Customer Service Manager
Resume:
Laura Barnett
*** ******* ** *******, ******* *6268
256-***-**** *****.*******@***.***
Profile
Goal-oriented, motivated individual with a passion for helping others.
Self-starter who never backs down from a challenge. Over 25 years of work
experience in customer service and construction. Excellent communication
and interpersonal skills compliments my ability to never meet a stranger.
Work ethic and personality will be an asset to any organization.
Work Experience
Quality Masonry Jacksonville, AL
Office Manager 04/1997 - 01/2011
. Collect, count, and disburse money, do basic bookkeeping, and complete
banking transactions.
. Communicate with customers, employees, and other individuals to answer
questions, disseminate or explain information, take orders, and
address complaints.
. Answer telephones, direct calls, and take messages.
. Operate office machines, such as photocopiers and scanners, facsimile
machines, voice mail systems, and personal computers.
. Maintain and update filing, inventory, mailing, and database systems,
either manually or using a computer.
Jacksonville Health and Rehab Jacksonville, AL
Certified Nursing Aide 02/2005 - 11/2006
. Turn and reposition bedridden patients, alone or with assistance, to
prevent bedsores.
. Observe patients' conditions, measuring and recording food and liquid
intake and output and vital signs, and report changes to professional
staff.
. Provide patients with help walking, exercising, and moving in and out
of bed.
. Transport patients to treatment units, using a wheelchair or
stretcher.
. Clean rooms and change linens.
Huddle House Jacksonville, AL
Waitress 12/2007 - 12/2008
. Write patrons' food orders on order slips, memorize orders, or enter
orders into computers for transmittal to kitchen staff.
. Check with customers to ensure that they are enjoying their meals and
take action to correct any problems.
. Prepare checks that itemize and total meal costs and sales taxes.
. Present menus to patrons and answer questions about menu items,
making recommendations upon request.
. Prepare tables for meals, including setting up items such as linens,
silverware, and glassware.
Education
Gadsden State Community College 08/2011-09/2013
GED
University of Phoenix
Online Currently taking ASSCOCIATES IN BUSINESS MANAGEMENT
09/2013- CONT
Skills
. Critical Thinking
. Judgment and Decision Making
. Active Listening
. Time Management
. Social Perceptiveness
References
Mike Howard, Owner
Oxford Homebuilders
Phyliss Dill
Miller Office Supply
Susan Levertt, Secretary
Miller Office Supply
Contact this candidate