Customer Service Administrative Assistant

Teresa Hedrick

** -***-****

Experience:

Allied Barton Security

Atlanta, Georgia

Administrative Assistant/Atlanta Medical Center October 2007 to Present

Process new and existing employees for ID badges and security access and maintain confidentiality of issues concerning ID

badges.

Ability to monitor CCTV and familiar with security access control systems.

Wright reports, created charts, presentations and timelines in support of security or business operations.

Monthly maintenance and inventory check of all fire extinguishers throughout the Hospital and outer buildings.

Conduct security patrol of hospital, office buildings and parking garage.

Work with all levels of management in the organization to identify, analyze and resolve security issues.

Inventory management and file maintenance.

Responsible for ordering and maintaining office equipment and supplies.

Schedule meeting, set dates and confirming appointments.

Copied collate and distribute reports, correspondence, mail and proposals.

Answer phones, scan, fax and type letters memos. E-mail messages for security.

Prepare and distribute mail.

Processed created and maintained security personnel file folders ensuring they were up to date filed correctly and secured.

Assisted in creating opportunities for continuous improvement of security myself and the id room.

EMSC recorder for the Director of Security, ensuring minutes, setting agendas, ensuring conf erence rooms for meetings.

Race Trac

Atlanta, Georgia

Night Manager January 2004 to Present

Daily recap of the previous days transactions and input information into the data base system ensuring accuracy .

Resolves customer concerns and provides exceptional customer service.

Gas and merchandise surveys ensuring to update prices and post new signage to reflect monthly promotions and sales

opportunities.

Vendor relations ensure appropriate merchandise is ordered from vendors and checked in correctly.

Maintain inventory in a neat and organized manner using the FIFO methodology.

Order and stock product clean and organize store.

Manage the store operations on designated shifts.

Create work schedules and ensure hours are within stores budget payroll.

Supervise, coach, train and develop employees.

Education:

Westwood College Atlanta, Georgia

Medical Assistant May 2006

Working knowledge of medical terminology and procedures, EKG's, vital signs and patient care.

Call in prescriptions, scan, fax, and copy, knowledge of diagnostic procedures, anatomy and physiology, medical and

administrative procedures. Verified insurance, schedule patient’s appointments and obtained patient information and follow

up with patients.

References: Available upon request

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