Manager Customer Service
Resume:
BILLY JEAN C. MONTEMAYOR
Deira, Dubai
**********@*****.***
Dear Madam/Sir,
I am applying for position available that suit to my experience in your
company in Canada, one of my dream which I would like to work.
I am graduated from Far Eastern University in Philippines, also completed
diploma in Bachelor of Science major in Biology. Presently working at Costa
Coffee Emirates Leisure Retail as Store Manager. I worked hard to meet
customer demands.
I am interested in any position because I enjoy working by solving problem,
making new ideas. I would like to use my experience with your team.
Please see enclosed resume. Hoping your remarkable response.
Here are few my significant capabilities;
> A hands-on team member and critical thinker who can quickly learn new
system and produce new ideas.
> Solid background and training in areas where sales expertise,
organization, interpersonal communication, motivation and management
is required.
> A valuable blend of sales leadership, resourcefulness, and financial
skill that combines efficiency with imagination to produce highly
effective bottom-line results.
> Natural ability to work on own initiative or as part of team and
excellent team building skills.
Thank you for reading resume and giving valuable time for it.
Sincerely,
Billy Jean C. Montemayor
BILLY JEAN C. MONTEMAYOR
Home address: Deira, Dubai U.A.E E-mail address:
**********@*****.***
Mobile number:
+971*********/+971*********/+971*********
_
PROFESSIONAL OBJECTIVES
Seek a position that will take advantage of my knowledge and
background in interpersonal skills, experience with a variety of people,
and also to have professional growth and career advancement opportunities.
PROFESSIONAL ASSETS
I offer a potential employer a high level of energy and enthusiasm,
the ability to adjust to different changes of event and the ability to
discern and respond to the needs of co-employees and others. My
experience hones me to become a great contribution to any company. I
would, of course be willing to complete my training required for the
position.
PROFESSIONAL EXPERIENCE
I worked well with people of different ages. It helped me in the
development of my personality and career.
Emirates Leisure Retail Dubai UAE
COSTA COFFE
STORE MANAGER
December 2007 - present
Job description
> To ensure compliance within the store of all safety,
security and other company policies and procedure.
> Ensuring the safety and satisfaction of the guest.
> To ensure that all level of stocks are complete and
that daily target are achieve.
> Maintaining Brand Standards at all times in the store.
> Responsible in maintaining high quality of service and
standards.
> Coordinated and responded to complex customer
requests, resulting in increased sales and customer
satisfaction.
> Train, supervise, counsel and evaluate all new staff
and junior staff.
SPECIAL SKILLS AND QUALIFICATION
Excellent in leadership, know how to handle people in different
personality, have long range patience, hardworking and computer literate
(Microsoft word and excel). Excellent customer service and interpersonal
skills, and decision making skills.
EDUCATION
TERTIARY/PROFESSIONAL
School: Far Eastern University
Course: Bachelor of Science major in Biology
Date of Graduated: 2002
PROFESSIONAL INFORMATION
Born in the Philippines on the 12th of June 1979, Single, Filipino.
Excellent communication skills both oral and written English and Filipino.
Enjoys music and sport, can work under pressure with a minimum
supervision. Well-organized and Goal Oriented. Easily interacts with
other people, patients and colleagues alike. Highly trained, Hardworking,
Dedicated, Independent and Self motivated.
CHARACTER REFERENCE
NAME COMPANY
POSITION MOBILE NUMBER
Malou Manlunas Costa Coffee Senior Store
Manager 050*******
Leilani Alamon Costa Coffee Senior Store
manager 050*******
I hereby certify that all information given in this data is correct
to the best of my knowledge, belief and ability.
BILLY JEAN C. MONTEMATOR
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