Customer Service Data Entry

SARENA LOVE

** ******** ** *** * Rosedale Md **237 (h) 443-***-**** (m) 347-***-**** Email: **********@*****.***

CAREER OBJECTIVE: To utilize my wide array of professional skills in order to be an asset to a company

which will also allow me to grow

personally and professionally.

EDUCATION

Central Piedmont Community College, Charlotte, NC 2008-2009

• Obtained credits for core classes

John Brown High School, Flushing Queens, NY 2004-2007

• Earned High School Diploma

SKILLS: Microsoft Office Suite,Keyboarding: 75 WPM (Certified), Outstanding writing skills, HIPPA training,Advanced Customer Service Skills

EXPERIENCE

2014-Present General Dynamics

Fax/Mail Rep

• Researching medical information

• Critical Data Entry

• Fast Pace Information Handling

• Medical Charts Organizing

2013-2013 Easy Rest Bed

Verifications

• Verified Appointments

• Data Entry

• High Volume Calls

• Telemarketing

2012-2012 Ideal Image Towson MD

Guest Services Consultant

• Greeted and Assisted Guests

• Hippa Certified

• Collected, maintained, and processed Medical Charts For Patients

• Responsible for appearance, upkeep, and opening and closing of center.

• Administrative Duties including scheduling appointment, data entry, inventory keeping and ordering

2010-2011 T.G.I.Fridays Clifton,NJ

Server

• Served restaurant patrons promptly.

• Provided excellent customer service to patrons.

• Worked many different types of sporting events

2009-2009 First Allied Funding Queens, NY

Customer Service Representative/Sales

• Handled high volume phone calls

• Dispatched phone calls through to front office to complete sales

• Assisted in closing deals for car warrantees

• Completed Data Entry

• Call Center experience

• Assisted in the Customer Service Department

2007-2008 Prestige Real Estate Brooklyn, NY

Research Specialist

• Specialized in research of home foreclosures

• Reception, assisting clientele

• Assisted in closing deals on homes

• Provided excellent customer service

• Data Entry and other general office duties

• Bookkeeping

INTERESTS: Writing and reading, working with the public, public speaking and social events, volunteer work

References available upon request

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