Human Resources Management

Heather Lewis

**** *********

Phone: 734-***-****

Livonia, MI 48150

Email: *********@*****.***

* ***** ********* ************

Experienced recruiter and human resources professional with 15 years

experience of leading teams and managing people to develop overall

organizational initiatives. My background in analyzing human capital and

operational needs, along with a proven track record of monitoring and

retaining key team members has led to a history of growth in a variety of

settings. I am looking to utilize my experience in Human Resources with a

respected organization that values leadership, creativity and results.

1 Areas Of Expertise

Human Relations Hiring and Training Project Management

Management Conflict Resolution Training & Development

Compensation & Benefits Training Managing Confidential

Employee Relations Labor Relations Practices Issues

Payroll Management Budget Management

Systems Recruitment & Selection

2 Core Human Resource Competencies and Accomplishments

. Manage recruiting, hiring, training, counseling, managing budgets and

seeking ways to improve morale and retention through direct

relationships with employees and staff.

. Led various recruitment efforts for high volume recruiting in several

industry areas. Used techniques such as Cold-Calling, Monster,

CareerBuilder, Hire and other HRIS data management systems to adequate

recruit candidates that most match the company's hiring needs.

. Conducted several performance based interviews, extend offers, process

background checks and maintain all applicant data electronically for

reporting purposes.

. Proven implementation techniques to reduce turnover by partnering with

key managers on effective communication skills with staff. Turnover

was decreased by 12%.

. Managed benefits programs ensuring employees were presented with the

best options with programs such as: Medical, Dental, and Vision Care,

Short-Term & Long-Term Disability Packages, 401k Retirement Accounts,

Group Term Life Insurance, COBRA Packages and Flex Spending Accounts.

. Perform several benefit enrollment meetings and established a great

rapport with our benefit vendors to ensure employees receive optimum

offerings.

. Collaborate with cross-functional teams transmitting company payroll

per ADP system as well as training end users and staff on proper use

and procedures.

. Instrumental in the presentation of training programs and manuals for

executive orientation and new hires, leading to career succession of

senior and middle management.

. Oversee employee relations, adding additional associates, and ensuring

terminations were delivered consistently, and providing assistance on

benefits and compensation issues.

. Train, manage and mentor new staff adhering to corporate standards,

policies and procedures, implementing reward and recognition programs.

. Operate a diverse labor force including union and non-union employees,

creating a culture that earned employee's confidence and trust and

minimized union influence.

. Conduct round table meetings with key internal and external decision

makers to conduct P&L and ROI analysis, tailoring costs, staff and

human capital needs to fit the needs of the business.

. Developed and maintains "confidential" data filing systems, ensuring

all HR regulatory compliances are met.

. Proficient in several HR Generalist areas such as: FMLA, Unemployment

Benefits, Workers Compensation, EEO, and various Employment and Labor

Laws.

Heather Lewis - Page 2

3

4

5 Core Human Resource Competencies and Accomplishments - Con't

. Provided HR/Payroll support for 100+ employees ensuring all time

allocations, payroll variances (i.e. garnishments or other

voluntary/involuntary deductions) are properly logged.

. Advanced in technical applications and programs such as: MS Office

Suite, Linked In, Outlook, PeopleNet, PC Recruiter, ADP, Symix, BOSS

II, Crystal Reports, SAP, People Filter, Taleo, Ariba, QuickBooks, HR

Portera, FrontPage, Goldmine and many online recruiting and social

media tools.

6 Professional Experience

Stepping Stone consulting llc. & paradigm technologies, LIVONIA/TROY MI

2012 to Present

Senior recruiter/Human Resources

U.S. CELLULAR, Chicago, IL

2003 to 2012

Human Resources-RSO/Mid-Central Teams

MOELLER MANUFACTURING COMPANY, INC., Plymouth, MI

2001 to 2003

Sales & Marketing Distribution Specialist

ZENACOMP INCORPORATED, Livonia, MI

2000 to 2001

Human Resources Manager/Technical Recruiter

SPHERION CORPORATION (Formally Norrell Services), Livonia/Troy/Warren, MI

1996 to 2000

Staffing Supervisor/Recruiter

7

8

9 Education & Training

Schoolcraft college, MI

Concentration: Business Administration

Professional Memberships & Training

Society of Human Resources Management (SHRM)

2010 to Present

Human Resources Training Courses:

. Employment Law Seminar

. (HR) - Best Practices

. Ethics Training

. Project Management

. Managing Chaos

Second Chance at Life - Advisory Committee Member

Contact this candidate