IAN ALEXANDER
** ***********, ****** ******, ****** WC1H 8LA
acd00u@r.postjobfree.com
PERSONAL PROFILE
A hard working individual with broad experience of working in busy
front-line services with customers and the general public. Currently
seeking a Handy person role to complement experience of working as
a (on site) qualified carpenter, maintenance/handy person, porter in
a small Hospital and running a six month project with people with
mental health conditions, up grading home security. Excellent
communication and interpersonal skills as well as considerable
experience in customer liaison.
KEY SKILLS AND ABILITIES
. A high standard of customer service and care of people in the
community
. Strong communication and social skills
. A good level of literacy and numeracy
. Keen interest in working with people
. Good organiser and very dependable in carrying out tasks responsibly
. Ability to prioritise projects, work to tight schedules and deadlines
under pressure
. Keyboard and computer competency (Word for Windows, Email (Outlook),
Internet)
. Good planning and time management skills
. Adaptable to changing environments with flexible approach to work
demands, while being supportive to work colleagues
. learn new things quickly and competent handy person skills
. Mental health first aid training and qualification
RELEVANT EXPERIENCE
May 2013 - June 2013
Assistant Carpentry Instructor
. Assist in practical teaching.
. Maintain tools and wood store
. Ensure Machine room & workshops comply to Health & Safety regulations
Jan 2013 - April 2013 April
Age Uk
. Helping with serving breakfasts and lunch; organising the main hall for
member's activities
. Talking with members and socializing
May 2012 - Aug 2012
Learn Direct
Completed Word Processing and Start Up course.
June 2011 - Feb 2012 Westminster Society, London
Support Worker
. Personal / Domestic care, Outreach and Accessing Community
. Support six tenants in all aspects of they're daily living.
. Key working with a tenant and Outreach to two independent tenants.
Aug 2010 - Present: Age Concern Islington, London.
Volunteer
. Helping with serving breakfasts and lunch; organising the main hall for
member's activities
. Talking with members and socialising
Aug 2009 - March 2010: Hillside Clubhouse Charity (Mental Health), London
Handy Person / Trainer
. Six month Home Office Security upgrade and awareness project
. Responsible for promoting the project within Camden & Islington
boroughs
. Presentations to Islington carer's forum and Age Concern
. Responding to queries and requests via the telephone and contacting
potential customers
. Compiling and organising customer and service user information
. Sourcing materials, tools and equipment
. Taking Clubhouse members on jobs for them to learning basic
handyperson skills
. Accompanying members into the community for them to gain social
confidence
. Assessing home security and upgrading as appropriate
Feb 2008 - May 2008; April 2007 - July 2007: Age Concern Islington, London
Volunteer
. Maintaining the gardens
. Talking to clients and showing interest in their concerns
. Participating in client's activities and any other tasks as required
July 2007 - Dec 2007: St Luke's Hospital for the Clergy, London
Maintenance / Porter
. Dealing with light maintenance repairs including plastering, painting,
electrical, carpentry and ironmongery
. Delivering and picking up of samples and specimens laboratory testing
Sep 2005 - Nov 2005: John Laing Training, London
Carpenter / Joiner Instructor
. Involved in instructing students in the practical and theory aspect of
the course up to NVQ Level 2
Mar 2005 - 2005: J J Fox (Agency): Langley Berks
Carpenter Assessor
. Assigned to East Berkshire College as a trainee assessor
. Developed knowledge in the NVQ Code of Practice, National Occupation
Standard and recommended Qualification Structures for wood occupations
. Worked with the Assessor doing on-site assessment and action plans of
portfolio with students
. Gained valuable knowledge of the structure of portfolio and tracking
sheets
Aug 1999 - Jan 2004: Various companies, London
Carpenter / Joiner
. Worked on a broad range of projects in and around London
EDUCATION AND TRAINING
Continuing Professional Development [CPD]
< IT - ECDL, Word Processing Module. Aug 2012
< Medication Administration Training: Dec 2011
< Manual Handling Training: Nov 2011
< Food and Hygiene Safety Training: Nov 2011
Fire and safety Awareness Training: Oct 2011
. Safeguarding Adults, Alerter's Training : Dec 2010
. Supporting people with Physical Mobility Difficulties : Oct 2010
. Home Security Training for Community & Voluntary Organisations, Home
. Office Foundations : Sep 2010
. Mental Health First Aid Training Course : Nov 2009
. NVQ Level 1 & 2 in Bench Joinery & Carpentry :1998
. Electrician's Apprentice City & Guilds Electrical Installation : 1976