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Manager Quality Control

Location:
Binghamton, NY
Posted:
March 06, 2014

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Resume:

Daniel J. Ferranti

** ****** ***** ?Binghamton, NY 13903

607-***-**** ? acczmx@r.postjobfree.com

EDUCATION

Bachelor of Arts in Communication, State University of New York at

Buffalo, 1990

PROFESSIONAL EXPERIENCE

National Pipe and Plastics

Manager of Transportation and Warehouse Operations - Vestal

09/2013 to present

Responsible for the management and supervision of multiple shifts of

employees and the services that they provide, including but not limited

to quality control, shipping, personnel management, and safety.

Supervise the day to day operations of loading, transferring, and

shipment of pipe to end-user.

> Increased daily shipment loads 20% by improving the coordination

of trucks with carriers, pre-loading next day confirmed orders,

and increasing yard loading hours

> Reduced Operating Wages by 5% in 1st quarter in department by

improving yard assignments, job reassignments, redesigning yard

layout to improve the flow of inventory, and by streamlining

operations to better fit our business needs

> Eliminated load errors in the 1st quarter by implementing a checks

and balance system for every order leaving the facility including

a sign-off requirement by the shift supervisor

> Identified and implemented procedures and practices in the

department to increase quality control, promote cost reduction,

and increase employee performance

> Eliminated accidents in the yard and warehouse since taking over

position

Durham School Services

General Manager - Syracuse, Ithaca, and Minetto

02/2010 to present

Responsible for the overall management and performance of three bus

terminal branches, generating 9 million dollars in revenue. Manage 108

drivers, 79 monitors, 5 contracts, safety managers, and administrative

staff. Proven record of profitability and cost efficiency in operations

and administration. Award winning safety record.

> Increased revenue 22% in 1st year by pursuing and awarded new

contracts, commercial charters, field trips, and shuttles in the

local market

> Reduced Operating Wages by 7% in 1st year by improving route

management, reducing stand by time, upgrading route efficiencies,

and streamlining operation rollouts

> Safest branch award in 1st two quarters of 2010, ranked in top 2

for New England region

> Reduced employee turnover with employee training programs that

incorporate a team approach philosophy

> Trained, motivated, and developed supervisors into contract

manager roles

> Ensured ongoing and consistent customer satisfaction by providing

on time delivery of clients

ROAD COURIER

08/05 to 2/2010 Operations/Transportation Manager - Johnson

City, NY

Planned and executed on-time deliveries for local delivery and pick-up

operation. Managed 26 independent contractors, administrative staff,

and dock workers. Initiated and implemented new tactics to teamwork

and productivity. Responsible for building new business, manage

customer relationships, and staff safety.

> Streamlined operations and improved efficiencies, reducing number

of independent contractors from 32 to 26 while increasing

controllable profit

> Developed new procedures to improve continuous flow and improved

insufficient methods to improve customer satisfaction

> Significantly reduced shipping delays, line haul back-ups, and

dock downtime.

> Increased generated revenue over 35% in 1st year and developed new

budget generating a 30% increase in margin.

MANLEY ASSOCIATES 07/03 to 08/05

District Manager - Binghamton, NY

FEDEX GROUND 11/00 to 7/03

Operations Manager - Binghamton, NY

CORE COMPETENCIES

?High-Energy Leadership ?Diverse Industry Experience

?Communication Skills ?Profitability and

Productivity ?Budgeting & Forecasting ?Relationship

Development

REFERENCES

Available upon request.



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