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Manager Customer Service

Location:
Dubai, DU, United Arab Emirates
Posted:
March 06, 2014

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Resume:

BILLY JEAN C. MONTEMAYOR

Deira, Dubai

**********@*****.***

Dear Madam/Sir,

I am applying for position available that suit to my experience in your

company in Canada, one of my dream which I would like to work.

I am graduated from Far Eastern University in Philippines, also completed

diploma in Bachelor of Science major in Biology. Presently working at Costa

Coffee Emirates Leisure Retail as Store Manager. I worked hard to meet

customer demands.

I am interested in any position because I enjoy working by solving problem,

making new ideas. I would like to use my experience with your team.

Please see enclosed resume. Hoping your remarkable response.

Here are few my significant capabilities;

> A hands-on team member and critical thinker who can quickly learn new

system and produce new ideas.

> Solid background and training in areas where sales expertise,

organization, interpersonal communication, motivation and management

is required.

> A valuable blend of sales leadership, resourcefulness, and financial

skill that combines efficiency with imagination to produce highly

effective bottom-line results.

> Natural ability to work on own initiative or as part of team and

excellent team building skills.

Thank you for reading resume and giving valuable time for it.

Sincerely,

Billy Jean C. Montemayor

BILLY JEAN C. MONTEMAYOR

Home address: Deira, Dubai U.A.E E-mail address:

**********@*****.***

Mobile number:

+971*********/+971*********/+971*********

_

PROFESSIONAL OBJECTIVES

Seek a position that will take advantage of my knowledge and

background in interpersonal skills, experience with a variety of people,

and also to have professional growth and career advancement opportunities.

PROFESSIONAL ASSETS

I offer a potential employer a high level of energy and enthusiasm,

the ability to adjust to different changes of event and the ability to

discern and respond to the needs of co-employees and others. My

experience hones me to become a great contribution to any company. I

would, of course be willing to complete my training required for the

position.

PROFESSIONAL EXPERIENCE

I worked well with people of different ages. It helped me in the

development of my personality and career.

Emirates Leisure Retail Dubai UAE

COSTA COFFE

STORE MANAGER

December 2007 - present

Job description

> To ensure compliance within the store of all safety,

security and other company policies and procedure.

> Ensuring the safety and satisfaction of the guest.

> To ensure that all level of stocks are complete and

that daily target are achieve.

> Maintaining Brand Standards at all times in the store.

> Responsible in maintaining high quality of service and

standards.

> Coordinated and responded to complex customer

requests, resulting in increased sales and customer

satisfaction.

> Train, supervise, counsel and evaluate all new staff

and junior staff.

SPECIAL SKILLS AND QUALIFICATION

Excellent in leadership, know how to handle people in different

personality, have long range patience, hardworking and computer literate

(Microsoft word and excel). Excellent customer service and interpersonal

skills, and decision making skills.

EDUCATION

TERTIARY/PROFESSIONAL

School: Far Eastern University

Course: Bachelor of Science major in Biology

Date of Graduated: 2002

PROFESSIONAL INFORMATION

Born in the Philippines on the 12th of June 1979, Single, Filipino.

Excellent communication skills both oral and written English and Filipino.

Enjoys music and sport, can work under pressure with a minimum

supervision. Well-organized and Goal Oriented. Easily interacts with

other people, patients and colleagues alike. Highly trained, Hardworking,

Dedicated, Independent and Self motivated.

CHARACTER REFERENCE

NAME COMPANY

POSITION MOBILE NUMBER

Malou Manlunas Costa Coffee Senior Store

Manager 050*******

Leilani Alamon Costa Coffee Senior Store

manager 050*******

I hereby certify that all information given in this data is correct

to the best of my knowledge, belief and ability.

BILLY JEAN C. MONTEMATOR

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