AJAY SHARMA
Email ID: - ************@*****.***
Contact: - +91-
(India, Delhi)
SUMMARY
Resourceful innovator and leader with well-developed project management,
program implementation and training abilities. Highly effective manager
with the flexibility and integrity to solve problems and create successful
new programs. Recognized as a quick learner and excellent trainer,
particularly with new technologies. Conscientious self-starter with the
motivation to carry large projects through from inception to completion.
Around +5 years of Project Manager with Plus 13-Years of relevant
experience in Oracle Application Financial Modules (GL, AP, FA, AR,
CM,PO,Inv.IExpense,Purchasing,OM) with 7 full life cycle Implementation &
four support projects in 11i & R12 implementation with total of plus 15
Years of Experience along with Knowledge of P2P, O2C, R2R and India
Localization .
PROFESSIONAL EXPERIENCE
Company Designation Role Duration
Diebold India Inc Project & Program Project & Aug-12 to
Manager / Program till
Consultant Manager /
Consultant
Wipro Infotech Sr.Project Lead Project May-10 to
Manager Jul-12
Polaris Software Lab Ltd Sr.Consultant Project Oct'06-
Manager/ Sr May-10
.Consultant
Able Business Solutions Functional Consultant Feb'06-Oct'
Consultant 06
SO Infotech (p) Ltd. Functional Consultant Jul'04-Feb'
Consultant 06
Newcon Consultant Accounts Executive Accountant Jan'97 -
Mar'00
PROJECT SUMMARY
(1) Project Name:-Diebold India Inc. Duration: Sep-13 to Till
Date
Role: - Sr. Project Manager & Program Manager
Technical
Lead and develop ERP implementation solutions:
Ensuring projects are aligned to client's organizational strategy,
responsive to a changing business climate, with clearly defined policies
and procedures
Develop ERP implementation approach and strategy, depending on client
need
Understand and manage engagement as it relates to client's business
Assure client deliverables meet or exceed client's expectations
Manages billing, collection and client satisfaction
Develop tools to facilitate the practice development and implementation
management processes
Assist in the selection and tailoring of approaches, methods and tools
to support service offering or industry projects
Provide leadership, vision, and management to the IT department
Work with the senior management and directors to assess and respond to
IT needs
Manage an IT staff of the department
Hold departmental meetings to review strategic goals and initiatives,
promote team building and work to provide growth paths for staff
Provide day-to-day supervision, conduct performance appraisals, and
delegate work assignments for all IT personnel
Assist in recruiting, hiring, and providing appropriate training for IT
support staff
Serve on planning and policy-making committees.
Oversee the development, design, and implementation of new applications
and changes to
Consult with business unit management and personnel to identify and
document business needs and objectives, current operational procedures
and problems
Define IT solutions to various business needs and communicate in clear
terms to business unit management the IT solution alternatives and
assist them in their decision making
Create and update business process documents as it relates to financials
processes such as month end closing
Create requirements document, functional specification documents, unit
and integrated test scenario documents and other relevant artifacts
necessary for implementation of IT solutions
Provide technical assistance in identifying, evaluating, and resolving
day-to-day IT issues as it relates to financial applications
Create or update end user training documents and guides
Provide hands-on training to end users on various aspects of
applications
Act as the primary consultant for the Order to Cash process stream,
serving as a bridge between our business stakeholders and technology
delivery teams.
Provide direction and functional oversight for the Order to Cash process
stream across multiple project streams to ensure an optimal global
design.
Support corporate financial system initiatives providing technology
solutions that will meet or exceed current requirement and scale to
accommodate future change and growth.
Participate as advisor in architecting and design of future enterprise
solutions.
Develop and execute enterprise wide standards for project implementation
methodology and strategic initiatives.
Identify opportunities to deploy leading technologies and practices in
our business solutions.
Drive new architectural requirements for impacted neighbor systems in
collaboration with neighbor system architects
Establish and sustain a technical roadmap to support a cost effective,
repeatable, and rapid deployment framework.
Evangelize the capabilities of Oracle EBS and build consensus for
leveraging those capabilities across our business.
Possess global implementation expertise in implementations and solution
architecture in a global environment.
Strong understanding of business architecture methodologies and process
modeling in a large organization across multiple functional units
Extensive background in implementing and optimizing Oracle EBS Financial
suite.
Deep knowledge of the Oracle EBS application architecture including
integrations and executions, technology and toolsets
Must possess ability to understand highly complex and custom developed
systems.
Ability to balance tactical objectives of speed, simplicity and agility
with broader scope and long range strategic objectives.
Energy and desire to thrive in a fast-paced organization.
