Customer Service Sales Representative
Resume:
Zulmarie Rivera
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Rocky Hill, CT 06067
*********@*****.***
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Objective: Acquire a position in a well-established company were my
skills are implemented and enhanced.
Education: Manchester Community College
Manchester, CT
Criminal Justice, January 2012- Current Student
A.I. Prince Technical High School
Hartford, CT
High School Diploma, June 2006
Hair Dressing/ Barbering and Cosmetology License
Skills Profile: Bilingual
Microsoft Office Applications (Word, PowerPoint, Excel, Outlook)
Understanding of administrative and clerical procedures
Knowledge of customer service principles and practices
Experience: Amarantas
September 2009-Present
Hair Dresser
Hartford, CT
. Talk to clients about their requirements
. Provide services such as bleaching, conditioning,
permanent waving, straightening and tinting dry and
style hair using brushes, combs, straightening irons and
other equipment
. Attend hairdressing seminars and training in order to
keep up to date with new products and
Techniques
. Perform reception duties such as answering telephone
calls and making appointments
. Sell retail products, write up client record cards,
clean the salon, work areas and equipment
Law Offices of Nair & Levin
June 2008-August 2009
Receptionist
Bloomfield, CT
. Maintained and updated client records
. Organized and compiled data for reports
. Provided support to the public, clients, lawyers and
office personnel
. Answered telephone and redirected calls to appropriate
department
Edwin & Son Auto, LLC.
July 2006-May 2008
Receptionist
Hartford, CT
. Managed office by organizing office operations and
procedures; preparing payroll; maintaining filing
system; reviewing and approving supply requisitions and
performed clerical duties
. Provided customer service
. Prepared customer repair order and ordered car parts and
office supplies
Nautica Kids, West Farms Mall
March 2005- April 2006
Cashier/Sales Representative
West Hartford, CT
. Greet customers entering establishment
. Answer customers' questions, and provide information on
procedures or policies
. Receive payment by cash, check, credit cards, gift
cards, or automatic debits
. Bag, box, wrap, or gift-wrap merchandise for customers
. Compute and record totals of all transactions
. Stock shelves and racks, and mark prices on items
References: Available upon request
Contact this candidate