Analyze status of all current projects/plans from start to completion

Created an online help desk system for end users to submit requests for issues relating to IT and facilities

Served as advocate for end-users by ensuring that all necessary hardware and software was current

Coordinated and managed the build out of the new facility to include the overseeing and directing of the

contractors and subcontractors on a daily basis

Responsible for building operations & maintenance, building services, internal /external building systems,

landscape/grounds services, fleet services, maintenance and repair of vehicles, utility services, utility

structures and facilities.

Developed organizational policies and operational standards relevant to the facilities and IT department

Plan, and schedule facility maintenance and modifications, including estimates on equipment, labor,

materials and other related costs

Ability to stay under annual budget by researching and implementing resources as needed

United States Marine Corps Fort Worth, TX

1989-2005

Staff Sergeant (E-6)

Staff NCOIC; Platoon Sergeant; Collateral Duty Inspector and Quality Assurance Inspector; KC-130 Flight

Mechanic; Power Plants Mechanic; Combat Engineer,

Managed, mentored and provided guidance to junior ranking Marines which included training, assigning

and ensuring that tasks were effectively and efficiently completed

Prepared and maintained necessary reports, files and records

Perform aircraft maintenance on all aircraft systems to include : routine and heavy maintenance,

troubleshooting and diagnostics utilizing complex test equipment on fuel systems, hydraulics, pneumatics,

anti-icing/de-icing systems, engines, auxiliary power units, air conditioning and pressurization, propellers,

electrical systems and generation, avionics (radar, communications, air data computers, autopilot, flight

instruments, engine indicating systems, pitot static and radar altimeters, passive and active defense

systems) landing gear, structural components and flight controls.

Inspect the installation, repair and operation of electrical wiring, electronic systems, hydraulic, pneumatic,

fuel, oil and emergency systems and other parts and equipment

Experience in use of multi meter, test equipment and soldering iron

Experience in the interpretation of diagrams, schematics, aircraft performance charts, flight manuals and

technical publications

Responsible for safety of flight of aircraft operations through continuous system checks and monitoring

Experience in use of hazmat and ground support equipment

Trained on aircraft systems including power plants, electrical, airframes, hydraulic and pneumatic

Performance of inflight mission tasks and emergency procedures

Pre and Post flight inspection of aircraft and determined engine fuel consumptions

Ran the Quality Assurance for heavy equipment maintenance department

Inspected heavy equipment and machinery upon arrival for repair and once repairs/maintenance were

completed

3rd Marine Security Forces

Served in Operation Iraqi Freedom/Enduring Freedom and Desert Shield/Storm along with participation of

other military campaigns

Other Employment Experience: Farris POS; Computer Depot; Tandy Corporation; DARR (Caterpillar); Halifax;

Loss Prevention and Security

EDUCATION, TRAINING, AND AWARDS

Training Operations Manager Courses; Facilities Management Courses; Project Server Management Course;

Various PC and Server Courses

Philip Tooke Resume –Management 2014

Staff NCO Training – USMC; Flight Engineer Training

Heavy Equipment Mechanic and Forklift Operator

ISO Certification, Sarbanes Oxley, Six Sigma; QMS auditor

Armed Forces Service Medal; Air Medal; Combat Aircrew Wings; Good Conduct Medal; Various other unit and

campaign awards

SKILLS

DHCP, DNS, SNMP, FTP, Windows, VMware, TCP/IP, AS400, DOS, Active Directory, Servers, Routers, Switches, PC’s, Ethernet,

WINS, VPN, Remote Access; Security; Loss Prevention; Investigations; Customer Service; Management; Training

Philip Tooke Resume –Management 2014

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