Flexible in a fast paced and rapidly changing environment and customer
focused.
Staff Development
Delegates and manages the work of a team of consultants in practice;
monitors/maintains morale of engagement
Conduct performance reviews and contribute to feedback for staff; follow
up with staff relative to career development objectives/plan
Identifies needs for practice resources and recruits the right staff
giving consideration to technical competencies and culture
Ensures appropriate distribution of projects to facilitate staff
development while achieving project objectives and economic goals
Ensures integration of individual career development plans with the
practice plan
Coaches others to be effective in developing staff
Mentors staff in the development of their relationships with clients
Identifies, attracts and develops staff to provide necessary skills and
competencies to serve clients
Providing appropriate and timely performance feedback to those
supervised
Effectively conducts staff career planning sessions
Provides balanced feedback to clients and staff. Contribute to people
initiatives, including recruiting, retaining and training other
consultants/ professionals
Practice Development
Engages in client identification, expansion and cross-serving with
meaningful fees sold goal; recognizes importance of lead generation
Review and lead proposals and engagement letter development
Syndicates ideas and services to other practice developers; Facilitates
the development of practice development skills of others; Understands
Practice Development as team effort and is able to meaningfully
orchestrate opportunities
Solicits client referrals and converts referrals into Practice
Development opportunities ; Presents new services to potential clients
Proactively defines client relationships that best meet the objectives
of both the client and P&M
Begins to develop a wider understanding of client's business outside the
scope of engagement by engaging with clients about how they are
responding to current business trends and risks in their industry and
see how we can help
Builds a relationship with client decision-makers where ideas and new
service offerings can be discussed ; Asks client for referrals to other
business owners/decision makers; Engages the client in conversation
about business plan and strategy and identifies opportunities for
involvement
Introduces P&M staff in service lines which would benefit the client,
including colleague partnering
Coaches all P&M team members on cross serving skills and creates
learning opportunities
Establishes and monitors performance measurement metrics consistent with
career development and practice plans
Interacts with other practice areas including but not limited to audit,
tax, and other management consulting service groups; Enables and
promotes the development of new practices
Practice Management
Analyzes budgets/time summaries for planning and billing purposes; leads
billing activities; responsible for realization goals
Ability to work within budgetary and time constraints while providing a
high-level of client satisfaction
Satisfies internal reporting requirements
Manages multiple projects; Deals fluidly and effectively with multiple
client relationships
Leads and conducts practice activities in a manner that is consistent
with and promotes Firm values
Exhibits attitudes and behaviors that recognize responsibility for the
P&M team as a whole
Coordinates appropriate resources, both across and outside the
organization, to deliver valued services and business results to new and
existing clients
Anticipating and addressing client concerns and escalating problems as
they arise
Actively manages a portfolio of decision makers in ways that create
referrals and references.
Knows the strengths, weaknesses and strategies of our competition and
how to effectively position the firm to secure and retain business with
existing and new clients.
Proactively advises clients on issues outside of contracted projects
Ensures that appropriate technical reviews occur on projects in a timely
and effective manner
Helps staff connect activities to broader firm objectives
Creates and nurtures a climate that is consistent with and reinforces
the Firm's values
Assumes ultimate responsibility for team dynamics and interpersonal
relationships
Ensuring professional development through ongoing education and
obtaining additional certifications as appropriate
Balances specific expertise/specialization with broader advisory
capabilities
a. Monitor and do a focused delivery/project review covering status,
issues, risks, concerns etc. set up and weekly/fortnightly meetings
b. Building and maintaining strong client / partner relationships,
conducive to incremental business development
c. Look for suitable account mining opportunities
d. Liaise/network with the customer stakeholders
e. Working with the operational team to ensure that the project
commercials, time recording and invoicing mechanisms are set-up
appropriately.
f. Ensuring clients are satisfied with the delivered project
g. Working with the practice manager and resource leads to ensure
effective resource utilization at onsite
h. Communicating the plan and gaining client buy-in and agreement
Other Activates:-
New project initiation
Work with offshore team to ensure team is identified
Review and put in place project plan, charter, kick off presentations.
Engage with customer and track the project from contract sign off to
closure.
Track all new projects for PO, contract, SOW, CRs etc. this is critical
and needs to be escalated if delay beyond a certain point
Presales and Solutioning
A. Coordinate with the offshore team for getting proposals on time - be
in constant touch with presales and practices
B. Be the channel between offshore and prospect/customer through which
critical queries are addressed so that proposals are clear in terms of
scope/solution
C. Do a clear delivery review of proposals for scope, deliverables,
milestones etc.
