Customer Service Manager
Resume:
Kathryn M. Zemanek
P : 206-***-**** E: acczio@r.postjobfree.com
***** ***** *** **, ****, WA. 98042
Seeking full or part time employment where my combination of skills and work ethics can be put to utilize a great team.
EXPERIENCE
February 1989 Present Locating Biological Family Members
Self 206-***-**** Tracking/Finding lost family. Bringing biological families back together if both parties are open for meeting
each other. Using all possible understanding skills to do the best for each family involved, sometimes having to tell people what
they don’t want to hear or know. I was adopted, but found both parents. I have a different view and understanding than people
who may do it for a living, I do it cause I care and I know the feeling of not knowing.
February 07, 2012 August 26, 2013 Assistant Store Manager
Leslie’s Poolmart Lake Worth, TX. Manager Moritz Zimmer Cell 682-***-****
Customer service, sales, operations of branch location, computer skills closed system, all opening/closing procedures,
merchandising, fixing pool pumps and pool cleaning equipment, reading diagrams in parts books to order customer parts, water
testing to chemical balance the customers pool water, to suggest the correct chemicals to insure balance the pool water.
October 26, 2004 January 29, 2010 Branch Manager
Advance America Federal Way, WA. Supervisor Carrie Winfrey 206-***-**** PT Zone Leave Message
Customer service, advancing loans from $100 to $700, in house and in field collecting, large amounts of cash handling, marketing,
sales, day to day operation of office, banking and depositing transactions, multi tasking, multiple phone lines, computer skills.
May 2004 October 2004 Cashier
Associated Grocers Scappoose, OR. (Out of Business)
Customer service, cashier, large amounts of cash handling, merchandising, re organizing displays, night shift, all closing
procedures.
August 2002 February 2004 Receptionist
Pacific Coast Clearing Services Gig Harbor, WA.
Contact Director of Financial & Business Services Susie Smith 253-***-**** PTZ
Customer service, answering multiple phone lines, general office duties, data entry, sorting mail, computer skills.
February 2002 August 2002 Cashier/Meat Wrapper
Al’s Grocery & Old Fashioned Butcher Shop Olalla, WA. (Out of Business)
Customer service, cashier, meat wrapper, deli cook, merchandising, movie rental and sales, general duties.
February 1991 February 2002 Day Manager
Why One Grocery Seattle, WA. (Owner Sold Business)
Customer service, day manager, cashier, receiving orders, stocking, movie rental and sales, lottery and scratch ticket sales, day to
day operations, general duties.
EDUCATION
Tyee High School Seatac, WA. General Studies, Working with Special Needs Adults, Diploma
Puget Sound Skills Center (OSC) Burien, WA. Culinary Arts, Cashier Checking
Renton Technical College Renton, WA. Bank Teller, Basic Programming, Typing, General Studies
PERSONAL REFERENCES
Jody Widger 206-***-**** 35+ years acczio@r.postjobfree.com
John Impett 206-***-**** 22+ years no email
Carl Ramsey 479-***-**** 20+ years acczio@r.postjobfree.com
Contact this candidate