Project Manager Customer Service
Resume:
Nabil Jundi
********@*****.***
OBJECTIVE
Seeking a responsible and challenging position in a growth oriented
progressive company where my 7 years of managerial experience and
skills will significantly contribute to the overall success of the
organization and provide opportunities for my career growth.
QUALIFICATIONS
Successful in driving sales and offering high level customer service
to a diverse clientele. Consistent in exceeding goals. Strong
communication, organizational, management and execution skills.
Extensive experience in improving customer retention in competitive
markets while proving the ability to manage key account relationships
and large-scale
projects.
EMPLOYMENT
A&D CONTROL
Sales Engineer/ Project Manager 2013- current
. Collaborate with management team to identify the best consulting
resources for each project
. Develop leads into trusted business relationships
. Implemented selling and add on sale strategies for team members
. Accomplished objectives by recruiting, selecting, training, assigning,
scheduling, and disciplining employees; enforcing policies and
procedures.
. Achieved operational objectives by contributing information and
recommendations to strategic plans and reviews
. Worked directly with General contractors and site owners
ATLONA TECHNOLOGIES
Account Manager, 2009 -2013
. Consistently exceeded goals by 20%.
. Train dealer and distribution reps on hardware/software setup
. Compile sales plans, MDF and VIR Programs in order to increase sales
. Secure contracts and pricing commitments to successfully close the
deal
. Develop leads into new business relationships
. Renew contracts of client accounts
. Identify, qualify, and translate client needs into actionable
consulting solutions
. Secure all contracts and pricing commitments necessary to successfully
close the deal
EDUCATION
Rocky Mount High School
. General Education Diploma
West Valley College
. Associate Degree Psychology
CERTIFICATIONS
. Netsuite CRM and SketchUp
. Proficient in MS Outlook, Word, Excel, Adobe Acrobat, Mozilla
. SalesForce CRM
. American muscle and fitness training/CPR/AED
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