Project Manager Management

Curriculum Vitae – Flavia Rizzini Monteiro

PERSONAL

Name: Flávia Rizzini de Andrade Monteiro

Gender: Female

Birthday: 07 June 1977

Phone number: +556*********

e -mail: ********@*****.***

Present location: Brasilia, Brazil – willing to relocate

EDUCATION AND CERTIFICATIONS

Bachelor in Law 1996-2000

Universidade Federal de Goias, Brazil

BCom (Economics, Risk Management) 2003-2006

University of South Africa

Certified Business Analysis Professional® (CBAP®) 0485 11/12/2008

International Institute of Business Analysis (IIBA®)

Project Management Professional® (PMP®) 1260102 19/05/2009

Project Management Institute (PMI®)

Prince2 Practitioner 18/09/2009

APM Group

Post-Graduation in Public Management 2014

Universidade Candido Mendes, Brazil

COMPUTER SKILLS (AS A USER), OTHER COURSES AND MEMBERSHIPS

Microsoft Office – Excel, Word, PowerPoint, MS Project, MS Visio

UML – Sybase

Project Management Fundamentals – PM Ideas

Project Management Intermediate – PM Ideas

Prince2 Fundamentals – Xpert Academy

Project Directing – PM Ideas

Scope W orkshop Facilitation – PM Ideas

Project Management Course – UNISA Graduate School of Business Leadership

COP – IISA

Introduction to Life Insurance – IISA

Prince2 Fundamentals – Xpert Academy

Prince2 Foundation and Practitioner – Expert Academy

SUMMARY

08/2013 to present Ministry of Health

07/2011 to 10/2012 Cacau Show

11/2011 to 11/2011 APA Insurance

01/2011 to 06/2011 Accenture

04/2009 to 12/2010 Moyo Business Advisory

03/2008 to 10/2008 Commercial Bank of Qatar, Qatar

10/2007 to 03/2008 NextGen contracted to Liberty Life, South Africa

07/2007 to 09/2007 Systemic Logic contracted to Nedbank Ltd, South Africa

10/2006 to 06/2007 Standard Bank of South Africa, South Africa

04/2003 to 09/2006 African Life Assurance, South Africa

INTERNATIONAL EXPERIENCE

Brazil, South Africa, Kenya, Uganda, Namibia, Mozambique, Angola, Qatar, Brazil, India, Japan (as an exchange student)

DETAILED WORK EXPERIENCE

Ministry of Health 08/2013 to present

Public Policy Analyst

Analysis of various public policies and advisory role to the Secretary of Science, Technology and Strategic Inputs

Project management of ad hoc projects

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Curriculum Vitae – Flavia Rizzini Monteiro

Cacau Show 07/2011 to 10/2012

Franchisee (Brazil)

General management of the operations (owner)

APA Insurance 11/2011 to 11/2011

Project Auditor (Kenya)

Auditing the status of the implementation of various modules of a software at APA Insurance.

Accenture 01/2011 to 06/2011

Banco do Brasil (Brasil)

Manager, Program Management Office

Definition of artefacts to be used for monitoring the program

Monitoring of projects

Reporting program status to the executive level

Staff reporting directly to me: 4

Moyo Business Advisory 04/2009 to 12/2010

Standard Bank of South Africa (South Africa, Mozambique, Angola, India)

Senior Business Analyst, Africa IT

Project: Angola New Bank.

Consultant for the core banking system T-24 for Personal and Business Banking areas.

Consultant for the interface between the T -24 system and EMIS, which is the switch used in Angola for all card

(ATM and POS) transactions. Managed its delivery with the developers in India.

Staff reporting directly to me: Variable, up to 7

Standard Bank of South Africa (South Africa)

Project Manager, Infrastructure

Projects: Portfolio Management and SQL Remediation.

Project management and business analysis of Portfolio Management project t hat falls under the GTI

Transformation Programme.

Project management of remediation of SQL licences for the Bank.

Staff reporting directly to me: 12

Kumba Iron Ore (South Africa)

Senior Business Analyst, Project Prizm

Projects: Safety, Health and Environment; Portfolio Management

Implementation of Portfolio Management in the organisation for registration, evaluation, prioritisation, balancing of

portfolio constraints and reporting of the projects for all the projects in this mining company.

