Customer Service Representative

RAJDEEP BHUTAL

** ********* ****, ********, **, L6R2J5, 416-***-**** . *********@*****.***

CAREER OBJECTIVE:

. Seeking to customer service representative position in financial

services industry

SUMMARY OF SKILLS

. More than two years experience in customer service and sales

. Excellent organizational and multi-tasking skills with ability to

prioritize tasks to achieve results

. Self motivated and great team player

. Good knowledge of financial services and products (Investment funds in

Canada-CSI)

. English typing skills and knowledge of Hindi, Punjabi and Gujarati

languages

. Efficient in record keeping and compliance

. Computer skills: Microsoft Office, Word, Excel, Powerpoint

WORK EXPERIENCE

FRONT DESK ASSISTANT

June 2010 - Sep 2012

LA Truck lube, Brampton

. Responsible for processing debit/credit card transactions

. Identify clients to process special transactions

. Setting up new accounts for new clients and filing them

. Reconciliation of accounts on a daily basis

. Assisting for shelf stocking, display of merchandise in an effective

way

CUSTOMER SERVICE REPRESENTATIVE Aug 2011-Oct 2011

Winners, Brampton

. Helped the customers in finding goods

. Handling the concerns and objections of dissatisfied customers

. Arranged goods on shelves in a timely manner and organized way

. Informing the operations staff for shortage of inventory

. Provided excellent client service

ACCOUNTS EXECUTIVE June 2009-April

2010

Juneja Furnitures

. Completed daily ledger transactions

. Computed weekly balance sheet and profit & loss statement

. Verified customer transactions

. Performed gap analysis for the management to take necessary action

EDUCATIONAL & PROFESSIONAL SUMMARY

. Bachelor's Degree in Commerce (2006-2009)

. Investment Funds in Canada course from CSI (Nov. 2011)

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