Management Supply Chain
Resume:
Shilpa Doshi
Sr. IT Manager – Business Systems & IT Services
Fremont, CA *******@*****.***
Leadership Profile
• Accomplished IT Management with strategic planning and business functional management
experience implementing complex business solutions and capabilities. Extensive experience
working in a broad range of areas including Business IT Relationship & Service Management,
PMO, Portfolio, Program/Project Management, Business Process Architecture & Modeling,
Program & Project Communication and Change Management, and Enterprise Applications,
Business Intelligence, and Acquisition Integration.
• Passion for organizational efficiency and employee development, solid leadership skills have
proven beneficial in consistently leading organization performance and driving results.
• Exceptional communication skills and thought leadership have demonstrated world-class
teaming and cross-functional collaboration with senior-level executives. Attaining the synergy
vital to overall sustainability while maintaining organization profitability.
Key Leadership Strengths
- PMO, Portfolio, Project/Program Management - ERP/CRM, Business Intelligence
- IT Governance & Demand Management - Service Delivery Management
- Strategic & Operational Planning - Staff Development &
Retention
- IT Strategy-Enterprise Architecture/Security - Passion for process Improvements
- Budgeting and Financial Planning - Vendor Management
Professional Experience
Cisco Systems, San Jose, CA 2006 – 2010
Sr. IT Manager (Finance & Corporate Systems IT)
• Managed Portfolio management function and team by providing investment strategy
and planning, budget (annual budget of $70m) and resource management, project
management practices, governance methodology and metrics, operational reviews,
integrated multi-year business capabilities roadmap and IT services and demand
management, change/release management, vendor management, RFP/SOW, SOX/BCP,
SLA/OLA processes, scorecards, dashboards, performance management metrics,
business/technology architecture & IT security strategy/roadmap, and IT acquisition
integrations at the enterprise level.
• Implemented Finance IT investment portfolio, business capability roadmap, resource
management and program cost tracking model, performance metrics framework and targets
and quarterly/fiscal planning processes in support of business operations growth, productivity
and client experience.
• Achieved organizational effectiveness through process optimization to streamline
processes, compliance and security management, arch/process reviews, communication and
integrated performance metrics.
• Serve as an IT trusted advocate and advisor to IT/business governance councils in
decision making process. Experienced at building consensus among business and IT team
members at all levels within the organization.
• Delivered the business case for IT SaaS, solutions and initiatives. Partners with IT
services and architects management to understand investment, growth, and emerging
technology trends.
Sr. IT Manager (Finance & Corporate Systems IT)
• Managed Finance IT team of 25 employees and 50 outsource contractors, 90+ applications
portfolio and annual budget of $30M.
• Develop and define strategies, business/technology architecture roadmap using Bain
modeling, Program/project prioritization, resources management, and budget management.
• Partner with Key Business leaders in creating strategic planning and multi-year
business capability roadmap in alignment with business strategy. Enable business to make
Shilpa Doshi 510-***-****
the right decision at the right time resulting in top line growth as well as bottom line
productivity gains.
• Managed overall budget & fiscal planning process, ops reviews, operational excellence
of systems and applications, change management, vendor management and governance.
• Manage strategy, budget/resources, programs/projects, roadmap/delivery utilizing SaaS
in cloud infrastructure solutions by transforming, simplifying, automating information
technologies of this critical functions/systems:
• Delivered Oracle Financials EBS (ERP-R12/11i) implementations (P2P, Tax,
Treasury, Legal, WPR, Sales, Supply Chain)
• Business Intelligence (BI) strategy, OBIEE, Hyperion, Teradata, Business Objects –
Analytics, Data Management, Reporting and Management Dashboard metrics &
Finance Portal
• Managed IT acquisitions integration and playbook working with Finance and Supply
Chain management
• Supported CRM integration with Salesforce.com/Oracle supporting finance and F2D
– Demantra integration supporting Supply Chain.
• Hire-to-Retire implementation with Peoplesoft/Oracle R12
• Stock Plan services ASP integration with Charles Schwab and Payroll/PTO/Time &
Labor – Web 2.0, Single Sign on, LDAP, IWE, Portal
• SOX compliance and risk management strategy and integration with OpenPages
• Global Travel, Meetings & Events – ASP integration
• Established BI/Reporting Architecture, data management, and Platform strategy
and framework
• Established release management standards, best practices, processes and QA
strategy and testing with HP-Quality Center.
• Delivered through effective use of project methodologies and PLC
• Supported BCP program and achieved SOX/ data security compliance for all
finance applications, audit of corporate key controls and risk mitigation strategies.
SUN MICROSYSTEMS, INC. Santa Clara, CA 1995 – 2004
Sr. IT Manager (Corporate Finance)
• Managed global staff of Arch/SW Engs, PM’s and Analyst’s in the on-time delivery and
support of 40+ financial applications with an annual budget of $15M.
• Achieved alignment of systems strategy, roadmap/prioritization, business processes and
architecture roadmap, and funding working with key business stakeholder and partners.
• Delivered Oracle ERP Financials 11i global implementations and consolidation
• Led PeopleSoft Project portfolio and resources management implementation
• Established resource management and program cost tracking model, utilizing metrics to
assist with project/resources governance and portfolio planning framework improving
project success by more than 20%.
• Simplified the Tax/Treasury/Legal business process through the implementation of Tax data
store, Quantum/SunGuard Treasury, Oracle cash mgmt, and Legal web-services.
• Delivered Enterprise Finance Reporting data warehouse and business intelligence
• Established logical/physical data modeling, UI’s, best practices and standards
• Deployed solutions in support of the SOX, outsourcing of tax and ADP payroll functions
Sr. IT Manager (Software Division & Professional Services)
• Directed a global staff of 20-30 employees supporting Sales, Engineering, Software
Product Management, Marketing business functions in the delivery of new solutions and
support of existing applications.
• Managed data warehouse and business intelligence implementation for Sales/Marketing,
Software Products, and Engineering using SAS, Oracle, Informatica ETL, Brio & Java.
• Led eCommerce - Software download center (Sun.com) and Content management (ECM)
for Sun.com function. Initiated continues process improvements reducing the number of
defects, enhancing process efficiency while improving user experience.
IT Manager (World Wide Operations)
Shilpa Doshi 510-***-****
• Led a global staff and functional management of Manufacturing Operations, Finance and
Supply Chain business functions in the delivery and support of roadmap and applications.
• Managed data warehouse and business intelligence implementation for Supply Chain and
Finance using Oracle OADW, Brio & Java.
• Led Oracle ERP Oracle R10.7 implementation supporting supply chain and finance
• Managed ongoing application development, maintenance and support for Finance, cost
management, and Supply Chain.
Education & Affiliations
B.S. Economics, Bombay University, India
Business Data Processing, Macomb County Community College, Warren, MI
Professional training: ITIL, Six Sigma, SOX, PMP-Prince2, Web2.0, DW/BI, ERP/CRM
IT Management & Leadership training at Cisco/Sun Microsystems, Inc,
Mini MBA Training – Sun Microsystems, Business Leader Program Training - Cisco
Shilpa Doshi 510-***-****
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