Customer Service Representative
Resume:
Brittny R. Mallory
**** ****** ***** *****, *** U
Mint Hill, NC 28227
**************@*****.***
A recent college graduate with more than three years’ experience in the customer service field. An
effective communicator, quick learner and attentive listener. Highly skilled in representing the employer
intelligently and professionally by utilizing the excellent clerical, assessment and decision making skills
with the ability to work under pressure in a fast pace environment.
PROFESSIONAL EXPERIENCE
General Information Systems Chapin, S.C. 2013
Customer service Representative/ Data Entry Employee
• Responsible for processing up to 100 criminal record reports daily for major corporations such as
Wal-Mart and Dollar general
• Exemplify great customer service skills while working with clients
• Responsible for filing and handling important criminal documents in a fast pace environment
• Orient and coach new employees and temporary staff
• Research important criminal documents and process the information into the company database
while working under pressure and meeting important company deadlines
Parklane Animal Hospital Columbia, S.C. 2012-2013
Administrative Assistant/ Receptionist
• Responsible for handling and filing important medical documents such as patient medical records,
and insurance information
• Responsible for watching over pets in a medical facility that provided healthcare and room and
board for up to 150 animals
• Assisted Doctors and veterinary technician with unexpected medical procedures while working
under pressure in a face paced environment
• Responsible for handling the clinic’s accounting information
• Greeted visitors and schedule appointment while handling a multi-line phone system in face
paced environment
• Responsible for inventory and ordering supplies while acting as a primary contact for vendors
Airstream Florence, S.C. 2009-2010
Customer Service Representative
• Responsible for scheduling appointments while answering up to 65 phone calls a day
Brittny R. Mallory
4811 Stoney Trace Drive, Apt U
Mint Hill, NC 28227
**************@*****.***
• Articulate and very efficiently while working with people from different backgrounds and
temperaments
• Responsible for providing customers with great customer service while finding ways to improve
customer service and increase customer satisfaction
Wal- Mart Cheraw, S.C. 2007-2009
Health and Beauty Aid Associate
• Responsible for providing superior customer service to all customers
• Responsible for maintaining company inventory
• Cashier
• Assisted customers in helping them find certain products and recommending other products
• Responsible for making sure all products are re stocked
EDUCATION
Bachelor’s of Science in Political Science at Francis Marion University
SKILLS
Proficient with Microsoft Office Suite: Excel, Access, Word, Outlook, and PowerPoint
Contact this candidate