Customer Service Sales
Resume:
Linda Weintraub
***************@******.***
Objective
To provide outstanding service to business and vacation clients using my professional experience in
Corporate Sales and Leisure Travel.
Education
Master of Science in Hotel Management – GPA 3.2
Bachelor of Science in Business Administration/Retail Management
Rochester Institute of Technology, Rochester, New York
Presented Results of Master’s Thesis and Participated in Panel Discussion at
World Gaming Conference, Las Vegas, Nevada
International Travel Training Course, Washington DC
Trained on System One Computer Reservation System
Skills and Abilities
Exceptional Customer Service Proficient in APOLLO and SABRE Systems
Corporate Sales Experience Expertise in Ticketing Systems
Financial Data Expertise Domestic and International Travel Sales
Interpersonal People Skills Wide Knowledge of Las Vegas Valley
Strong Organization Skills Cross-selling skills
Strong Writing Ability Motivated and Detail Oriented
Professional Experience
Corporate Reservations Sales Agent 1993 - 2013
MGM Resorts International – Las Vegas, Nevada
Trained on Stratus, OPERA Hotel Reservations, and Archtics Ticketmaster Ticketing Systems.
Consistent top performer of incentive sales for premium suites, generating $5,000 - $12,000 of
incremental monthly revenue
Sold and booked group and individual rooms, entertainment, dinner reservations, rental cars and
tour reservations inside and outside of all twelve MGM properties for hotel guests.
Trained associates on hotel aspect of United Airlines' APOLLO Reservation System.
Educated and assisted guests on how to earn hotel comps using My Vegas Facebook Account.
Senior Travel Consultant 1990 - 1992
Carlson Travel Network – Alexandria, Virginia
Booked domestic and international air, car, and hotel reservations for Federal Government and
commercial accounts including Resolution Trust Corporation, Federal Deposit Insurance
Corporation, Syscon Corporation. Proficient on United Airlines' APOLLO Reservation System.
Received award for highest productivity rate in the office.
Retail Travel Agent 1989 - 1990
Empress Travel – Washington, District of Columbia
Specialized in Caribbean, European, and Mexican destinations.
Familiar with Club America, Fling, and Apple Vacation tour operators.
Proficient on American Airlines' SABRE Reservation System.
Worked with airline consolidators to secure the least expensive airfare for clients.
Government Travel Agent 1988 - 1989
Dimensions Travel – Bethesda, Maryland
Booked air, car, and hotel reservations for Federal Government accounts including Nuclear
Regulatory Commission, Government Accounting Office, Veteran’s Administration, Office of
Personnel Management, and National Endowment for Arts.
Achievements
MGM Grand: Awarded 4 Corporate Plaques Each Representing a Year of Excellence and Service
MGM Grand: Star of the Month Including Name on Marquee and Cash Award
Carlson Travel Network – Alexandria CBC: 1st Place in Productivity Award
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