CECILY MCBRIDE

**** * ********* **, *** *** • WEST PALM BEACH, FL 33417

561-***-****

acd05e@r.postjobfree.com

O BJECTIVE

To obtain a position in a company where I can grow and use my talents to

benefit the company I work for.

P ROFESSIONAL SKILLS

Filing/Editing Quickbooks

Microsoft

Typing (55 + wpm) Customer Service Skills

Office

Office Procedures Visitrax

Sales Skills

Telephone Skills Haven

HR Skills

AS-400

Soneto

E XPERIENCE

Office Manager/Billing/Payroll Administrator, Salaried, Trusted Home

Care Services, Boca Raton, FL 06/12- 02/13

Medical Records Clerk, $12/hr, Firstlantic Home Health, Inc, Delray

Beach, 09/10-03/11

Human Resources Assistant, $11/hr, A Plus Home Health Care, Inc,

Lantana, FL 07/09- 09/10

Office/Sales Manager, $11/hr, ServicePro Lawn and Pest Control, Palm

Beach Gardens,FL 06/07-05/08

Associate Beauty Advisor/Merchandiser, $7.25/hr, Walgreens, North

Palm

Beach,FL 03/05-04/06

EDUCATION

American Intercontinental University/Business Administration

Weston, FL 3.0 GPA 100% Completion/Associates Degree

Inlet Grove Community High School/ High School Diploma

Riviera Beach, FL 3.4 GPA 100% Completion

E MPLOYMENT S KILLS

Developed ability to work in a fast-paced atmosphere

Maintained excellent customer relations and developed customer rapport

Diplomatically resolved customers complaints on as-needed basis

Accurately calculated and made daily deposits of up to $20,000

Ability to follow instructions well and make decisions with no supervision

Interviewed new technicians and helped with application process.

Verified, and sent payroll to corporate office.

Heavy filing

Collecting on delinquent accounts and any other payments.

Answered multi-phone lines.

Process paperwork and prepare leads for sales reps.

Motivated and supervised 5+ employees on daily basis

Maintained all record-keeping procedures without error

Delegated responsibilities to employees to meet company’s expectations

Processed invoices

Effectively developed telephone communication skills and consistently met quotas

Handle Unemployment paperwork

Make start of care packets

Scheduling of Caregivers

Train employees on company policies

2

Train Employees on New Company Software

Performing New Hire Orientations

Processing New Employee Paperwork

Submit background checks and perform Drug Screenings

Enter new applicant files

Update and maintain employee files

Filing and maintain patient files

Making New Patient Charts

Printing, Sending, and Tracking POC’s and MOD orders

Data entry for payroll purposes

Entering Oasis Information into Haven

hire and train administrative staff

monitor and evaluate staff performance

schedule staff to meet operational requirements

Verify and process payroll

establish office policies and procedures

implement and monitor office policies and procedures

manage insurance contracts and ensure compliance with contracts

keep track of equipment and devices and manage inventory

ensure patient records are current and accurate

supervise patient scheduling and oversee registration of patients

Verify and Process medical billing and file insurance claims

3

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