D. Working with the Sales team to optimize commercial positioning and
identify potential incremental business/additional commercial
opportunities.
Participate in presales customer meetings and project management &
approaches explanations
F. Participate when requested in proposal review overall time schedule
of proposals to be submitted for new projects.
G. Review new awarded contract when requested and advise feedback on
schedule, risks, and issues.
Sales support
a. Visit new opportunities along with Sales team
b. Assist in initial solution mapping and product identification if
required
c. Work with Oracle to build a strong alliance.
d. Maintaining an up-to-date knowledge of the new processes, products
and competitor activity where relevant to the designated project(s)
(2) Project Name: Maxwell corporation Duration:-AUG-12 Till date
Role:- Project Manager
Plan, organize, lead and monitor the activities of the project team
(direct and indirect resources)
Maintain overall control of the client relationship, project schedule,
budget and scope
Ensure that project plans and work products are based on approved and
agreed-upon requirements
Ensure that sufficient resources and funding are available for executing
all project activities
Liaise and act as central focal point for Internal Stake-Holders
(Support, Development, Executive Management, Finance and PMO)
Prepare the management deliverables (Project Plan, Project Change
Requests and Project Lists); and use these deliverables to conduct the
Project
Notify the Client Project Director and the Client Project Manager of
non-resolvable issues and submit recommendations to resolve them
Maintain regular contact with the Client Project Manager, providing the
status of project progress
Track the status of deliverables and any decisions made regarding
Project Change Requests and outstanding issues
Ensure that commitments and changes to commitments resulting from the
requirements are negotiated with affected groups
For approved Project Change Requests, update the appropriate documents
and project work plan to reflect changes in requirements and commitments
Take ownership of A/R issues on projects
Champion and adhere to corporate solution implementation methodology
Ability to identify Risk and manage/mitigate
Mentor Project Managers as required
Ensure project related documentation is updated and delivered on-time
Assist with development of Project Management disciplines as required
Responsible for project planning, scheduling, coordination and execution
of implementation activities
Identify design issues during the training, testing and implementation
phases
Execute implementation of Organizational Alignment, Security profiles,
Execute implementation of Master data management and control
functionality
Execute implementation of requirement documentation and training
material, support as required
Execute implementation of functional training activities
Execute implementation of functional and integrated testing activities,
including SIT, UAT and Business Process Trials
Ensure complete business scenarios, test case and test data are prepared
and implemented
Determine any impacts for risk mitigation or business issues
Manage resources for all implementation activities, including cutover
and hypercare.
Facilitate transition from hypercare to post go live support functions
Work in cooperation with other ERP functional or technical teams to
ensure a smooth implementation.
Perform all project management functions in relation to functional area
o Project tracking and progress reports
o Alignment of assigned functional project to other project tracks
o Identify issues or delays from the plan to current status
o General Project Management
(3) Project Name: Indus Tower Duration:- May-10 to Jul-12
Role:- Sr. Project Lead (Acting Project Manager)
Manage end to end Project Request Management
(Approval processes for starting new projects, manage dependencies,
establish investment/project funding policy, etc.,)
Creates and executes project work plans and revises as appropriate to
meet changing needs and requirements (where applicable) and contribute
to the successful implementation of the assigned projects, ensuring that
project targets, business goals and objectives are achieved
Manages day-to-day operational aspects of a project and scope.
Reviews deliverables prepared by team/Vendors before passing to key
stakeholder
Effectively enforces project standards.
Prepares for engagement reviews and quality assurance procedures.
Minimizes exposure and risk on project.
Ensures project documents are complete, current, and stored
appropriately.
Manages day-to-day client interaction
Keeps project team well informed of changes within the organization and
delivers engaging, informative, well-organized presentations
Mitigates team conflict and communication problems
Manages project budget and verify accuracy of Vendor invoices, and
monitors payables for project.
Requirements Definition, GAP Analysis, Process Modeling, Data Modeling,
Report Mapping, Application Configuration, System Testing, User
Training.
Experience in using Oracle AIM of project implementation methodologies
particularly Gather Business Requirements (RD.50), Application Setup
Documents (BR.100) deliverables and Test Cases (TE.40) for GL, AP, FA
and AR modules.
worked with business leads for process design, design finalization,
configuration of Oracle applications, functional specification,
testing, assisting with data conversion design and testing, assisting
with training, design review, status reporting, implementation and
post-go-live support .
Managing and leading the project team.
Recruiting project staff and consultants.
Managing co-ordination of the partners and working groups engaged in
project work.
Detailed project planning and control.
Managing project deliverables in line with the project plan.