Gap analysis

Mapping of business processes

Documentation of various frameworks

Documentation of specifications

Commercial Bank of Qatar (Qatar) 03/2008 to 10/2008

Business Analyst, Project Management Office

Projects: Credit Card, Credit Risk (RAROC), Human Resources, Electronic Banking

Gap analysis

Mapping of business processes

Documentation of business requirement definitions

Requirements gathering

Assessment of issues and risks

Project management of BA activities

Improvement of BA documentation standards, including process mapping techniques

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Curriculum Vitae – Flavia Rizzini Monteiro

NextGen

Liberty Life (South Africa, Uganda, Namibia) 03/2008 to 10/2008

Senior Business Analyst, Rest of Africa Team

Project: implementation of a new employee benefit system in to African countries

Responsible for designing and mapping all end to end processes for gr oup pension, group life, group credit life

and group savings using Tibco Business Studio

Documentation of business requirement specifications

Gap analysis

Requirements gathering

Systemic Logic 07/2007 to 09/2007

Nedbank (South Africa)

Senior Business Analyst, GIBS

Project: reconciliation for Basel II reporting

Documentation of business requirement specifications

Gap analysis

Process mapping

User acceptance testing

Standard Bank of South Africa (South Africa) 10/2006 to 06/2007

Lead Analyst, Business Banking Team, Solution Design

Projects: CRM Siebel projects (e3)

Business Cases and Business Requirements Documents

Project plans using MS Project

Gap analysis

Mapping of end-to-end processes (as-is and to-be)

Functional System Specifications

User Acceptance Testing

Facilitation of workshops

QA of all analysis documentation

Managed a team of analysts

Project Management of analysis activities

Providing structure and guidance to the team

Brought their deliverables up to speed in terms of both quality and timelines

This was the only team that was implemented on time

Staff reporting directly to me: 5

Analyst, NCA Core Team and Lead Analyst to Business Bank, Solution Design

Project: National Credit Act (NCA – compliance project)

QA of Business Cases, Business Requirements Documents, Functional System Specifications and Processes

from different projects to ensure alignment to the NCA programme

Development of methodology and tools

Part of the team which developed User Acceptance Testing approach for the NCA programme

African Life Assurance (South Africa) 04/2003 to 09/2006

Business Analyst/Project Manager, Project Office

Investigation and analysis of business requests

Documentation of processes

W riting functional specifications

W riting business cases

W orkshops facilitation

Responsible for project schedules

Expectations management of Business and IT

Project management

Helped stabilizing the commission related problems in the Orfeo system

Staff reporting directly to me: 3

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Curriculum Vitae – Flavia Rizzini Monteiro

Business Analyst/Project Manager, Sales Services Department

Assisted the Head of Distribution with producing income and expense budget s for the Distribution Division

Investigation and analysis of the Distribution system requirements

Documentation of processes

W riting specifications to IT

W riting business cases

Compiled and updated divisional Standard Operating Procedure (SOPs) Manuals

Modelling of commission structures

Management of staff

Project management

Reengineered the annual process of producing income and expense budgets for Distribution by creating and

linking several spreadsheets which significantly reduced the time the senior managers needed to spend on the

budgets

Remodelled the commission structure for Broker Consultants and Area Managers, which led to savings

Documentation of previous non-existent processes

Staff reporting directly to me: 1

Assistant Research Analyst, International Division

Provision of various annual countries updates covering m acro-economic and industry specific issues

Review, control and report on the department’s budget

Analysis of IT and Finance requirements for the International Division

Identified the need for investigation followed by implementation of best practice amongst the companies in the

group.

LANGUAGES

English – read, speak, write

Portuguese – read, speak, write

REFERENCES

Luci Henriques, Standard Bank - +278********, ****.*********@************.**.**

Lawrence Jawe, Standard Bank - +278********, ********.****@************.**.**

Ludwyn Lortan, Standard Bank: +278********, ******.******@************.**.**

Doug Lacey, LeapFrog Investments: +278********, *****.****@*****.***

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