Customer Service High School

PEGGY DAMRON

**** *********** ****, ********, * H 4 5005 • Cell: 5-13-207-**** • *****.******@****.***

Professional Summary

Receptionist who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent

work ethic and strength in boosting company morale.

Skills

Professional phone etiquette

Excellent communication skills

Articulate and well-spoken

Customer service-oriented

Works well under pressure

Pleasant demeanor

Appointment setting

Administrative support specialist

Work History

Office Manager, 10/1986 to 05/2013

Glendale Body Shop – Cincinnati, OH

Took care of all office duties including:

Managed office supplies, vendors, organization and upkeep.

Directed guests and routed deliveries and courier services.

Answered and managed incoming and outgoing calls while recording accurate messages.

Opened and properly distributed incoming mail.

Greeted numerous visitors, including VIPs, vendors and interview candidates.

Maintained a clean reception area, including lounge and associated areas.

Ordered and distributed office supplies while adhering to a fixed office budget.

Completed data entry, tracked resumes and maintained the applicant tracking system.

Education

High School Diploma:

Princeton High School - Cincinnati, OH

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