Recording and managing project issues.
Resolving cross-functional issues at project level.
Managing project scope and change control and escalating issues where
necessary.
Monitoring project progress and performance.
Providing status reports to the project sponsor.
Managing project training within the defined budget.
Liaison with, and updates progress to, project steering board/senior
management.
Managing project evaluation and dissemination activities.
Managing consultancy input within the defined budget.
Final approval of the design specification.
Working closely with users to ensure the project meets business needs.
Definition and management of the User Acceptance Testing programme.
Identifying user training needs and devising and managing user training
programmes.
Controlling team, preparing the PMR, resourse mange, project cost
control.
Implementation Of IExpense
Supporting the Project to meet the SLA
Trained the client's employees on ERP system
Analyzing the project profitability
Managing the recourses
(4) Project Name: Escort Agro Machinery Ltd Duration:- Oct-09 to May-10
Role:- Sr. Consultant (Acting Project Manager)
Participates as key stakeholder in ERP implementation projects to
develop requirements, design, build, and support on-time implementations
Manages a fully integrated team to provide user support, on-going system
maintenance (patching), and additional configurations that enhance
business process changes and prevent system downtime
Works with key business functional partners, plans, configures, and
supports system implementations and business process integrations
Serve as the Business Unit Manager's conduit to IT to address business
process changes and their impact on enterprise systems
Develops project scope definition and implementation plans to maximize
allocation of resources, ensure timeliness of delivery and optimize
technology solutions
Plans systems applications and resources to develop, test, and complete
programs
Establishes and maintains standards for system and applications
architecture, configuration, and documentation. Develops standardized
documentation and policies
Develops and implements methodologies, policies, and procedures to
ensure systems and applications are in compliance with company standards
Leads, manages, and participates in key organizational IT initiatives,
such as business continuity planning, IT audits, and asset protection
policy development
Ensures that all processes and documentation are adequate and effective
to meet specifications and requirements
Manages and maintains productive relationships with business managers,
IT colleagues, and outside consulting resources.
Primary resource for company compliance program. Assist with management
of internal control testing and evaluation, Perform continuous
monitoring activities, prepare test plan documents and test procedures.
Migration of data from existing legacy system to ERP.
Preparing a feasibility study of the system and interacted with the
client for improvements on the existing system of reporting.
Performed analysis and study of clients' organization structure,
existing business processes and new business needs to gather functional
requirements for the trial implementation of oracle financials modules.
And set up of Multi-Org Structure
GAP Analysis and mapping of existing processes & systems
Preparing the Document
Creation / updating of SOP documents
Guiding the users in PROD/UAT instance.
Preparing the Data and loading and reconciling to legacy System entries.
Trained the client's employees on ERP system
(5) Project Name: DHL Duration:- Nov-08 to Sep-09
Role:- Sr. Consultant (Acting Project Manager)
Direct and manage project development from beginning to end.
Define project scope, goals and deliverables that support business goals
in collaboration with senior management and stakeholders.
Develop full-scale project plans and associated communications
documents.
Effectively communicate project expectations to team members and
stakeholders in a timely and clear fashion.
Liaise with project stakeholders on an ongoing basis.
Estimate the resources and participants needed to achieve project goals.
Draft and submit budget proposals, and recommend subsequent budget
changes where necessary.
Where required, negotiate with other department managers for the
acquisition of required personnel from within the company.
Determine and assess need for additional staff and/or consultants and
make the appropriate recruitments if necessary during project cycle.
Set and continually manage project expectations with team members and
other stakeholders.
Delegate tasks and responsibilities to appropriate personnel.
Identify and resolve issues and conflicts within the project team.
Identify and manage project dependencies and critical path.
Plan and schedule project timelines and milestones using appropriate
tools.
Track project milestones and deliverables.
Develop and deliver progress reports, proposals, requirements
documentation, and presentations.
Determine the frequency and content of status reports from the project
team analyse results, and troubleshoot problem areas.
Proactively manage changes in project scope, identify potential crises,
and devise contingency plans.
Define project success criteria and disseminate them to involved parties
throughout project life cycle.
Coach, mentor, motivate and supervise project team members and
contractors, and influence them to take positive action and
accountability for their assigned work.
Build, develop, and grow any business relationships vital to the success
of the project.
Conduct project post mortems and create a recommendations report in
order to identify successful and unsuccessful project elements.
Develop best practices and tools for project execution and management.
Tested the setups using test scenarios
Created Responsibilities and Users as per the Organization Structure.
