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Customer Service Sales Representative

Location:
Portsmouth, NH
Posted:
March 06, 2014

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Resume:

Zulmarie Rivera

[pic]

** ***** ****

Rocky Hill, CT 06067

860-***-****

acczhh@r.postjobfree.com

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Objective: Acquire a position in a well-established company were my

skills are implemented and enhanced.

Education: Manchester Community College

Manchester, CT

Criminal Justice, January 2012- Current Student

A.I. Prince Technical High School

Hartford, CT

High School Diploma, June 2006

Hair Dressing/ Barbering and Cosmetology License

Skills Profile: Bilingual

Microsoft Office Applications (Word, PowerPoint, Excel, Outlook)

Understanding of administrative and clerical procedures

Knowledge of customer service principles and practices

Experience: Amarantas

September 2009-Present

Hair Dresser

Hartford, CT

. Talk to clients about their requirements

. Provide services such as bleaching, conditioning,

permanent waving, straightening and tinting dry and

style hair using brushes, combs, straightening irons and

other equipment

. Attend hairdressing seminars and training in order to

keep up to date with new products and

Techniques

. Perform reception duties such as answering telephone

calls and making appointments

. Sell retail products, write up client record cards,

clean the salon, work areas and equipment

Law Offices of Nair & Levin

June 2008-August 2009

Receptionist

Bloomfield, CT

. Maintained and updated client records

. Organized and compiled data for reports

. Provided support to the public, clients, lawyers and

office personnel

. Answered telephone and redirected calls to appropriate

department

Edwin & Son Auto, LLC.

July 2006-May 2008

Receptionist

Hartford, CT

. Managed office by organizing office operations and

procedures; preparing payroll; maintaining filing

system; reviewing and approving supply requisitions and

performed clerical duties

. Provided customer service

. Prepared customer repair order and ordered car parts and

office supplies

Nautica Kids, West Farms Mall

March 2005- April 2006

Cashier/Sales Representative

West Hartford, CT

. Greet customers entering establishment

. Answer customers' questions, and provide information on

procedures or policies

. Receive payment by cash, check, credit cards, gift

cards, or automatic debits

. Bag, box, wrap, or gift-wrap merchandise for customers

. Compute and record totals of all transactions

. Stock shelves and racks, and mark prices on items

References: Available upon request



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