Customer Service Sales

Ajo Joseph Email: **************@*****.***

Missouri 18 te,1186 JT, Amstelveen, NL Mobile No: 064*******

I am a seasoned customer service professional with over 8 years of experience in Customer Service

industry. With experience in customer service, sales and team management, I am looking for an

opportunity which allows me to use these skills to add value to an organization as well as propel my

professional growth.

Experience Summary

Technical Customer June ’12 – Dec ’13 Slingshot Auckland, NZ

Support Representative

Outbound Sales July ’11 – June ’12 Telelink Contact Centre Auckland, NZ

Representative

Customer Support Oct ’04 – Dec ‘10 Hutchison 3Global Mumbai, India

Representative and Services

Quality Analyst

Skills Summary

• Experience in both inbound and outbound contact centres

• Core skills - customer service (technical, customer experience as well as billing related);

customer retention and tele-sales

• Excellent communication skills – verbal and written

• Team leading & coaching skills

• Issue resolution and problem solving approach

• Proficient in all facets of MS Office.

• Team Work.

• Team Player.

• Good interpersonal skills.

• Focused and willing to learn.

• Reliable.

Educational Qualifications

Graduate in International Business from AIS St. Helens, Auckland, New Zealand, 2011

Bachelor of Commerce from Mumbai University, 2004

Personal

DOB : 26/07/1982

Nationality : Indian

Eligible to work in NL : Yes

Visa type : Eligible to work in Netherland.

Language skills : English (Fluent in writing and reading, Learning Dutch.

Reference

Wine Kim Langeraar – Job Profile : Team Leader at Slingshot.

Contact Number : 006**********

Email Address : *******.*********@****.*********.**.**

Ajo Joseph Email: **************@*****.***

Missouri 18 te,1186 JT, Amstelveen, NL Mobile No: 064*******

Contact this candidate