Prepared SOP documents. Trained the client's employees on ERP system
Business Process Testing
Handling the TARs
Solving the query
(6) Project Name: ASAHI INDIA SAFETY GLASS Duration:- Apr-08 to Sep-08
LTD
Role:- Sr. Consultant
Migration of data from existing legacy system to ERP.
Preparing a feasibility study of the system and interacted with the
client for improvements on the existing system of reporting.
Performed analysis and study of clients' organization structure,
existing business processes and new business needs to gather functional
requirements for the trial implementation of oracle financials modules.
And set up of Multi-Org Structure
GAP Analysis and mapping of existing processes & systems
Preparing the Document
Creation / updating of SOP documents
Guiding the users in PROD/UAT instance.
Preparing the Data and loading and reconciling to legacy System entries.
Trained the client's employees on ERP system
(7) Project Name: SUDHIR GENSET LTD. Duration:- NOV'07 to
MAR'08
Role:- Sr. Consultant ( Acting as Project Manager)
Participates as key stakeholder in ERP implementation projects to
develop requirements, design, build, and support on-time implementations
Manages a fully integrated team to provide user support, on-going system
maintenance (patching), and additional configurations that enhance
business process changes and prevent system downtime
Works with key business functional partners, plans, configures, and
supports system implementations and business process integrations
Serve as the Business Unit Manager's conduit to IT to address business
process changes and their impact on enterprise systems
Develops project scope definition and implementation plans to maximize
allocation of resources, ensure timeliness of delivery and optimize
technology solutions
Plans systems applications and resources to develop, test, and complete
programs
Establishes and maintains standards for system and applications
architecture, configuration, and documentation. Develops standardized
documentation and policies
Develops and implements methodologies, policies, and procedures to
ensure systems and applications are in compliance with company standards
Leads, manages, and participates in key organizational IT initiatives,
such as business continuity planning, IT audits, and asset protection
policy development
Ensures that all processes and documentation are adequate and effective
to meet specifications and requirements
Manages and maintains productive relationships with business managers,
IT colleagues, and outside consulting resources.
Primary resource for company compliance program. Assist with management
of internal control testing and evaluation, Perform continuous
monitoring activities, prepare test plan documents and test procedures.
Preparing the Document
Setups of GL, AP, FA
Creation / updating of SOP documents
Guiding the users in PROD/UAT instance.
Preparing the Data and loading and reconciling to legacy System entries.
Trained the client's employees on ERP system
(8) Project Name: BORAL (Australia) Support Duration:- JUN'07 to SEP'07
Role:- Team Lead Functional Consultant (Financial)
Interact with project sponsors, project stakeholders and multiple
business and technical teams to define and deliver project scope
Drive programs to completion across multiple organizations and teams
Anticipate bottlenecks, provide escalation management, anticipate and
make trade-offs and balance the business needs versus technical
constraints
Plan and manage multiple parallel projects
Identify, assess, track and mitigate issues and risks at multiple levels
Create, maintain and disseminate project information to stakeholders
Drive effective teamwork, communication, collaboration and commitment
across multiple disparate groups with competing priorities
Communicate project issues and status in a concise, accurate, and
professional manner
Build and maintain integrated project schedules that account for
internal/external dependencies, constraints, and adequately factors in
some contingency for some unplanned delays while still be aggressive
Remain flexible to changing priorities, open to new ideas and have
Amazon's success firmly in your focus
Establish, improve, and champion the use of formal project management
tools and techniques across all projects, in the areas of: project
plans, project status reports including executive management reporting,
developing and maintaining accurate project deployment schedules,
creative and effective risk management, change management, timely issue
resolution, managing project expectations notably around scope, and
clarifying project roles and responsibilities when needed
Proven ability to meet deadlines, prioritize workloads, maintain
attention to detail and work independently in a fast-paced and rapidly
changing environment
Proven ability to think and act both strategically and tactically
Analytical problem solving
Organizational skills
Excellent written and verbal communication skills
Business Process Testing
Preparing the Document of training
Handling the TAR
Solving the query
(9) Project Name: : Hutch Telecom Pvt. Ltd. Duration:- Feb'07 to Apr' 07
(Fixed Assets Go Live Project)
Role:- Consultant (Financial)
Works with key business functional partners, plans, configures, and
supports system implementations and business process integrations
Develops project scope definition and implementation plans to maximize
allocation of resources, ensure timeliness of delivery and optimize
technology solutions
Plans systems applications and resources to develop, test, and complete
programs
Establishes and maintains standards for system and applications
architecture, configuration, and documentation. Develops standardized
documentation and policies
Develops and implements methodologies, policies, and procedures to
ensure systems and applications are in compliance with company standards
Leads, manages, and participates in key organizational IT