Customer Service Administrative Assistant

Location:

Posted:

March 06, 2014

Dawnise O. Goodman

Charlotte, NC 28269

CAREER OBJECTIVE Seeking an opportunity in an upscale company

utilizing practical and innovative administrative skills.

EXPERIENCE

October 2012-Present Coresaff Services (Shutterfly) Charlotte, NC Customer Service Specialist

*Received calls *Provided Technical Support *Placed Orders

Aug.08-July 09 AAAA Self Storage Portsmouth, VA Assistant Manager

* Scheduled Appointments * Processed Payments * Answered Phones * Sold Units

May 07-June 08 Kiddie Kandids Chesapeake, VA Photographer

* Scheduled Appointments * Answered Phone * Captured moments on film * Created unique and idealistic photo

creations

2005-2006 Don Richards & Associates Virginia Beach, VA Administrative Assistant

* Opened and filed mail * Loan Verification Specialist * Provided conference reference materials

1998-2005 Potter’s House C.F.C. Suffolk, VA Secretary

* Performed daily bookkeeping and office management. *Assisted in publication of bulletins, and programs

*Processed correspondence letters and maintained filing systems

2000-2002 Reliance Staffing Services Suffolk, VA Clerical/Secretary

*Proficient in data communications and phone systems *Apt for diffusing problematic office systems for a more user

friendly environment. *Account Receivables and Payables *Efficient in computer systems and data input

EDUCATION

1998-1999 Liberty University Lynchburg, VA

1996-1998 The Pruden Center for Industry and Technology Suffolk, VA

1994-1998 Nansemond River High Suffolk, VA

TECHNICAL SKILLS

Microsoft Works 6. 0 WordPerfect 6. 0 Excel Utilization of office equipment

Basic knowledge of computers Windows 98 and XP

LICENSE AND CERTIFICATES

Certificate in Business Administration

REFERENCES Available upon request