Customer Service Sales

Kipp Taylor Mills

**** ******* ***** **** * Park City, UT 84060

Mobile: 208-***-**** Email: ****.******@*****.***

OBJECTIVE:

To obtain a position that will allow me to utilize and exploit leadership skills and further develop my creativity and experience in communication, organization and problem solving within Retail, Sales and/or Administration.

PROFESSIONAL EXPERIENCE:

Dillard’s Juniors/Kids Department Manager/ Event Coordinator Nashville, TN 2012-2013

Oversee the hiring, training and scheduling of employees in the juniors department

Increased revenue sales by 30 percent in a nine month period

Assist all associates and customers with top level customer service and leadership

solution.

Accomplish daily task such as, RTV’s, damages, and theft accounts

Communicate closely with junior buyers to maximize satisfaction of inventory, sizes and trends.

Lead stylist for all fashion and design events

Creative Design, LTD Product Development/ Account Manager Hong Kong 2011-2012

Communication liaison between overseas manufacturer and retailer

Trend /market shopping, research, reporting and analysis for manufacturer and retailer

Lead product selection and finalization mtgs to assure sales met target numbers and profits exceed plan.

Monitor overseas sample development and production to ensure quality and on-time shipment

Ketchum Flower Company Sales Associate /Merchandiser/Buyer Ketchum, ID 2007- 2011

Head Customer Service Agent also in charge of training and monitoring all CSA’s

Focused on high touch customer service to ensure client loyalty

Responsible for inventory control, ordering supplies, and maintaining consumer data base

Responsible for store design, layout, and product merchandising

RELEVANT SKILLS

Proficient in Microsoft Office, Outlook, and QuickBooks

EDUCATION

University of Idaho, 2006

Bachelor of Science in Family & Consumer Science: Clothing, Textile, & Design

Minor: Advertising

GPA: 3.4

VOLUNTEER & ACTIVITIES

Outdoor Enthusiast, Women’s Hockey and Soccer, Furniture Restoration, Bariatrics for Obesity-Centennial Hospital Fashion Show, Women of Nashville Country Club Fashion Show, Habitat for Humanity Fashion Show and Prom 2013

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